My normest wallet is guaranteed for life - it has totally came apart and it’s almost a year old - can someone please contact me to get this replaced? I love the wallet, but need it replaced. 513-417-6... もっと見る
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The "Premium Leather" of my walnut brown AirTag wallet began peeling (delaminating) a few months into use. There is nobody to complain to, as the normest-store.com website no longer exists. The same w... もっと見る
Produkt entspricht nicht den Bildern. Slide wallet klemmt schon bei drei eingelegten Karten. Schlechte Qualität. Kundenservice reagiert nicht. Keine Retoure über den Account möglich. Dem Paket kein re... もっと見る
Reagiert gar nicht auf Retouren-Anfrage. Weder per Mail noch per Formular. Im "Mein Konto" fehlt der Link um eine Retoure zu beantragen, kein Retourenschein im Paket. Absolut üble Qualität, Farbe "Roa... もっと見る
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Don’t waist you money with this brand…
Don’t waist you money with this brand company wallets. Very poor quality . Bad customer service. Never respond . Wallet is super cheap and broke really easy. I still waiting for my refund and any respond for the complaint that I put it . Too expensive for no reason. Quick , DONT BUY IT . If I can give it them 0 start I can feel more comfortable, so disappointed!!!
Stay away from this product and Nimalist
Zero customer service... no one replies. Wallet is not made of leather and has fallen apart in less than a year. This is a rebrand of Nimalist
SCAM/FRAUD
SCAM/FRAUD - Premium leather wallet is not leather - some sort of cheap synthetic. Colours are not as they appear online. NO WAY TO REACH CUSTOMER SERVICE OR RETURN PRODUCT. *ended up having to dispute transaction with my credit card company*
Scam. Avoid
They have no returns. Its all a lie on the website. No one is responding to the messages. I have been trying to return this item for 3 weeks and still nothing.
Absolutely NO Customer Service Available
I, too, would rate "0" if there was an option. Obviously a "scam" company. There instructions for "Returns" is purposely incomplete. There is NO option for "Returns". Also my first alleged "leather" wallet tore apart within 30 days of use. Would like to find a way to make this company responsible for their actions.
Extremely poorly made of the cheapest…
Extremely poorly made of the cheapest materials. Total rip-off. Absolute garbage.
Avoid this company
Bought a leather wallet that was supposed to have an Apple air tag. Poor quilty and not Air Tag. They leave you no way to return and they will not respond to your inquiries.
ABSOLUTELY HORRIBLE
ABSOLUTELY HORRIBLE. SCAM!
If I could give a zero rating I would. I ordered a premium leather wallet. When it arrived it was neoprene. Reached out to customer service 7 times. I NEVER RECEIVED A RESPONSE. Do not spend one penny with this company. Purchased in June but using todays date as experienced because it’s been ongoing.
Same as everyone else - TERRIBLE, TERRIBLE, TERRIBLE
Same as everyone else - terrible quality, terrible customer serice with no responses.
Normest Customer Service is Non-Existent!!
I didn't hate the wallet but I wasn't overly impressed either. After a few months, the small switch that is used to eject your credit cards broke off. It has been several weeks since I emailed multiple warranty claim requests and I have gotten no replies. As the other reviews indicate, Normest Customer Service is awful.
I have had the same
I have had the same, brought the wallet, didn't know I came with NO AirTag. wanted to return the item. the website tells you how to but there is nothing to allow the set up of a return. After several emails asking them and no reply. I posted the wallet back to the address it came from with a covering letter asking for a refund. I tracked the return and its been delivered and still nothing no refund or response.
Bad quality & bad support
Bad quality & bad support!
The product quality is just bad.
Return & refund seems to be impossible.
Awful customer service
Awful customer service. Refusing to process return. Quality is just as bad.
Shady business
We ordered the product but didn’t know the AirTag didn’t come with it. The website was not clear at all. We asked them about it and they replied with a quoted response from the website. Then we asked about returning it and there was no response and all communication discontinued including sales emails. It is my guess that they have ceased doing business from this site, or at least not answering any questions. DON’T ORDER FROM THEM!
They are horrible in customer service! Stay Clear
They have horrible to non-existent customer service. Their wallet product is cheaply made and instead of leather it appears to be vinyl. The seams tore the first week of use. I've tried several times to submit a warranty request and there has never been a response.
Cheap made wallet that will fall apart…
Cheap made wallet that will fall apart after 2 weeks, company will ignore all of your emails. Avoid avoid avoid
Normest is shame
The product looks and feels cheap. There is no way on their site to return their horrible product. Tried contacting them three times with no response. I wish I had found this site sooner.
Unresponsive support, no way to return product
Like many others, I wanted to return the wallet I purchased from them for quality reasons,but I was not able to find anywhere on their website to start a return process, following the instructions on their website for how to return their products. Their customer support staff were completely unresponsive.
Absolutely ridiculous company
Absolutely ridiculous company. They sent the item fine but when we wanted to return it, there is no way of starting the returns process. All emails have been ignored.
AVOID!!!
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