Nogard Creations レビュー 

147
TrustScore 5段階評価の4.5

4.4

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had 4 coasters gifted by a friend from this company with my wedding flowers inside. They're HUGE coasters so will easily fit large mugs on, and they're such a beautiful keepsake. Takes a while to be c... もっと見る

5つ星のうち5の評価

Brilliant pieces to gift for a friends wedding to help her remember and treasure her special day. Always good work from this buisness and well worth the wait!

5つ星のうち5の評価

Such lovely people so helpful, caring and efficient. After we had a bad experience with another company Nogard took over and we are more than pleased with our beautiful preserved flowers now in re... もっと見る

5つ星のうち1の評価

Quite a strange couple who own this business. They seem to want to or somehow end up on political comment sections arguing and leaving comments on their business account about extreme pro life views t... もっと見る

企業情報

  1. ウェディング サービス
  2. 花屋
  3. 生け花デザイナー

当該企業による記述

High quality funeral and wedding flower preservation service based in the UK, Cambridgeshire.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

147件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 75%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(147)

過去12か月のレビュー数: 41

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5つ星のうち5の評価

My pet dog’s ashes ring

Received my ring the other day and I loved it. I now have my OJ with me at all times, great quality, great fit.
I can even see the ashes inside, and as promised the unused ashes have been returned safely.
Many thanks
Well recommended

2025年12月2日
5つ星のうち5の評価

Ashes paw

Ordered second paw as very happy with both prouct and service.

2025年11月28日
Nogard Creations ロゴ

Nogard Creations からの回答

Thank you so much for your review 😊

5つ星のうち5の評価

I am so glad I found Nogard Creations…

I am so glad I found Nogard Creations to look after my wedding flowers. I knew when I was planning my wedding I wanted to try and keep my flowers as a keepsake and now thanks to Laura and the team I can look at my beautiful bouquet everyday! The team were so helpful with all of my questions and I have recommended them to friends who are planning their weddings now! Thank you so much xx

2025年11月26日
5つ星のうち5の評価

Nogard creations designed a framed…

Nogard creations designed a framed flower keepsake from my dad's funeral. Laura did a fantastic job and listened to what I was wanting. It does take a long time from start to finish but you have to trust the process. If you want quality dried flowers then it's going to take about a year but I promise it will be worth the wait. When I collected my flowers it was a bittersweet moment for me . Picking up the funeral flowers but having a beautiful keepsake. Thankyou so much to Laura and her team for doing this for me.

2025年11月18日
5つ星のうち5の評価

Ashes ring

Received my ring with a dear friends ashes with his favourite colours and wow it’s beautiful… from day 1 untill I received my ring the care was fantastic … thank you so much guys …. ❤️

2025年11月13日
Nogard Creations ロゴ

Nogard Creations からの回答

Thank you so much for your lovely review 🥰

5つ星のうち5の評価

Highly recommend

Excellent service all round! I ordered a medium frame bouquet preservation and it’s came back looking gorgeous. Took a little longer than planned but they had to contend with a heatwave this summer - they do state that the process may take longer in their info. We were kept up to date throughout the process and asked our opinion whenever choices needed any choices came up. Very friendly and quick to reply. I highly recommend them!

2025年11月11日
自発的なレビュー
Nogard Creations ロゴ

Nogard Creations からの回答

Thank you so much for your review 🥰

5つ星のうち2の評価

Dissatisfied customer

These products were only supposed to take 20 weeks max. However I have waited over a year! I had paperweights also made for my daughters and wrote a gift request card for each of them (as I had the option to do this at the time of booking). I never received those gift cards and when I questioned this I was told we don’t do that. I found this hard to accept especially as I had an option to ask for this. I sent the proof of this request to them and was told they would hand write a note as the cost to send these would be too expensive. Even though I paid for mine and my daughters to be posted separately, they were all posted in one package!! So in my eyes they could have posted two gift cards that would not have cost a lot!
It is such a shame as the actual paperweights were ok.

2025年10月22日
Nogard Creations ロゴ

Nogard Creations からの回答

Hi Sue

I am sorry you feel dissatisfied but I am so pleased that you like your finished pieces.

We quote in our terms of service up to 12 months for flower preservation. We did go slightly over that unfortunately recently due to a long heatwave over the summer.

