I do not recommend this service based on my experience. The certified document I initially received contained a clear error (incorrect date: 2028 instead of 2018), which made it unusable. I repor... もっと見る
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レビュアーのコメントを見てみましょう
The NotaryOnline team really came through for a super last minute notarization request which they managed to process within two hours of my request. They were lovely and so gracious to address the urg... もっと見る
NOT TO BE TRUSTED!!! I paid 168 Euros for a translation on 3.10.2025 Did not receive anything in two months. They claim system error for not delivering a month later. After that, NO more COM... もっと見る
I know Sara now for almost two years. The most humble Lawyer with extensive expertise in her legal domain. Her Notarization services are provided with professionalism and in full legal compliance.... もっと見る
企業が回答しました
企業情報
当該企業による記述
At NotaryOnline, we are dedicated to providing comprehensive notarial, legal, and business services tailored to individuals, expats, and businesses in Portugal. Whether you need document notarization, visa assistance, company incorporation, or residency consultation, our team of experienced professionals ensures a smooth and legally compliant process. Comprehensive Notarial & Legal Services Our platform offers fast, secure, and efficient notarial services, including: ✅ Signature Notarization – Authenticate legal documents quickly and remotely. ✅ Apostille & Document Legalization – Get your documents legally recognized worldwide. ✅ Certified True Copies – Obtain legally valid duplicates of your important documents. ✅ Notarial Translation – Ensure accurate, certified translations for legal compliance. ✅ Power of Attorney Notarization – Assign legal representation effortlessly. Expert Business & Financial Services Whether you're an entrepreneur, freelancer, or corporate entity, we offer business support services to help you establish and grow in Portugal: ✅ Company Incorporation – Hassle-free registration for startups and businesses. ✅ Freelancer Setup (Self-Employment) – Assistance in registering as a freelancer in Portugal. ✅ NIF & NISS Registration – Get your Portuguese tax number (NIF) and social security number (NISS) online. ✅ Opening a Portuguese Bank Account – Guidance for expats and businesses in setting up bank accounts in Portugal. ✅ Non-Habitual Resident (NHR) Consultation – Tax benefits consultation for NHR applicants. Immigration & Citizenship Assistance We provide tailored visa and residency support, ensuring a stress-free process for expats, professionals, and families: ✅ Visa Support – Assistance with various visa types (D7, Digital Nomad, Golden Visa, Student Visa, etc.). ✅ Residency Permit Assistance – Help with obtaining legal residency in Portugal. ✅ Portuguese Citizenship Consultation – Guidance on eligibility and application for citizenship. At NotaryOnline, we prioritize efficiency, transparency, and legal accuracy, making complex processes simpler for individuals and businesses. Whether you're moving to Portugal, starting a business, or handling legal matters, we ensure seamless support from start to finish. 📍 Get started today! Contact us at info@notaryonline.pt or visit www.notaryonline.pt for expert assistance.
連絡先
Praça Camilo Castelo Branco nº 31 sala 45 , 4700-209, Braga, ポルトガル
- info@notaryonline.pt
- notaryonline.pt
2.9
まあまあ
28件のレビュー
ネガティブなレビューの 58％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I do not recommend this service
I do not recommend this service based on my experience.
The certified document I initially received contained a clear error (incorrect date: 2028 instead of 2018), which made it unusable. I reported this on April 3rd.
I then sent multiple follow-up emails (April 9th, 13th, and 15th) without receiving any timely response. I was later told via WhatsApp that their emails were not being delivered due to a server issue on their side, but this was never proactively communicated to me.
Communication moved to WhatsApp, where I was informed on April 15th that the corrected documents would be resent. As of April 17th, this had still not happened.
Overall, this involved a material error, lack of response to repeated follow-ups, and failure to meet a stated deadline. The service was not reliable and caused unnecessary delays.
I have requested a full refund and am currently awaiting resolution.
2026年4月17日
自発的なレビュー
Fast, reliable, and affordable
Fast, reliable, and affordable. Compared with dozens of options before choosing this one.
2026年2月5日
自発的なレビュー
Still attempting to receive a full…
Still attempting to receive a full refund for services not rendered. All paperwork submitted and accepted by NotaryOnline. But no refund after almost one month. Avoid this company and its poor service. They have no conception of how a company should deal with clients, nor any idea of professionalism. I suppose the next step is legal intervention.
