Numa レビュー 

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2025年7月14日

That's fantastic to hear Ross. Thank you so much for taking the time to share such a detailed and thoughtful review.

We're absolutely thrilled that your NUMA garden sofa and footrest have impressed you so thoroughly, especially knowing you conduct extensive research. It's incredibly rewarding to hear that our quality surpasses high street alternatives, and that our fabrics and comfort hit the mark – that's what NUMA Quality is all about! We're also delighted the website gave you confidence and that your sofa arrived so quickly.

We genuinely appreciate your honest feedback regarding the delivery notification. Please accept our apologies for that oversight; knowing when to expect your order is crucial, and we're continually refining our communication process to ensure all customers receive timely updates for a seamless experience.

Your insights are invaluable as we strive for perfection in every aspect of our service. We hope you thoroughly enjoy your new NUMA furniture this summer!

Numa からの回答

2025年7月11日

This is an absolutely stellar review, Kevin and Lydia. Thank you so much for taking the time to share your fantastic NUMA experience.

We are genuinely thrilled to hear that your large storage box and fire pit arrived so swiftly for your guests. It is incredibly rewarding to know that John was amazing in ensuring your delivery requirements were met, and that our team handled the missing part with no hassle, getting those pieces to you within just two days. That is exactly the kind of seamless support we aim for.

Knowing you found our Customer Service Team amazing and the product quality good truly makes our day. We strive to deliver on Quality, Value, and Comfort at every turn, and your detailed feedback confirms we are achieving this.

HAPPY LOUNGING!

Numa からの回答

2025年7月10日

This is absolutely fantastic to read Donna, thank you so much for sharing such a glowing endorsement.

It's incredibly rewarding to hear that your journey with NUMA was so positive, from your initial search to the final delivery. Knowing that our quality, pricing, and customer service truly stood out to you means the world to our entire team. We pour our efforts into ensuring every customer feels exactly as you described – pleased and confident in their choice.

We're so grateful for your strong recommendation and thrilled you're enjoying your NUMA pieces!

Numa からの回答

2025年7月8日

Hi Mason, that's absolutely fantastic to hear! Thank you so much for taking the time to share such a wonderful review.

We are truly thrilled that your experience with NUMA was so great, and it's particularly rewarding to know that our customer service team was excellent, friendly, and helpful over the phone. Ensuring your questions are answered clearly and patiently, making the process smooth and stress-free, is exactly what we strive for!

Your high recommendation for both our products and customer support means the world to us. We hope you enjoy your NUMA furniture for many years to come.

Numa からの回答

2025年7月5日

Kane, that's absolutely fantastic to hear! Thank you so much for taking the time to share such a wonderful review.

We're genuinely thrilled that the quality of your initial sunloungers impressed you so much that you decided to expand your NUMA collection with a dining set, fire pit set, and outdoor storage! That's truly the highest compliment we could receive.

Knowing that our products consistently deliver on quality and that you'd definitely recommend us means the world to the entire NUMA team. We hope your expanded outdoor haven brings you endless moments of Quality, Value, and Comfort!

Numa からの回答

2025年7月2日

That's absolutely fantastic to hear! Thank you so much for your wonderful review.

We're thrilled that you experienced our excellent service and that your NUMA products were true to their website detail and color – and of course, of very good quality! Knowing that your order was placed and delivered within 48 hours is also brilliant feedback for our team.

We truly appreciate you taking the time to share your positive experience. Enjoy your new NUMA furniture.

Numa からの回答

2025年6月25日

Tom, what wonderful feedback to receive! We're absolutely thrilled to hear how much you're enjoying your new garden furniture.

It's particularly fantastic to know that it looks and feels even better in real life than it did on our website – that's truly the highest compliment we can get! We put a lot of effort into crafting high-quality pieces, and we're so glad that translates into such a positive experience for you.
We're also delighted that our customer service team was able to assist you quickly and effectively with your questions.

Thank you for choosing us, and we hope your new furniture brings you many years of enjoyment in your garden!

Numa からの回答

2025年6月24日

Hey Selina, that's absolutely wonderful to hear! Thank you so much for taking the time to share such a fantastic review.

We are truly delighted that your new NUMA garden furniture is "perfect" – sturdy, stylish, and exactly what you were looking for! Knowing that the quality hit the mark makes our entire team incredibly proud.

It's equally rewarding to hear that our customer service was fantastic from start to finish, and that you found our team super helpful and responsive with your questions.

Now, all that's left is for you to enjoy every moment in your revitalized outdoor space this summer! We're just as excited for you. ✨

Numa からの回答

2025年6月24日

Thank you Mr. Mann, for your candid and truly valuable feedback. We sincerely apologize for the initial error in sending the incorrect furniture set; that is certainly not the seamless experience we strive to provide at NUMA.

However, we are genuinely grateful for your understanding and immensely pleased to hear that our team's handling of the situation was prompt and reasonable. It means a great deal to us that we could minimize your inconvenience, allowing you to use the interim set.

We're delighted you're enjoying the great quality, the quick-drying feature, and the stunning look of your correct furniture. Your willingness to purchase from us again, despite the initial hiccup, speaks volumes. Thank you for your patience and for highlighting our commitment to resolving issues with care.

Numa からの回答

2025年6月14日 に更新

This is a truly wonderful review Andrew, and we are absolutely delighted to read it!

