Novodiva レビュー 118

Got mine, love it! Great fit and the material is wonderful for traveling!

TERRIBLE!!!! I wish I had searched for reviews before I ordered what looked to be a super cute outfit on Pinterest. The clothes look nothing like the picture. The sizes are way off and the top I ordered smells like mold. I requested to return and they offered me $5 in compensation And would not provide the return address so that I could check the shipping price which you have to pay if you make a return. It’s total crap. I will never order another thing from a company in China. They hide this fact as the return address on the package was actually in the US.

AVOID AVOID AVOID!!!!
Clothes are nothing like the advert and sizing is bad. Returns have to be sent to China even though they came from a UK address.
Companies like this one should be banned from facebook

If there was a way of giving 0 stars, I would! Pictures look absolutely nothing like the clothing they ship to you. They hide the fact the clothes are coming from China on their website so I made the mistake of assuming it was US based. Horrible customer service too, no number on website; just an email to communicate any issues you have. When you try to return the package, they make you pay for international shipping to China (I’m in Canada) and you have to regularly check up on your refund/return status. So, do yourself a favor and do not waste your money, time, and energy on this seller! Beware and spread the word.

I wouldn't give this company even 1 start. It is terrible, I received the package on Saturday 3/01, more than a month after I ordered. The party that I supposed to use the dress was on Friday 02/28, thus I did no need anymore.
Also, I cannot keeped it because the size is wrong, is the doble of my size, even though I used the chart on the website, the quality is terrible and the dress I received is totally different that the one showed in the website. I think this is a fraud.

DO NOT BUY!!!! Bought a dress which came and looked nothing like the picture. Asked for the return address in which they sent an email back persuading me to keep the dress. I insisted I want a refund which I have not yet received. I have sent multiple emails which they do not reply to.

I ordered some dresses and because of delay delivery I cancelled the order before shipping, I sent many emails to be sure they confirmed my order cancellation and after three weeks when I followed my refund they said the order was delivered. I suppose it’s a scam website to stole your money! Never ever waste your time and money.

DONT NOT BUY FROM THEM. The dresses look NOTHING like the images . A complete rip off and the quality is beyond shocking . Absolute scam

Ça fait 5 jours que j’essai d’annuler ma commande et ils ne font que me proposer des remises sur une prochaine commande sans jamais accéder à ma requête.
C’est désastreux
Update : après avoir dit que je bloquerai le paiement auprès de ma banque si la commande était expédié malgré mes nombreuses demandes d’annulation, ma commande a bien été annulé

I have been repeatedly sending emails to inquire about my package's whereabouts and estimated delivery time. Unfortunately, I have received no response and feel completely ignored on Instagram and Facebook as well.

I am continously sending them emails but they are not replying about refund so far

I purchased a 2 dress and one blouse the quality is bad and that don’t let you send it back even on web is written that you can send it back within 14 days . The size M feels like size XS
All the dresses comes from china don’t buy from this website big fraud

Buyer beware. I purchased a pair of pants from this company online.
The pictures looked amazing. However, when I received the produce, it didn’t look as shown in the pictures.

I received the pants and I immediately sent an email to this company to start the refund process. This company offered me $5 and a 20% coupon to shop on their website again.

Please read their statement that was emailed to me when I requested a refund. Keep in mind that the $38 pair of pants were not as pictured in the photo. I will donate the item. However, I don’t want anyone else to waist their money with a company that isn’t up front with their return policy.

Dear customer,
We can refund you full amount of the items after you return back it , but you should pay for the postage.
The postage is very expensive,we do not recommend it.
and if there is customs problem , the customs fees also very expensive .we will not responsible for it ,the package may be returned to you.
We can refund you 5$ as compensation at most and you keep the item,is it ok?

This company should be upfront about their return policy.

I had a disappointing experience with this store. I ordered a dress that looked beautiful and high-quality in the pictures on their website. However, the item I received was clearly a cheap imitation made from low-quality materials, with poor stitching and an overall appearance that didn’t match the advertised product at all.

It is evident that the photos on their website are taken from another company, and the product they send is a poorly made replica. When I reached out to their customer service for a return, they offered me only $5 as compensation for a $57 dress or required me to pay expensive shipping costs to return the item to China. They also mentioned potential customs issues, which felt like an attempt to discourage me from returning the product.

This kind of deceptive practice is unacceptable. Customers should be able to trust that the products they order will match the descriptions and photos on the website. I would not recommend this store to anyone and urge others to be cautious when purchasing from them.

I ordered on the 19-th of December 2 dresses for almost 80 € .
Never got a confirmation e-mail or a tracking number of my order although I left my contact details. Shame on you !!!!
DO NOT BY FROM THEM!!!!!! I want my money back !

Commande passée et jamais rien reçue.
A fuir

Never got my order or an email that confirmed my order.

SCAMMERS, don’t buy on this website
Never got my package or my money back. Just a bunch of scammers.

Total garbage straight from China! Do not buy anything from them! Material quality is something you get out of Halloween costumes- just total garbage!! Since they’re probably made in a sweatshop by children, they are unwearable. Total scam!

Bad bad quality .. watch out they won't return your items if it's not fitting you.. thier sizes runs too small .. and they will let you pay shipping with is 50 $ for 2 items if you willing to return their items . Scam stay away of this company