2026年3月9日
自発的なレビュー
Delivered
They delivered as promised. I would have given 5 stars but their communication could improve.
2026年3月7日
自発的なレビュー
No timely feedback
I'm changing my review as the company refunded me.
Paid for notarization service online and uploaded documents on 29 Dec 2025. A week later we still haven't heard from them and thus we asked for a refund. We had a deadline from AIMA to provide a notarised document. However, this email/request also went unanswered. Until I posted a bad review here, as I thought it was a scam.
After the company's response on my review, we emailed a refund request again, which was honoured. If you only have a week or two to get a document notarised, I would not advise using this company. And I would advise following up with them daily otherwise your request could get lost.
2025年12月29日
自発的なレビュー
Notaryonline からの回答
Dear Lisha,
We are genuinely concerned to read your review and sincerely sorry that your experience has led you to feel this way. At NotaryOnline, we always strive to deliver our services on time and communicate clearly with every client. However, we understand that sometimes things do not go as planned, and for that, we truly apologize.
Please allow us to clarify: NotaryOnline is a fully legitimate, registered business operating in Portugal. We take every client's trust seriously, and we have proudly served hundreds of clients who have left honest feedback reflecting their positive experiences.
That said, we are unable to locate your request or payment in our system based on the details provided in your review. There is a possibility that your emails went to our spam folder, or that our responses were not delivered to you due to a technical issue on either side. We take these matters very seriously and want to investigate this fully.
We kindly ask you to contact us directly at info@notaryonline.pt with:
The email address used for your request
A copy of your payment receipt
The document you uploaded
Once we receive these details, we will:
Immediately trace your order
If payment was received, process your notarization urgently and free of charge
Provide a full refund immediately if you prefer
We genuinely want to understand what happened and make things right. Please give us the opportunity to help you.
Sincerely,
The NotaryOnline Team
Do not use!
They did not respond! They took my money and did not coming back to me. Stay away! I am very disappointed with this service.
2026年2月5日
自発的なレビュー
Notaryonline からの回答
Dear Querisha,
We are genuinely concerned to read your review and sincerely sorry that your experience has led you to feel this way. At NotaryOnline, we always strive to deliver our services on time and communicate clearly with every client. However, we understand that sometimes things do not go as planned, and for that, we truly apologize.
Please allow us to clarify: NotaryOnline is a fully legitimate, registered business operating in Portugal. We take every client's trust seriously, and we have proudly served hundreds of clients who have left honest feedback reflecting their positive experiences.
That said, we are unable to locate your request or payment in our system based on the details provided in your review. There is a possibility that your emails went to our spam folder, or that our responses were not delivered to you due to a technical issue on either side. We take these matters very seriously and want to investigate this fully.
We kindly ask you to contact us directly at info@notaryonline.pt with:
The email address used for your request
A copy of your payment receipt
The document you uploaded
Once we receive these details, we will:
Immediately trace your order
If payment was received, process your notarization urgently and free of charge
Provide a full refund immediately if you prefer
We genuinely want to understand what happened and make things right. Please give us the opportunity to help you.
Sincerely,
The NotaryOnline Team
MI ESPOSO CONTRATO EL SERVICIO EL 12 DE…
MI ESPOSO CONTRATO EL SERVICIO EL 12 DE DICIEMBRE PAGANDO 79 EUROS EN BASE A LO CONVERSADO CON SARA SANTOS QUIEN ENTIENDO ES LA UNICA QUE ATIENDE, NOS ESTAFARON CON EL TRAMITE DEL NIF, SE ENVIARO CORREOS PARA REEMBOLSO Y NO CONTESTAN NI REEMBOLSAN EL DINERO!
ESTAFA TOTAL!
2025年12月12日
自発的なレビュー
Notaryonline からの回答
Dear Andrea,
We are genuinely concerned to read your review and sincerely sorry that your experience has led you to feel this way. At NotaryOnline, we always strive to deliver our services on time and communicate clearly with every client. However, we understand that sometimes things do not go as planned, and for that, we truly apologize.
