North Atlantic Van Lines レビュー 56

TrustScore 5段階評価の4

3.8

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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

This company charged me $250 deductible for insurance for my goods and then when they were lost, they refused to pay. It has been five months and I still have not had resolution. They kept my goods an... もっと見る

5つ星のうち5の評価

We have recently moved from Tampa, FL to Philadelphia, PA with North Atlantic Van Lines and opted for the Full Packing Service - and it was the best decision we could’ve made! Amad from Best Choice br... もっと見る

5つ星のうち5の評価

The estimate was so easy, all done by Zoom. Samantha made it all easy and convenient over the phone.The driver was a wonderful young man, named Amad. He was totally professional and worked really hard... もっと見る

5つ星のうち5の評価

Just wrapped up my move from California to Arizona with North Atlantic Van Lines and my experience with this company from start to finish was excellent. Nadia did a fantastic job walking me through th... もっと見る

企業情報

  1. 引越業者
  2. 引越し・倉庫保管業

当該企業による記述

We are a woman owned and operated company with family values. We take pride in our name and promise to move you with integrity and professionalism. Our promises to you: 24/7 honest communication. You will have your Senior Moving Consultants email and direct number where you can call and text 24/7. Honest and Transparent Quotes. All items shown on inventory list with proper cubic feet. No hidden fees- all additional fees will be properly described, listed and priced on your binding estimate. Please note that North Atlantic Van Lines LLC is a licensed interstate broker, DOT # 4188115, MC# 1613564. We are not a motor carrier and will not transport an individual shipper’s household goods, but will coordinate and arrange for the transportation of household goods by an FMCSA authorized motor carrier, whose charges will be determined by its published tariff. All estimated charges and final actual charges will be based upon the carrier’s tariff which is available for inspection from the carrier upon reasonable request.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

56件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち1の評価

It was a high pressure sell technique…

It was a high pressure sell technique which I don’t like. The first guy I spoke with promised his coworkers were vetted and with lots of experience. In reality, this company had no idea who would be entrusted to move me because they subcontracted it out. They adjusted the price higher of course day prior to move to ensure space on the 18 wheeler That was required per them to move my possessions. Fortunately, the gentlemen who they subcontracted were good guys who were excellent in what they do. These guys pulled up with a truck and 16 foot trailer. They rented a 26 foot U-Haul truck. They were able to move my stuff. In hind sight, I should have avoided North Atlantic van lines and their high dollar prices and went with a local company. For me North Atlantic Van lines just outsourced the job as fast as they could.

2025年2月3日
自発的なレビュー
5つ星のうち5の評価

Smooth move

Our move from NJ to SC went very smoothly. The booking process with Matthew and his team at North Atlantic was straight forward and they walked us through all the paperwork easily. Price was very reasonable, considering the cost of renting a van, fuel, hotel, loading, driving 13 hours and unloading again. Aamed from Best Choice took care of all of that, and was on time, communicative and careful with our belongings. We could not have had a better experience. My only tip is to read the bill of lading which specifies that the second two payments must be in cash or Venmo, etc. We were not prepared for that, but all worked out.

2025年2月20日
自発的なレビュー
North Atlantic Van Lines ロゴ

North Atlantic Van Lines からの回答

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your move from NJ to SC went smoothly and that Matthew and his team were able to guide you through the booking and paperwork process easily. It’s also great to know that Aamed from Best Choice took excellent care of your belongings, keeping everything on time, communicative, and safe.

We also appreciate your helpful tip about the bill of lading and payment process—it's always good for future customers to be aware, and we're glad everything worked out in the end!

Thank you again for your kind words and for choosing North Atlantic and Best Choice Moving. We truly value your business and would be happy to assist with any future moves!

5つ星のうち5の評価

GOATS of moving

Had to relocate from Georgia to Wyoming for a job of a lifetime! (I'm a Tower Technician) and got an "Essential Worker" Discount for it.

Nate Fernandes over at North Atlantic Vanlines was a pleasure to deal with! He was quick to listen to my needs and expectations for the move and just as fast to ensure everything was executed as discussed.

I had a few questions on my pickup date on Sunday the Feb 1st. Nate took my call and stepped away from his Daughter's Softball Game to give me the 10 minutes that I needed as this was a huge 3,000 mile move for me and to say I was STRESSED was an UNDERSTATEMENT!

