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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Absolutely love the sherpa fleeces. So well made and keep you very toasty in the colder months. My partner has a couple himself and I thought it was about time I got my own! I made my order and realis... もっず芋る

5぀星のうち4の評䟡

Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I made a mistake on my address when placing my order and I sent an email quickly asking could anything be done. I got a fast response and got my address corrected. My partner also loves his new fleecy... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Been buying northern garms joggers for years, nice colours and designs and very comfortable. I prefer the lighter coloured joggers great for exercising and when your on the go been buying these in pl... もっず芋る

4.0

ほが満足

TrustScore 5段階評䟡の4

628件のレビュヌ

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4.0

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過去12か月のレビュヌ数: 22ä»¶

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5぀星のうち1の評䟡

Strange pair of keks these

Strange pair of keks these. Poor quality and poor fit. Look like something MC Hammer would have worn, but wouldn't now. Proper Cacka. Makes Primark look top end.

2025幎2月21日
自発的なレビュヌ
Northern Garms ロゎ

Northern Garms からの回答

Hi Archie

Thank you for taking the time to leave us a review.

If the item you have purchased is not to your taste you can return these using the returns form within your shipment if you prefer.

5぀星のうち1の評䟡

Terrible quality

Terrible quality. Garment tore at the drawstring on my first use of it. I then had to chase up the refund because they were slow to do this. They then only refunded me the item cost, not shipping, so I had to chase up the shipping refund. I then got replies from someone who couldn't speak English properly and couldn't get my name right. Still waiting on postage refund.

2025幎3月20日
自発的なレビュヌ
Northern Garms ロゎ

Northern Garms からの回答

Hi Jed

Thank you so much for taking the time to leave us a review.

I have checked your case and I can see we provided a QR to return the product and issued a full refund including shipping costs.

The refund has been completed in 2 batches I agree but this is for a full refund for the product + shipping costs.

In regard to “English speaking” all of the team are English speaking and can confirm a refund has been processed.

Sorry once again your not happy with the solution provided

5぀星のうち1の評䟡

Really poor quality garment

Really poor quality garment. Considering price point one would assume a level of robustness. One wear outdoors which includes a car journey resulted in the seatbelt marking the fleece.

Customer service was average as they acknowledged the damage but said it wasn’t a quality issue. As a resolution I was offered an exchange, but the item I had originally bought was sold out. I was then given a choice of what they had left in stock and as a result, I ended up with something I didn’t really want and in the wrong size as they had sold out of XL’s on most items. Would’ve preferred my money back


They even said that they’d be adding a disclaimer to the website stating not to wear if you plan to use a seatbelt!

Took a punt on an instagram company and lost. Would avoid and stick to known brands that use quality material and are built to last.

2025幎2月6日
自発的なレビュヌ
Northern Garms ロゎ

Northern Garms からの回答

Thank you for your feedback Oliver and sorry you are not happy with the product or our customer services

We replaced your sherpa free of charge even though the item was not classed as faulty.

Sorry once again your not happy with the solution provided

If you are still unhappy with the solution provided please return the item for a refund.

5぀星のうち1の評䟡

i paid for block hoody that look


i paid for block hoody that look amazing after washing on its own on right temp i dried it hanging in airing room then putting the top on the name of the company peeeling off be carful bying from
them they charged to return thing are not even open i lost ten pound sending a small top bk and a ruined hoody cuz northern gram peeled off in 48 hour i know more people have had this problem but never report it but im warning people never trust then they look desperate to keep
money over there faulty clothing

2025幎1月17日
自発的なレビュヌ
Northern Garms ロゎ

Northern Garms からの回答

Hi Haroon

Thank you so much for taking the time to leave us a review.

We havent had any issues or emails from yourself with the issue you have stated to try to assist you further.

If you please email customer services they will be happy to help you further with your issue.

info@northerngarms.co.uk

5぀星のうち5の評䟡

Superb Quality

I’ve been visiting and using products from NPG since they opened and the quality just keeps on getting better and better.

I recently upgraded my uniform and Jules has done a fantastic job, quick turnaround, high quality and I’ve had so many positive comments!

Visiting the shop I’m always greeted by a smile from Jules and Deb and made to feel welcome. They really listen to what I am after and always go above and beyond my expectations.

I recommend them to so many people.

Thank you for being amazing

Xx

2025幎3月11日
自発的なレビュヌ
5぀星のうち1の評䟡

Awful customer services, poor quality and products that don’t last! 


It’s funny how others have experienced a similar situation. Expensive clothes, poor quality, doesn’t last after a few wears and awful customer services where they push the blame.