Please allow us to clarify: NotaryOnline is a fully legitimate, registered business operating in Portugal. We take every client's trust seriously, and we have proudly served hundreds of clients who have left honest feedback reflecting their positive experiences.
That said, we are unable to locate your request or payment in our system based on the details provided in your review. There is a possibility that your emails went to our spam folder, or that our responses were not delivered to you due to a technical issue on either side. We take these matters very seriously and want to investigate this fully.
We kindly ask you to contact us directly at info@notaryonline.pt with:
The email address used for your request
A copy of your payment receipt
The document you uploaded
Once we receive these details, we will:
Immediately trace your order
If payment was received, process your notarization urgently and free of charge
Provide a full refund immediately if you prefer
We genuinely want to understand what happened and make things right. Please give us the opportunity to help you.
Sincerely,
The NotaryOnline Team
They scammed me
They scammed me. Paid upfront to get a NIF for our company and still waiting. After 1000 mails they ghosted me, not happy with them.
2025年12月10日
自発的なレビュー
Notaryonline からの回答
Dear Ruben,
We are genuinely concerned to read your review and sincerely sorry that your experience has led you to feel this way. At NotaryOnline, we always strive to deliver our services on time and communicate clearly with every client. However, we understand that sometimes things do not go as planned, and for that, we truly apologize.
Please allow us to clarify: NotaryOnline is a fully legitimate, registered business operating in Portugal. We take every client's trust seriously, and we have proudly served hundreds of clients who have left honest feedback reflecting their positive experiences.
That said, we are unable to locate your request or payment in our system based on the details provided in your review. There is a possibility that your emails went to our spam folder, or that our responses were not delivered to you due to a technical issue on either side. We take these matters very seriously and want to investigate this fully.
We kindly ask you to contact us directly at info@notaryonline.pt with:
The email address used for your request
A copy of your payment receipt
The document you uploaded
Once we receive these details, we will:
Immediately trace your order
If payment was received, process your notarization urgently and free of charge
Provide a full refund immediately if you prefer
We genuinely want to understand what happened and make things right. Please give us the opportunity to help you.
Sincerely,
The NotaryOnline Team
NISS APPLICATION SCAM
On 8th January, I ordered NISS through notaryonline.pt and paid 109 euro. I received an email that mentioned "We’ll send you a secure link to verify your identity and upload the required documents. " But I never received the link, I believed it was a scam . So I would like to send a message to everyone: don't become a fool like me and get scammed by them. I also requested a refund but they never replied to my email.
2026年1月8日
自発的なレビュー
Notaryonline からの回答
Dear Mohammad,
We are genuinely concerned to read your review and sincerely sorry that your experience has led you to feel this way. We are sorry for the delayed response here as well. At NotaryOnline, we always strive to deliver our services on time and communicate clearly with every client. However, we understand that sometimes things do not go as planned, and for that, we truly apologize.
Please allow us to clarify: NotaryOnline is a fully legitimate, registered business operating in Portugal. We take every client's trust seriously, and we have proudly served hundreds of clients who have left honest feedback reflecting their positive experiences.
That said, we are unable to locate your request or payment in our system based on the details provided in your review. There is a possibility that your emails went to our spam folder, or that our responses were not delivered to you due to a technical issue on either side. We take these matters very seriously and want to investigate this fully.
We kindly ask you to contact us directly at info@notaryonline.pt with:
The email address used for your request
A copy of your payment receipt
The document you uploaded
Once we receive these details, we will:
Immediately trace your order
If payment was received, process your notarization urgently and free of charge
Provide a full refund immediately if you prefer
We genuinely want to understand what happened and make things right. Please give us the opportunity to help you.
Sincerely,
The NotaryOnline Team
Completely missed my deadline because of them
I had a strict deadline for my documents to be done.
Sara told me they were easy to obtain and could do it within days.
3 weeks have gone by, I have fully MISSED my deadline, with no update and no refund.
Worst part is, I have multiple friends needing to do the NHR tax regime, and would have gladly referred all of them to this agency, had they done a good job...
Do not recommend at all.
2025年12月3日
自発的なレビュー
Notaryonline からの回答
Dear Fonti,
We are genuinely concerned to read your review and sincerely sorry that your experience has led you to feel this way. We are sorry for the delayed response here as well. At NotaryOnline, we always strive to deliver our services on time and communicate clearly with every client. However, we understand that sometimes things do not go as planned, and for that, we truly apologize.