Patty over in Dispatch was God Sent and made sure I was up to date with where my belongs were during the trip.

Everything arrived exactly as it left and the Movers even built and staged all my furniture!

Godspeed
Manny

2025年2月1日
自発的なレビュー
North Atlantic Van Lines ロゴ

North Atlantic Van Lines からの回答

Dear Manny,

Thank you so much for sharing your experience with us! We’re thrilled to have been part of your big move to Wyoming for such an exciting new job! It’s great to hear that Nate, Patty, and our entire team could help make your move smoother, especially with the stress of a 3,000-mile relocation.

Nate’s willingness to step away from his daughter’s softball game just to make sure you felt confident and reassured really speaks to the level of dedication we strive for. We’re so glad that Patty was able to keep you updated throughout the journey—communication is key, especially with a move like yours!

It’s fantastic to hear that your belongings arrived safely and that our movers went the extra mile to build and stage your furniture. We’re always here to ensure your things are treated with the utmost care.

Thank you for your trust and for mentioning our “Essential Worker” discount as well. We appreciate the work you do as a Tower Technician, and we’re honored to have supported you during this transition.

Wishing you the best of luck in Wyoming, and please don’t hesitate to reach out if you ever need assistance in the future!

5つ星のうち1の評価

"Beware: North Atlantic Van Lines & Petra Pro Movers LLC Are a Recipe for Disaster!"

Review: North Atlantic Van Lines & Petra Pro Movers LLC - A Total Scam

If you're even thinking about using North Atlantic Van Lines or Petra Pro Movers LLC for your move, stop right now and run in the opposite direction! My experience with both of these companies has been an absolute nightmare, and I’m determined to warn others before they fall into the same trap.

My ordeal began when Ahmad from Petra Pro Movers showed up late on moving day, and that was just the tip of the iceberg. He jacked up the moving price by a staggering $1,500, which escalated to such a level of chaos that police had to get involved. When I dared to question Ahmad about this outrageous increase, he became verbally aggressive. This should have been a glaring red flag, but I had no idea how much worse things were about to get.

Just when I thought it couldn’t spiral further out of control, Frank—a so-called “supervisor” from Petra Pro Movers—decided to grace me with his presence via phone. He made grand promises that my belongings would stay on the same truck and be delivered directly to Houston. Spoiler alert: that was a blatant lie. When my belongings finally arrived in Houston, they had mysteriously been transferred to a completely different truck, mixed in with the furniture of two other families.

To add insult to injury, two of my wooden computer desks were missing, my dresser arrived broken, and I lost over $600 worth of high-end clothing. When I confronted Frank about the missing items, he casually suggested I file a claim. I trudged through their convoluted claims process only to be insulted with a pathetic offer of $135 for my lost belongings. The insurance company then informed me that if I wanted more compensation, I would have to deal with North Atlantic directly. So, back I went to Frank, but now he was completely unresponsive.

North Atlantic Van Lines will lure you in with the promise that you can pay on the day of the move with a credit card. Oops—this is a lie. Petra Pro Movers only accepts Zelle or Cash App. Neither of these payment methods allows you to dispute the charge, leaving you with no recourse to recover your money except by going to court after they finish scamming you.

The real kicker? If you accept that measly $135 for your claim, you forfeit any right to pursue further claims against them. This is nothing short of a blatant scam designed to rob you of your rightful compensation. I am absolutely committed to filing a civil case against both North Atlantic and Petra Pro Movers; this kind of unethical behavior must not go unchallenged.

Let me be clear: North Atlantic Van Lines is merely a broker, and Petra Pro Movers LLC is the company they contracted to do the dirty work. On moving day, good luck trying to get ahold of them; they'll ignore your calls and send you vague texts about "phone issues." It's a scam from start to finish, and thank goodness I called the police to document everything before my belongings were loaded onto that truck. I will need this evidence when we take them to court.

BUYER BEWARE: This is a scam from start to finish. Your belongings will not arrive, and what does arrive will likely be damaged. If they show up at your door, do yourself a favor—close it and lock it! Protect yourself and your property; don’t let them take advantage of you like they did me!

