AJ is the best. He helped me today and I could not be happier. Just want to say that NuAqua systems are the best you can get for the dollar spent. Today that means alot because every dollar is harder... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Kim was excellent, quick, knowledgeable, intelligent and respectful. Thank you Kim. Table top R/O system is great and at a great price. I have other products by NuAqua. They all have met my expect... もっと見る
I bought a countertop unit two years ago and it has been amazing. Being able to have the screen tell me the amount of TDS (or "stuff") in the water initially and then the amount after filtration reall... もっと見る
I contacted NU Aqua with questions of the 4 stage whole house system I installed. As I learned more and more about water filtration and understanding total dissolved solids. I realized that there may... もっと見る
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Horrific Company
I was charged in March and April for two sets of whole home water filters, one for my house, one for my condo... It is now June 1st and I have STILL not received the filters. Most companies do NOT charge you anything until the filters are shipped... instead this company charges you and good luck getting your filters. I've been on the phone for 30 minutes now trying to get refunded. Go somewhere else. This company doesn't care about you once you've purchased their systems.
Kayla was very professional and also…
Kayla was very professional and also friendly,. She understood my issues quickly and explain my options well.
She was great!
Great customer service
Great customer service. David was extremely helpful and responsive. Rare to find in today’s business world.
Prompt customer service
Customer service was prompt and thorough. Kim provided all the information needed to assess my troubleshooting.
Thank you Kayla
At first I was feeling very distressed that my new Aqua filter countertop wasn’t properly working I reached out to customer service via email they didn’t take long to reply only maximum 1 day. I then decided to reach out to customer support through the phone and A lady advised me to give them an extra day so they could figure out what could be going wrong with my appliance. I honestly thought no one was going to help me out but then Kayla reached out to me with a solution to replace my filter so in the end I am beyond thankful. I am currently waiting for it to arrive
Originally I had some doubts about Nu…
Originally I had some doubts about Nu Aqua after reading some reddit posts on how the customer service does not respond, but by then I has already ordered the filter system. I tried to return it but they offered a discount for us to just keep it, so we just went ahead and gave it a try anyway. Been about 2 years now and we love the tankless system, and turns out, the customer service is actually really good. I don't know what the reddit thread was talking about, but I have been getting excellent customer service in a timely manner and their product is easy, high quality, and delivers. We've personally tested the water each time with the testing kit and it is doing it's thing and more. 10/10 product.
Easy installation and great support
Great company, great product. Very easy to install the under sink filter and the shower head filter. Jennifer helped me with a few questions I had, and provided great customer support!
Jennifer was very helpful and sent a…
Jennifer was very helpful and sent a free adapter when I needed one for my older filter system.
Needed to change shipping address and…
Needed to change shipping address and Jennifer made it happen.Prompt and courteous. Thank you Jennifer!
I moved to a new place and needed info…
I moved to a new place and needed info on how to do the install of my RO system at the new location. Customer service was super helpful in providing me with information about the parts I needed and instructions on how to use them. Love this company!
Very fast help!
Jennifer helped me find the water adapter line so I could shut off the water supply before I replaced my filters.
Very fast and knowledgeable customer service.
Excellent Customer Service
Not only do I love the filtration system, but about 2 years after purchasing it we had an issue with a part. After contacting them, they promptly got back to us and sent us a replacement for free!
Reached out to find a replacement part…
Reached out to find a replacement part that wasnt listed on their site. They were very helpful, found what I needed and sent it.
Helped to resolve the issue quickly
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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