Please allow us to clarify: NotaryOnline is a fully legitimate, registered business operating in Portugal. We take every client's trust seriously, and we have proudly served hundreds of clients who have left honest feedback reflecting their positive experiences.
That said, we are unable to locate your request or payment in our system based on the details provided in your review. There is a possibility that your emails went to our spam folder, or that our responses were not delivered to you due to a technical issue on either side. We take these matters very seriously and want to investigate this fully.
We kindly ask you to contact us directly at info@notaryonline.pt with:
The email address used for your request
A copy of your payment receipt
The document you uploaded
Once we receive these details, we will:
Immediately trace your order
If payment was received, process your notarization urgently and free of charge
Provide a full refund immediately if you prefer
We genuinely want to understand what happened and make things right. Please give us the opportunity to help you.
Sincerely,
The NotaryOnline Team
Excellent speedy service
The NotaryOnline team really came through for a super last minute notarization request which they managed to process within two hours of my request. They were lovely and so gracious to address the urgent nature of my request. Thank you to the team for such wonderful service!
2025年12月16日
自発的なレビュー
SCAM!!!
NOT TO BE TRUSTED!!!
I paid 168 Euros for a translation on 3.10.2025
Did not receive anything in two months.
They claim system error for not delivering a month later.
After that, NO more COMMUNICATION.
Requested Refund on 2.12.2025
NO OTHER OPTION TO CONTACT THEM.
NO RESPONSE!
2025年12月15日
自発的なレビュー
NÃO CUMPREM O QUE PROMETEM - FALTA DE COMPROMETIMENTO
Eu fiz uma solicitação de uma tradução certificada simples no dia 25/09 de 2025, efetuei o pagamento.
No dia 28/09 enviei um e-mail questionando algum parecer, pois não havia recebido nenhuma confirmação sequer.
No dia 01/10 recebo a resposta de que o documento estava pronto, mas que para ser liberado seria necessário uma cópia do meu passaporte, ou seja, se eu não tivesse enviado um e-mail cobrando um parecer, possivelmente estaria sem a cópia digital até hoje.
Hoje, dia 15/10 - 20 dias depois após inúmeros contatos por e-mail, ainda não recebi o documento original físico no endereço que foi passado. Estou com um processo pendente que exige extrema urgência, e não objetive nenhum retorno da empresa.
NÃO RECOMENDO! Falta de comprometimento, falta de atenção com o cliente, eles não se importam em cumprir prazos e não respondem e-mail. Estou muito aflita por que a falta desse documento pode fazer com que eu perca todo o meu processo até agora. Um absurdo uma empresa prestar serviços dessa forma.
Hoje, dia 03-11 Quase 1 mês e meio depois, sigo sem nenhum parecer da empresa. NÃO RESPONDEM E-MAILS, e não dão nenhum parecer sobre o documento. Eu acabei de perder o processo de nacionalidade todo que havia iniciado por falta desse documento, e entrarei com um processo judicial contra essa empresa.
2025年10月15日
自発的なレビュー
Service not delivered after 2 months - unresponsive to refund request
I purchased the remote bank account opening service on July 24th. It has been almost 2 months now and I still have not received it. They have been very slow in their communication with me - I had to hound them for any updates and still they were vague and dismissive most of the time. 7 weeks ago I asked for proof of payment/receipt and they said they would send it. Never did.
I've now requested a full refund from them and I still have not received a response.
2025年9月17日
自発的なレビュー
Quick response and helpful
Quick response. Resolving the problem and helpful otherwise.
2025年7月10日
自発的なレビュー
Overall
Overall, their service is good, but I would like to detail the experience:
Service they offered:
I asked them for the NIF and the password of the portal. Their service of NIF was fast (48 hours approx.), and the password of the tax portal took 16 days, which they mentioned that they are trying their best to expedite the process, as these matters are not directly within their control, which I think is true.
Communication:
To be honest, I was sending many emails cuz I had an issue with timing but they had some delay in the communication, and sometimes replied after a long time.
After they offered me the NIF service, they stopped replying to my emails, even if I emailed them more than 4 times for another service.