2025年1月22日
自発的なレビュー
North Atlantic Van Lines ロゴ

North Atlantic Van Lines からの回答

Hi Jennifer,
Thank you for taking the time out of your busy day to relay your version of what happened during your move. I've personally dealt with you from the start, so I can speak on what actually happened. You were given a pick-up WINDOW from 9am-12pm. You started calling at 9:13 am demanding to know where the driver was and why he was late. I am sure you are completely aware of what a window is, so no the carrier was NOT late. Prior to your pick-up you were told you'd receive a call from our quality assurance team 72 hours prior to the move, but you called five days before pick-up DEMANDING we drop everything and speak with you. When I told you he is on the other line and would call you as soon as he was off the phone (since you were not on the schedule that day for your call), you became completely combative. We tried to accommodate you in every way possible to make you happy and it just was not good enough. Your price isn't just "jacked up" for no reason. You had more inventory than you claimed, and as explained to you several times, you pay for SPACE on the truck; hence if you have more inventory then you claimed, then the price will go up. Yes, we are a licensed and insured broker, we never hid that from you. Our jobs are brokered out to reputable carriers. We answered every single phone call from you. Upon looking at our records we answered all 17 of your calls with grace and respectfulness despite how arrogant you were. We hope moving forward you can learn to not treat people the way you do, especially a principal of a school. We would think someone of your stature would carry themselves quite better. Have a great day!

5つ星のうち5の評価

Can’t say enough good things ( TX-VA)

Can’t say enough good things! Samantha and her team were absolutely fantastic from start to finish. They communicated every step of the way, Movers were on time (even a bit early), worked incredibly quickly, and took amazing care of all of my possessions. If you need movers, don’t even consider anyone else! I would refer North Atlantic & Best Choice Moving to ANYONE!

2025年1月24日
自発的なレビュー
North Atlantic Van Lines ロゴ

North Atlantic Van Lines からの回答

Wow, thank you so much for your incredible review! We’re thrilled to hear that Samantha and her team were able to provide you with such an excellent experience from start to finish. Communication, timeliness, speed, and care are all priorities for us, and it’s fantastic to know we met all of those expectations.

Your recommendation means the world to us, and we truly appreciate you trusting us with your move. We’ll be here for all your future moving needs and are grateful for the opportunity to assist you.

Thanks again for your kind words, and we look forward to helping anyone you send our way!

5つ星のうち5の評価

Great experience with very affordable…

Great experience with very affordable prices compared to the competitors. Would recommend for all your moving needs!

2025年1月28日
自発的なレビュー
North Atlantic Van Lines ロゴ

North Atlantic Van Lines からの回答

Thank you so much for sharing your great experience with us! We're thrilled to hear that you found our prices affordable and competitive. Providing excellent service at a great value is something we always strive for, and it’s wonderful to know we met your expectations.

We truly appreciate your recommendation, and we’ll be here for all your future moving needs!

5つ星のうち5の評価

Fast movers & amazing customer service!

My rep took the time to explain how the space and pricing works. They were upfront with how many days it would take my items to be delivered from OH to NC. Although it said up to 7 it only took 3 days to get here. Treated my furniture with respect. Thank you Amad from Best Choice. It was a great experience all around. Highly recommend.

2025年1月27日
自発的なレビュー
North Atlantic Van Lines ロゴ

North Atlantic Van Lines からの回答

Thank you so much for your amazing review! We’re thrilled to hear that Amad and our team were able to provide you with clear communication about the space and pricing, and that we were able to deliver your items to NC in just 3 days instead of the expected 7. It’s always our goal to exceed expectations, and we're glad to hear we succeeded.

We take great pride in treating our customers' furniture with the utmost care, and we’re so happy to know that you had a great experience with us from start to finish.

5つ星のうち5の評価

Fast, Reliable & Stress-Free!!!!!!!


I can’t say enough good things about North Atlantic Van Lines! Moving long distance was a nerve wracking experience for me, but their team made the entire process smooth and stress free. From the very first call, their communication was excellent!!!! they were always available to answer my questions and kept me updated every step of the way.

What really stood out was their speed and efficiency. The moving crew arrived on time, worked quickly without compromising on care, and handled my belongings with the utmost professionalism. I was worried about delays, but they stuck to the schedule and delivered everything right on time, giving me so much peace of mind.

