Northern Garms レビュー 

630
•
TrustScore 5段階評価の4

4.0

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great customer service and amazing quality clothing! I recently placed my first order with Northern Garms, and although there were some issues with the delivery, the experience ended re... もっと見る

5つ星のうち5の評価

Absolutely love the sherpa fleeces. So well made and keep you very toasty in the colder months. My partner has a couple himself and I thought it was about time I got my own! I made my order and realis... もっと見る

5つ星のうち4の評価

Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... もっと見る

企業が回答しました

5つ星のうち5の評価

I made a mistake on my address when placing my order and I sent an email quickly asking could anything be done. I got a fast response and got my address corrected. My partner also loves his new fleecy... もっと見る

企業が回答しました

4.0

ほぼ満足

TrustScore 5段階評価の4

630件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 60%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(630)

過去12か月のレビュー数: 24件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Overall good and worth a try...

Good: the joggers are fairly good quality material, thickness and comfortable. I'm size medium normally, I bought medium and large joggers, the medium are a snug fit on the lower legs and quite a pull to get them over my feet, they are slightly baggier on the thigh and a slight drop crotch area (all excellent for me). The large fit OK too, as I say, I have skinny legs but 35" waist so large normally is too baggy but it's OK still. Dispatch and delivery was good too.

Bad: the pockets are on the smaller side, a regular smart phone sticks out slightly and annoyingly falls out when sitting down. Sadly, lose a star or 2 for this reason. There's other brands doing similar design/style with large pockets.

Other: I also ordered a lucky bag for £12 and I received a t-shirt. Kinda paid for what it's worth really.. So a little disappointed on that front.

2024年3月5日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Good Morning,

Sorry you were not entirely satisfied with your lucky dip; but that is the chance you take with lucky dips; they are end of season collections. In season, this t-shirt would be £25.

We're sorry you are not satisfied with the depth of the pockets and this suggestion will certainly be passed on.

We're please you were satisfied with the service you received from us.

Thank you for your custom,
Hannah

5つ星のうち5の評価

northen garms

love the clothing on this site and the customer service is fantastic wont have any trouble with northen garms brilliant site.

2024年3月4日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Good Morning,

Thank you for your review.

We're so pleased the experience you had with us was a positive one.

Thank you for your custom and we hope to see you again soon,
Hannah

5つ星のうち5の評価

I liked Sharpe hoodie so much I ordered…

I liked Sharpe hoodie so much I ordered another one straight away

2024年3月1日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi Imelda,

Great to see you happy with your sherpas! Thank you for your review and your custom; we hope to see you again soon!

Hannah

5つ星のうち5の評価

I will definitely be buying again

I will definitely be buying again, excellent quality and quick delivery, 5 stars

2024年2月1日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi Simon,

Thank you for your review and your custom. Its great to see you have had a good experience shopping with us.

Thanks,
Hannah

5つ星のうち5の評価

Awesome hoodies

Well let me start off by saying I love these Sherpa hoodies. The are right up there with Northface. I started out buying 1 just to see how it was because you never know what you get sometimes online. Boy I am glad I took the chance. Now I own 4 of them . I even got my wife one and she loves it . Plan on buying a few more for her and myself next year since the cold weather is just about over here Texas. I will say this that the hoods on these sherpas is bulky and does not lay down like normal hoodie . That would be my only issue but I love them anyway!

2024年2月29日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi Brandon,

Thank you for your review and your custom!

Great to see your sherpas are keeping you and your wife snug in the cold Texas weather.

Hope to see you again soon!
Hannah

5つ星のうち5の評価

Great Brand!

I was shown Northern Garms by one of my friends as he had one of the Sherpa jumpers. I immediately had to buy one!
Fits great, very comfortable, very warm!
Can’t wait for my next purchase. Looking to try the jogging bottoms next as they look SMART 💪🏼.

2024年2月1日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi Bradley,

Thank you for your review and your custom. Great that you took the chance and it paid off!

Our tracksuits are back this month, so keep an eye out!

Hannah

5つ星のうち5の評価

Hoddie

Excellent product quality. Very warm and comfortable

2024年2月3日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi David,

Thank you for your review and your custom! It's great to see you loving your new hoodie and it's keeping you snug!

Hope to see you again soon!
Hannah

5つ星のうち5の評価

Great products and service

Great products. Ordered 2 Sherpa fleeces which are extremely warm and great quality. Fast delivery. Will order again.

2024年2月1日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Good Morning,

Thank you for your review and your custom.

Its great to see you keeping snug in the cold weather. Hope to see you again soon!

Hannah

5つ星のうち5の評価

Simply superb

Oh my. Where to start!
Very quick to arrive and not over-packaged.
I ordered two hoodies in a size medium (I’m female, 5’2” and a 12-14 in ladies sizes).
The fit is superb, the lower hem comes to around the top of my thighs. Plenty of room for the girls up top too.
The sleeves can be pushed up to the elbow without the cuff becoming too tight (a lot of cotton hoodies are restrictive) but the material used is very stretchy.
The fleece is of excellent quality. I have had a few Sherpa bits and pieces and this kicks them into the gutter. The pile is dense and close without being fluffy, as well as being beautifully stretchy too. It feels like I’m wearing a teddy bear.
Just ordered another hoodie for my partner or I will lose mine!

2024年2月15日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Thanks for the great review, Helen. Great to see you keeping comfy and snug in your sherpas!

Thank you for your custom and we hope to see you again soon!
Hannah

5つ星のうち5の評価

BEST SHERPA HOODIES EVER!

