Great experience! Our agent, Sam, went above and beyond in his timely communication and professionalism when we were buying our boat. He took the time to research and answer our many questions. He f... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Unbelievable service. If you want an insurance company and specifically Sam, who can overcome obstacales on your behalf, then it is Sam and Novamar. Do not use anyone else for your vessle insurance,... もっと見る
Sam was very pleasant, professional, and eager to expedite executing on my needs. He listened well in between our conversations, and I never had to reiterate things we had talked about previously. I... もっと見る
Both Jerry and Sam were very helpful in adding the marina to my policy. Sam was quick in emailing the document needed this morning after reciving the marina information. He also helped with up dating... もっと見る
企業情報
当該企業による記述
At Novamar Insurance Group our yacht insurance specialists have decades of marine insurance and boating experience ready to serve you. With so many variations of types of boats and yachts as well as the jurisdictional challenges that come with them as they travel around the world, it is imperative that your yacht insurance agent have extensive boating knowledge to understand an individual client’s exposures and coverage needs. Our experience and reputation translates into excellent relationships with domestic and international underwriters which allows Novamar staff to provide the best yacht insurance solutions at the most competitive premiums. When insurance programs do not exist to adequately cover exposures, we create our own proprietary programs such as the Novamar Offshore Program. It was created to provide excellent coverage and premiums to those cruising their yachts in various areas around the world. Or our proprietary Mexican Vessel Liability Program with lower premiums and better coverage for people cruising in Mexican territorial waters. Whether cruising local waters or internationally, you receive the same expertise and friendly service from our Novamar staff and often at lower premiums.
連絡先
1800 2nd Street, Suite 735, 34236, Sarasota, Florida, 米国
- (941) 444-5099
4.7
優良
40件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good start
I have enjoyed working with Sam. I think Logan and I will do real well together.
2026年4月30日
Best service response I have had while seeking yacht insurance coveragel
Best service response I have had while looking to insure our Yacht.
Broker: readily available, knowledgeable, responsive.
Company: did everything they said they would do, on time and on budget.
2025年6月6日
Excellent service and knowledge for our…
Excellent service and knowledge for our new boat. We were having a hard time finding the right policy until we talked to Sam at Novamar
2025年3月27日
Great experience
Great experience! Our agent, Sam, went above and beyond in his timely communication and professionalism when we were buying our boat. He took the time to research and answer our many questions. He found us the right policy tailored to our unique needs. Highly recommend!
2024年7月15日
Great service
Great service! I interacted primarily with Samuel Lanteigne. Samuel provides excellent service. I appreciate his thoroughness and attention to detail. He is very professional and responds in a timely manner. Samuel also anticipates the type of information that would be useful even if I didn't think to ask.
2024年4月15日
Great people at Novamar.
Both Jerry and Sam were very helpful in adding the marina to my policy. Sam was quick in emailing the document needed this morning after reciving the marina information. He also helped with up dating my contact information.
Novamar has been a great company to work with as an insurance agency.
2024年1月30日
Unbelievable service
Unbelievable service. If you want an insurance company and specifically Sam, who can overcome obstacales on your behalf, then it is Sam and Novamar. Do not use anyone else for your vessle insurance, they are diligent in their process and will not let you down when you need them.
2023年12月11日
Sam was a phenomenal help!
Sam was very pleasant, professional, and eager to expedite executing on my needs. He listened well in between our conversations, and I never had to reiterate things we had talked about previously. I actually felt like a priority. Phenomenal job Sam. That is exactly why I will always think of Novamar first. Thank you so much, Sam!
2023年10月5日
They get us the best rates!!!
We had our former boat, a 34' trawler insured through Novamar, and now again we have our 36' Antares insured through them. They have gotten us stellar rates both times and they are very responsive when we need them to shop for the best deal.
2023年10月3日
This just the best Company to work with…
This just the best Company to work with ever! I worked with Sam in the Sarasota office and he was one of the most professional, knowledgeable, and courteous managers that I’ve had the pleasure to know. A great experience all the way around!
2023年9月21日
Exceptional
NOVAMAR- Sarasota
Jerry Norman is reputable, knowledgeable and trustworthy.
We’ve insured several yachts through him since 2015 and we’ve referred several friends and yacht dealers to Jerry @ NOVAMAR in Sarasota.
2023年3月17日
Consistent responsiveness and great new…
Consistent responsiveness and great new customer service!