If you’re looking for a moving company that is fast, reliable, and truly cares about their customers, I highly recommend North Atlantic Van Lines. They made my long-distance move so much easier than I ever expected!

2025年1月30日
自発的なレビュー
North Atlantic Van Lines ロゴ

North Atlantic Van Lines からの回答

Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a positive experience with our moving services. Our team works hard to ensure that every move is smooth and stress-free, and it’s incredibly rewarding to know that we met your expectations.

We truly appreciate your trust in us and are grateful for your kind words. Should you need any moving assistance in the future, please don't hesitate to reach out. We’d be happy to help!

5つ星のうち5の評価

I travel for work and move ALL the…

I travel for work and move ALL the time. I can honestly say I have never had a great experience with moving companies. However North Atlantic Van Lines was Phenomenal! From start to finish they made sure my move went as smooth as possible. This is the only company I will use for my moves ever again. 10/10
highly recommend

2025年1月31日
自発的なレビュー
5つ星のうち1の評価

Our experience with North Atlantic Van…

Our experience with North Atlantic Van Lines was terrible. They underquoted us by miscalculating cubic footage, leaving our belongings barely fitting in the space they offered. On moving day, they demanded extra fees, including a questionable $300 elevator charge, despite our apartment being just 30 feet from the elevator. They also refused credit card payments, insisting on cash. To make matters worse, they outsourced our move to Petra Pro Movers, a company with a bad reputation. Our furniture, scheduled for delivery within a week, arrived 13 days late with no updates or communication, causing us extreme anxiety. Throughout the process, we encountered hidden fees, poor customer service, and delays. The entire experience felt like a scam, with unprofessionalism and deceit at every turn. We highly recommend avoiding North Atlantic Van Lines and finding a more reliable, trustworthy moving company.

2025年1月21日
自発的なレビュー
5つ星のうち5の評価

The outstanding team and attention to communication.

The attention to communication and planning in advance the the entire experience excellent. The drivers/movers, Ahmed and Dee picked up my items in Kansas City with care and professionalism at every stage of the work. They were organized and took very special care of my paced items. I met Ahmed at the delivery location in NYC a few days later. Upon delivery, Ahmed again did an outstanding job with his new assistant Andrew. The entire team did an outstanding job. Im pleased. I highly recommend this team.

2025年1月10日
自発的なレビュー
5つ星のうち5の評価

Best moving company

I just moved from California to North Carolina and used North Atlantic Van Lines to coordinate everything. They made everything so easy from start to finish and I absolutely cannot recommend them enough!

2024年12月1日
自発的なレビュー
5つ星のうち5の評価

Top notch service and very military friendly

Matt, Sam and Ahmad were amazing! I had a really bad experience with another moving company and didn’t know how to get out of the mess I was in. They quickly jumped in and with just days notice, made my son’s move to the military base as stress free as possible. The communication was non stop and not once did I have to worry!! I wish I could give more than 5 stars as they are worth so much more!!! Make sure to ask Sam to book you with Best Choice Moving Service LLC! Ahmad went above and beyond for my soldier to get his items to base!

2024年12月18日
自発的なレビュー
5つ星のうち5の評価

North Atlantic coordinated my job…

North Atlantic coordinated my job relocation from Florida to Philadelphia. Mia was my point of contact and she was great at helping me organize everything through my company. Delivery was very fast too! Highly recommend using them.

2024年12月6日
自発的なレビュー
5つ星のうち5の評価

Mia *

I talked with a lady named Mia. She was very nice and efficient.My move was great I had no problems. I will recommend your company and future dealings

2024年7月28日
自発的なレビュー
5つ星のうち5の評価

Great Customer Service!

We moved from California to New York and everything went better than expected. I was so nervous because I never moved before! Mia and the girls at North Atlantic were fantastic answering all of my questions and putting my mind at ease. I highly recommend this company to anyone looking to move!

2024年11月23日
自発的なレビュー
5つ星のうち5の評価

Had a tough move last minute

Had a tough move last minute. It went so smoothly after calling this company. Mia was who I talked to on the phone. She was soo helpful with everything, answering my questions and helping work out any concerns I had. 10/10 service!!

2024年10月17日
自発的なレビュー

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