We're thrilled to hear that your internet search led you to NUMA and that our Tribeca dual sunlounger set with the Bellaire table captured your attention! Knowing that the sunloungers are "amazing, very comfortable and excellent value for money" compared to the competition is precisely what we strive for, and it makes our entire team incredibly proud.

We genuinely appreciate your honesty regarding the minor delivery hiccups. However, it's feedback like yours that truly shines a light on our commitment to service, and we are overjoyed that our customer service team was able to turn that slight negative into such a significant positive for you. We are dedicated to ensuring a seamless and reassuring experience, even when the universe throws a small curveball.

Thank you for trusting NUMA. We hope you enjoy many, many blissful moments of relaxation in your new outdoor haven!

Numa からの回答

2025年6月13日

We sincerely appreciate you taking the time to provide such positive feedback John.

It is very gratifying to learn that your entire experience, from your initial online search to the timely delivery, was a seamless and smooth process. We are particularly pleased to hear your commendation regarding the exceptional quality of your new Soho corner sofa with the Firepit, especially given your prior experience with outdoor furniture sets.

We trust that you will enjoy many pleasant days and evenings using your new furniture. Thank you once again for choosing Numa.

Numa からの回答

2025年6月13日

What a truly fantastic review Mark, thank you so much for sharing your experience. We're absolutely delighted the Tribeca range turned out to be the perfect, custom-fit solution for your decking, especially after your extensive search.

It’s incredibly rewarding to hear that Numa Style offered such great value and that our two-day delivery blew you away! We're thrilled the furniture is proving to be of great quality, very comfortable, and has truly transformed your day-to-day living, earning so many compliments.

We love that you're already eyeing up the Tribeca sunloungers – they'd definitely be a brilliant addition!

Thank you again for your wonderful feedback. We hope you continue to enjoy your Numa Style furniture for many years to come, happy lounging!

Numa からの回答

2025年6月12日

Wow Mark, what an absolutely phenomenal review! Thank you so much for taking the time to share such comprehensive and truly wonderful feedback about your NUMA experience.

We are utterly thrilled to hear that after your previous challenges, dealing with NUMA-style was an "absolute breath of fresh air" from start to finish. Knowing our communication was fantastic and that we kept you informed every step of the way is incredibly rewarding for our team.

It's fantastic that your delivery was super fast and exceptionally well-packaged, ensuring your beautiful Tribeca range arrived in perfect condition. And, most importantly, we are delighted that the products themselves, especially the stunning and well-made tables, along with the very comfortable sofas, surpassed your expectations for quality and appearance.

Your detailed review truly highlights everything we strive for at NUMA. We are overjoyed that you're delighted with your purchase and your unhesitating recommendation means the world to us. Enjoy transforming your garden with your fantastic new Tribeca sets!

Happy Lounging!

Numa からの回答

2025年6月10日

We are absolutely thrilled to read your fantastic review! 🎉 It truly makes our day to hear how delighted you are with your new NUMA armchairs. Knowing they are very stylish, well-made, and were easy to assemble is wonderful feedback. We work hard to bring direct-from-factory value to our customers, so we're especially pleased you found the price fair for the outstanding quality. Thank you for choosing NUMA – your high recommendation means the world to us!

Numa からの回答

2025年6月10日

Thank you for your wonderful and comprehensive review on Trustpilot. We are truly delighted to read such positive feedback.

It's incredibly rewarding to hear that our customer service met your expectations, providing a smooth experience where "nothing is too much trouble," and that our fast, efficient delivery, alongside our protective packaging, impressed you.

Most importantly, we're thrilled that your sofa, chairs, and rise-and-fall table are "simply stunning" and that you found their contemporary design, quality, and build to be outstanding. We know how much effort goes into researching All-Season furniture, and we're so pleased that NUMA's pricing stood out.

Your unhesitating recommendation means a great deal to us. We hope you enjoy your beautiful NUMA furniture for many years to come!

Numa からの回答

2025年6月4日

This is absolutely fantastic to hear! Thank you so much for taking the time to share such a detailed and positive review.

We're thrilled you find the design and functionality of your new NUMA table perfect, and that the adjustable height is proving so useful for your needs – that's exactly what we aim for! Knowing the build quality is terrific and that our careful packaging ensured a flawless delivery makes our day. We always strive for efficient service, so it's wonderful to hear the delivery was quicker than expected.

Happy lounging!

Numa からの回答

2025年5月30日

This is fantastic feedback, thank you! It's wonderful to hear Vallan provided amazing service, ensuring your NUMA lounger arrived so quickly. We pride ourselves on exceptional support and efficient delivery, so your review truly makes our day. Enjoy your new piece!

Numa からの回答

2025年5月30日

Thank you for sharing your experience. We are delighted to read that your recent search led you to NUMA and that our team provided helpful support during your order. It's truly rewarding to hear that the quality of your furniture surpassed your expectations upon arrival. We strive to offer outstanding products and a seamless experience, and your feedback confirms we are achieving this. Enjoy your beautiful NUMA set!

Numa からの回答

2025年5月14日

We're absolutely delighted to read your kind words! Knowing you appreciate the quality and design of your NUMA furniture makes our day. Thank you for choosing us and for sharing your positive experience on Trustpilot. Enjoy your beautiful new furniture Paul.

Numa からの回答

2025年5月14日

Michael, thank you for taking the time to leave such a positive review on Trustpilot. We're thrilled you're satisfied with your NUMA furniture. We hope it brings you many years of enjoyment in your outdoor space. Do contact us if you need any further assistance.