I brought my partner one of the fleece jumpers after a few wears the elastic snapped, so it now looks like a miss shaped mess. I was told it’s after the 30 days- however surely their products should last longer that a couple of months which is all it has been.

Their good will gesture is a £10 gift voucher to spend towards something on their website.. why would I want to buy something else that doesn’t last & if this is the response I was given and when the guilty is so Poor?!

And I was told to take it to somewhere near myself to get the product fixed. - even more money spent on something which you would expect to last.

But don’t worry this was their unhelpful response

“This is why we stated a solution and a good will gesture.

I am sorry you feel this way but as the elastic has snapped after arrival and the timeframe stated we would not class this item as faulty and this is down to the wear of the product.

We are always here to help but we do have these timeframes for a reasonable amount of time. “

Absolutely shocking, don’t waste your money or time on this company. What a complete let down!

2025幎3月4日
自発的なレビュヌ
Northern Garms ロゎ

Northern Garms からの回答

Thank you so much for your 1 star review and taking the time to give us an in details of your issue.

After reviewing your information and email thread I can respond to this issue with our feedback.

Any issues / faulty items need to be reported within 30 days of arrival this is in line with rules and regulations set in the UK.

As your item arrived almost 3 months ago we have to put this down to not a fault but that of wear or pulling on the elastic that has caused the issue.

We have advised a solution and a £10 credit for the issue to keep good will but this was declined.

I am sorry we have come to this outcome but if you do need anything else or wish to take up on the £10 credit please get back to us.

5぀星のうち5の評䟡

High quality stylish goods as


High quality stylish goods at reasonable prices. Excellent customer service who respond quickly. Overall fantastic value!

Buy with confidence.

2025幎3月3日
自発的なレビュヌ
Northern Garms ロゎ

Northern Garms からの回答

Hi Ben

Thank you so much for feedback and taking the time.

We appreciate it, Enjoy your new items

5぀星のうち5の評䟡

Great gear this and a great brand

Great gear this and a great brand. I have bought quite a bit in a short timescale and i will continue to do so. Carry on the good work!

2025幎2月21日
自発的なレビュヌ
Northern Garms ロゎ

Northern Garms からの回答

Hi Daniel

Appreciate the feedback

We do offer premium delivery which is 1-2 working days so if your ever in a hurry this is the option for you.

Enjoy your new items

5぀星のうち5の評䟡

I accidentally checked out the wrong


I accidentally checked out the wrong size, Gavin at Customer service team sorted it out for me super quickly with no fuss, awesome service 👍

2025幎2月22日
自発的なレビュヌ
Northern Garms ロゎ

Northern Garms からの回答

Hi Amy

Always happy to help, If you ever need anything we are always here.

I hope you loved your new item

5぀星のうち5の評䟡

Excellent quality

Excellent quality! Super quick delivery, perfect!

2025幎2月5日
自発的なレビュヌ
Northern Garms ロゎ

Northern Garms からの回答

HI AJH

Thank you so much for your feedback

We offer a premium delivery option to make sure this gets to you super quick.

Im glad you love your item, Hope to see you again soon.

5぀星のうち5の評䟡

Very quick delivery

Very quick delivery, quality is what they say best, very comfortable and soo cozy

2025幎2月13日
自発的なレビュヌ
Northern Garms ロゎ

Northern Garms からの回答

Hi Haashim

Thank you so much for your feedback

I am so glad you love your item, We offer the premium delivery option so you can get your item even quicker

5぀星のうち5の評䟡

Excellent high end quality.

I don’t get any of the bad reviews, the clothing is spot on, the material quality very high end, the sizing is exact, I usually wear a Nike xxl and ordered NG xxl and the fit was perfection, exactly how I wanted it, they sit nice without a baggy feel. My first order was the Sherpa hoody and 2 sweatshirts, I could stock my whole wardrobe with NG clothing, get your first order in and you’ll be back ordering again and again.

2025幎1月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Brilliant Brand/Favourite Find in Years


Thanks so much for great service and for the fab hoodie received yesterday. It was bought for my husband who now thinks he’s super trendy (probably older than your usual demographic but he is cool for his age!). I stumbled across you following an internet search and I’m so pleased I did. As proud Northerners, wearing your clothes with the brilliant branding is the best.

I've placed 3 orders this week and I know they are just the first of many.

Superb service, fantastic products and value.

THANK YOU

2025幎2月4日
自発的なレビュヌ
5぀星のうち5の評䟡

perfect fit cargos

I literally wear shorts everywhere and these are the first trousers I've bought in years, they fit absolutely fantastic, really slimming in the leg, great length nice material, I will def be buying some other pairs 😊 love them, would definitely recommend

2025幎2月1日
自発的なレビュヌ

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