Yes, they finalized the service I asked yet to not repling is a strange way to manage their client.
Overall:
- I liked my experience with NotaryOnline.
- If they manage their communication in more active ways and add additional means of communication like WhatsApp, Online Chat, etc, they would be a great service provider.
- I'm working as a consultant and speaking form my own experience believes. They have to manage their clients without personalizing their work.
2025年7月9日
Thank you Sara for dealing with a…
Thank you Sara for dealing with a complicated process in such a graceful manner, will definitely use this service again!
2025年6月16日
自発的なレビュー
Notaryonline.pt is a scam!
After making the payment I never heard anything from Notaryonline.pt again. I tried contacting them through their chat and free consultation services but I got nothing. There are no contact numbers on their webpage, which should have been a red flag to me straight away! Notaryonline.pt is a scam!!
Update: As you can see below, Notaryonline.pt replied to my review, blaming "technical failures and payment processing errors" for the issues. They claim to have immediately issued a full refund. However, after 5 days, I'm still waiting, and I seriously doubt I'll ever see it. Let's be clear: Notaryonline.pt is a scam!
Update 2: It's been 18 days since I was promised a full refund. I'm still waiting! Do not have anything to do with this company because they will steal your money!
2025年5月21日
自発的なレビュー
Notaryonline からの回答
Dear Richard,
We sincerely appreciate you sharing your concerns, and we want to personally apologize for the frustration this situation has caused. Please know that NotaryOnline.pt is a fully registered and compliant service, and we deeply regret that technical failures created this negative experience.
To clarify, our team did respond to your initial email during the process and again yesterday to address this matter—demonstrating our commitment to resolving your case professionally. What occurred here was an unfortunate technical breakdown in our follow-up systems, compounded by payment processing errors. As we all know, technology sometimes fails, but that doesn’t excuse the inconvenience you faced.
Here’s what we’ve done to make this right:
Processed a full refund immediately.
Upgraded our customer service protocols to prevent future gaps
We’d still welcome the opportunity to assist you properly—please contact us directly at info@notaryonline.pt so we can ensure your needs are met.
To our valued customers reading this: While 99% of our cases proceed smoothly, we own and learn from exceptions like this. Your experience resulted from temporary system failures, not our standards. We’ve successfully processed thousands of documents, and we remain committed to transparency and reliability.
Thank you again, Richard, for your patience. We hope to restore your trust in our services.
Great service
Great service. I was a bit stressed to use them at first because of the lack of review online actually 😅 so I messaged them on Instagram and I got on the phone with Sara because I wanted to make sure. And that’s why I’m leaving this review, so people know it’s a legit business. They processed my request in 24h, super fast and good. I recommend them :)
2025年5月1日
自発的なレビュー
Notaryonline からの回答
Dear Thibault,
Thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear about your positive experience with Sara and our team. It’s wonderful to know that we could ease your concerns and provide fast, reliable service.
Helping customers like you is what makes our work so rewarding, and we truly appreciate your recommendation. If you ever need assistance in the future, don’t hesitate to reach out—we’d be happy to help!
Legally Compliant Notarization services
I know Sara now for almost two years. The most humble Lawyer with extensive expertise in her legal domain. Her
Notarization services are provided with professionalism and in full legal compliance.
Associating with her or getting her service would make you thank your lucky stars. In this current world, where one finds scammers , online bought degrees and unscrupulous people who would try every means to dupe clients, getting a Solicitor with integrity, honesty, fair pricing, and virtue is but next level. I recommend Sara for all your Notarization needs.
2025年4月5日
自発的なレビュー
Notaryonline からの回答
Dear Lakshmi,
Thank you so much for taking the time to share such a heartfelt and generous review. Your words truly mean a great deal to me, and I’m deeply touched by your trust and appreciation.
It has been an absolute pleasure working with you over these past two years, and I’m grateful for the opportunity to assist you with your notarization needs. Providing professional, compliant, and ethical services is at the core of what I do, and it’s incredibly rewarding to know that my efforts have made a positive impact on your experience.
Clients like you make my work fulfilling, and I’m honored by your recommendation. Should you or anyone you know require notarization or legal assistance in the future, please don’t hesitate to reach out. I’m always here to help.
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