2023年1月10日
better double check
You told me several months ago that you were shopping my insurance around because Geico was no longer available. Your nearest quote was triple what I was paying. I then called Geico and surprise they were happy to keep insuring me for basically the same same amount. You neglected to tell me they were cutting out middleman brokers. Hard to recommend you given that. Sorry
2022年9月1日
自発的なレビュー
Novamar Insurance Group, Inc. - Sarasota からの回答
Hello Kevin. Thank your comments however you made a couple of important inaccurate statements that need to be addressed. While it is true that Geico has decided to discontinue distributing their yacht insurance, our office emailed you and the rest of our Geico yacht clients twice about Geico’s changes, plus the non-renewal notice sent to you by Geico also stated they are no longer writing yacht insurance through independent agents. Prior to that decision Geico had made many program changes including no more megayacht, or charter program, much more restricted navigation options, addition of depreciation clauses, no more multihull sailboats, no yachts over 50’ LOA, no older boats, no wood boats, change from marine specialists in their claims department to generalists, etc. Because of these changes, Novamar began de-emphasizing Geico as a primary yacht market for our clients prior to their announcement to only insure boats direct. We felt the changes were not a good fit for most of our clients needs. Novamar employs 3 people previously employed by Geico Marine. They had some good people, but new management seems to be very focused on cutting costs and using more of an automobile insurance model going forward. You can check out Geico’s reviews on TrustPilot and see what their customers think.
Our office sent you three replacement quotes from otehr insurance carriers. All other yacht insurers declined to quote due to a Florida mooring location and/or a primary mailing address outside the state of Florida which causes an absentee ownership situation in a hurricane prone state. The most competitive quote we sent you was from an A rated US insurer with a 32% higher premium than your expiring Geico policy – not 300% higher as you stated. Several clients have elected to pay higher premiums with other carriers for various reasons – it’s not all about the premium. Our understanding is Geico is continuing to make changes to their yacht program which will likely impact coverages and premium pricing at renewal next year. As your boat is now over 10 years old, our recommendation is that you have the boat surveyed the next time the boat is hauled for normal maintenance as most insurers that still write yachts in Florida require recent hauled surveys before binding coverage. We do thank you for your past business.
My only complaint is the Company lost track of my payment!
My only complaint is, the Company lost track of my payment ..... personal check sent two (2) or more weeks before renewal date.
I left several telephone and e-mail messages that went unanswered. Finally, I called Keith Sargls and he resolved the issue for me. All this at the last minute (only days before coverage ended).
2022年8月11日
I needed to renew our 1978 53' Hatteras Boat Insurance
I needed to renew our 1978 53' Hatteras SF boat insurance. Grace Dolan and Keith Sargis found us a great policy and saved us money. Their communication with me was spot on and I will continue to use this company as long as my husband and I have this yacht.
2022年6月9日
The adjuster tried not to pay for our…
The adjuster tried not to pay for our tow after running aground. She was very rude and unhelpful. I facilitated the repairs and became the project manager to get the repairs finished in record time, 30 days. Novamar will not pay for the cost of a rental even though I could have asked for loss of use! I saved them money by facilitating the speed of repairs and cutting down the days in the boatyard. Live and learn, don’t bother helping the process.
2022年8月23日
Novamar Insurance Group, Inc. - Sarasota からの回答
Hello Mr. Fessel. I spoke with the claims adjuster that handled your grounding claim in the Bahamas last summer. She was surprised and disappointed to hear you thought she was rude and unhelpful. She confirmed that she did not ask for you to assume the role of project manager on your own claim. Jerry in our Sarasota office spoke to the underwriting manager right after our office was notified of the claim and got them agree to spend the extra $15,000 or so to tow the boat back to Florida instead of the nearest boatyard in the Bahamas. Over the years, we have witnessed several insurance companies refuse to spend the extra money for a longer tow to a boatyard preferred by the insured, even if the closer yard will take months longer to complete repairs. After reviewing your file, I think the yard, the surveyor, and the adjuster all did a good job getting your boat put back together and operating again quickly. Your policy does include a small benefit for hotel and car rental, and airline tickets, which were all paid.
Novamar Insurance Group has provided us…
Novamar Insurance Group has provided us with years of great service providing effective insurance coverage for our boats. Most recently, they were there for us assisting in the process of our claim following Hurricane Ian.
2022年9月28日
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