We don’t offer gift cards as a service in the description of our pieces it is noted that you will receive “a hand written gift message”

We also never said we wouldn’t make one because it was too expensive, you questioned why at the price of pieces a gift card isn’t included which we replied that “the cost of pieces is to cover the hours of work involved in drying and preserving the flowers and if we were to add in gift cards this would mean we would have to increase our pricing to cover costs of printed gift cards”

We were unaware that you wanted them posted to 2 different addresses as this was never mentioned and our website automatically linked both orders as they were both ordered from your account.

Thank you for your review and we will take your comments on board and I am pleased you like your finished flower preservations.

5つ星のうち5の評価

Brilliant

We are very happy with the items created from our wedding flowers, thank you so much. Was very easy to drop off our flowers and then collect the finished items. Well worth the wait!

2025年10月9日
Nogard Creations ロゴ

Nogard Creations からの回答

Thank you so much for your review 🥰

5つ星のうち5の評価

Lovely wedding flowers resin gift

Thank you for lovely wedding flowers preservation bottle. It brings back the wonderful memories. Worth the wait!

2025年9月26日
Nogard Creations ロゴ

Nogard Creations からの回答

Thank you so much for your review 🥰

5つ星のうち5の評価

Lovely little dog paws to remember your dog

I ordered 4 little resin dog paws to keep our dog's ashes - for us and our family to keep. They really calm sized and lovely to look at and hold. Nice colours and not garish. Very reasonably priced at £25.
The only down side is that the order takes 8 weeks to complete
However, this was made clear at the outset

2025年8月29日
5つ星のうち3の評価

Nice coasters

I ordered a set of coasters and a ring holder. They’re very nice but took over a year to arrive. I knew it would take a while as the website gave a guide of 20 weeks but my order took 53 weeks. They did get back to me quickly when I asked for updates.

2025年8月13日
Nogard Creations ロゴ

Nogard Creations からの回答

Thank you for your honest review and I am so pleased you like your pieces!

We quote 20 weeks as a minimum but up to 12 months as standard. Your coasters were finished slightly later as they required a bit of extra finishing work.
We are working to try and bring our wait times down but with the delicate process of flower preservation it can be hard to do without compromising the quality finish we strive for.

I am pleased that you were happy with our communication throughout the process

Again thank you for your review

5つ星のうち1の評価

AVOID

I am extremely disappointed with my experience using this company. After placing my order, it took 13.5 months to receive all the products. When the final item finally arrived, it was damaged.

I emailed to raise my concerns but received no reply. I then phoned to follow up and was met with a rude and unprofessional response, with the promise that my email would be answered. I am still waiting for that response.

Weddings are expensive, and preserving the flowers is meant to provide a lasting reminder of a special day. After spending nearly £400 with your company, we feel completely let down. I understand that the original frame was damaged and had to be replaced, but the replacement frame—once collected and brought home—was also damaged.

While I am aware the frames are described as handmade, the quality is poor. In fact, I could purchase a better-quality frame from Tesco or Hobbycraft at a fraction of the cost.

2025年8月13日
自発的なレビュー
Nogard Creations ロゴ

Nogard Creations からの回答

Hi Beth,

Thank you for your feedback.

I’m sorry you feel disappointed with your order. I 100% accept that your frame took a long time. We do use an external supplier for our frames, and in this instance we did not check the replacement frame closely enough. Going forward, we will carry out more stringent checks on future frames to ensure this doesn’t happen again.

I do feel that a 1-star review and the tagline “Avoid” is a little unfair, as the remainder of your order was completed before our quoted lead time, and you seemed happy with those pieces.
(Here’s a photo of the rest of your flower preservation order, completed and collected within our lead time: https://nogardcreations.co.uk/blogs/news/beth-s-flower-preservation )

We had to replace your original outer frame because it was damaged. The first frame ordered was not damaged but had quality issues the next replacement arrived in the wrong size, and the final replacement was rushed to you so we could get it to you as quickly as possible. I fully accept that we should have checked this frame more carefully, and we unfortunately missed the damaged corners.

You raised your concerns with us late one afternoon, and then called the next morning. At that time, I was unable to take a call, so I stated that we would reply to you via email. This wasn’t intended to be rude—simply that I couldn’t take a call at that moment, and I wanted to respond in the same way you had first contacted us.

During this time, we were waiting for a response from our supplier, which I explained in our email. I don’t feel that less than 24 hours is an unreasonable response time.

Again I thank you for the feedback on the frame and it will help us to improve our checks and service

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