I now own 10 Sherpa Hoodies… all different colours and designs. The oldest is over 3years old and has been heavily used, BUT still going strong! They hold there shape perfectly after a million washes! These are my GO TO jumpers!
I’m comparing these to my £250 polartec TAD and Thrudark Hoodies and now I will only ever buy more of these!

Service/ postage ect is always perfect!

Just ordered two more, so soon to own 12 of these Sherpas!

2024年2月14日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi Nick,

Wow! You're building quite the collection! Its great to see you loving our sherpas so much and they're keeping you nice and snug!

Thank you for your continued custom and we hope to see you again soon!

Hannah

5つ星のうち5の評価

I love my trousers

I love my trousers! Great material, great fit , and this company is always doing a fantastic job being up to date with the styles.

2024年1月25日
Northern Garms ロゴ

Northern Garms からの回答

Hi Rey,

Thank you for your great feedback. Its good to know we are ticking all the right boxes.

Thank you for your custom and we hope to see you again soon!
Hannah

5つ星のうち5の評価

Really pleased

Really pleased, bargain on the sale a really nice fit and top quality material, will be purchasing more from them.

2024年2月12日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi Mark,

Great to see you happy with your order!

Thank you for your review and your custom; we hope to see you again soon!
Hannah

5つ星のうち5の評価

sherpa hoodies

Super comfy sherpa hoodies! And very quick delivery. Definitely recommend

2024年2月10日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Good Morning,

Thank you for your great feedback! Its great to see you happy with your new sherpa!

Thank you for you custom and we hope to see you again soon!

Hannah

5つ星のうち1の評価

Absolutely scumbags

Absolutely scumbags, they send items out and give you fake addresses to send items back and refuse to pay you a refund. Clothing is also rubbish quality. PLEASE DO NOT ORDER FROM THIS WEBSITE OR YOU WILL GET CAUGHT LIKE I HAVE

2024年2月6日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi Nathan,

I can assure you that the returns address we provide for returns is not a fake one; it is the address of our warehouse where returns are dealt with where we receive return with no issues.

If you could email us with what the issue was with your return and how you deem the address fake, we will be more than happy to help.

Hannah

5つ星のうち5の評価

Quality gear

Quality gear, really happy with the sherpa’s and cargos

2024年2月8日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi Jonathan,

Thank you for your great review! We're so pleased you're happy with your new cargos and sherpa.

Thank you for your custom and we hope to see you again soon!
Hannah

5つ星のうち5の評価

Awesome hoodie

Fast delivery.. quality packaging... quality item.. perfect fit and quality material. Will defo be using Northern Garms again.

2024年1月30日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi Robert,

Great to see we ticked all the right boxes!

Thank you for your custom and we hope to see you again soon!
Hannah

5つ星のうち5の評価

Warm and comfortable

We are used to cold weather here in Quebec, and I was sceptical about thiese Sherpas to start with , and now i absolutely love it! surprisingly warm and extremely comfortable. Easy to wash in a machine and looks great after every time.

2024年1月4日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi Chucky,

Thank you for your great review! Its great that your new sherpa is keeping you snug in that Canadian weather!

Thank you for your custom and we hope to see you again soon!

Enjoy!
Hannah

5つ星のうち5の評価

Fast shipment

Fast shipment, the quality is as good as promised and a great customer service.

Would highly recommend.

2024年2月4日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi Michael,

Great to see your experience with us was a positive one. Thank you for your custom and your great review!

Enjoy!
Hannah

5つ星のうち1の評価

A Sherpa hoodie I ordered for a…

A Sherpa hoodie I ordered for a Christmas present has started to come away at the seem on the cuff. I have tried to message Northern Garms twice but have had no reply. Poor customer service and questionable quality as the hoodie has only been worn a handful of times and only washed once.

** I have received a response from Northern garms stating as this was purchased 2 months ago the cannot "assist" any further. I have replied to Northern Garms stating that faulty items, as per consumer law, have a 6 month window to be returned. With the onus being on the retailer to prove the item was not faulty. As explained to Northern Garms the item was purchased for a Christmas gift, worn only a small number of times and washed once. There should be no reason why the cuff would come away other than a faulty item being supplied.

2024年2月4日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi Mark

As you messaged on a weekend we are closed, We have now responded to you.

We have a 30 day period that any faults need to be reported after this time we we are unable to proceed with assistance due to the act below

The Consumer Rights Act 2015 changed our right to reject something faulty, and be entitled to a full refund in most cases, from a reasonable time to a fixed period (in most cases) of 30 days

As previously stated we are always happy to help customers please email info@northerngarms.co.uk

5つ星のうち5の評価

I don’t normally take the time to give…

I don’t normally take the time to give reviews for any company, but Northern Garms deserves nothing but high praise! Not only are their pieces incredibly comfortable, VERY well made and worth every penny, but their customer service is top-notch as well. I ordered a small and a medium just to make sure I was getting the correct fit, and Gavin made sure to get back to me much sooner than I was expecting, to let me know that I can definitely (and easily) switch out the size that doesn’t fit, for one that does. I always love finding new (to me) companies that make amazing products, because they’re few and far between these days, so when I do find one, I run with everything I can get my hands on. That all being said, I’m sure it comes as no surprise that I highly recommend you grab as many pieces as you can, bc it’s only the great brands that make limited runs of quality gear. Very well done!

2024年2月1日
自発的なレビュー
Northern Garms ロゴ

Northern Garms からの回答

Hi Brandt,

Thank you for your great review! Its great to see you were happy with your order and also the service you received.

Enjoy your new clothes and we hope to see you again soon!

Hannah

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