Nustone Patios Ltd レビュー 3,589

Honest Review!
We brought some sandstone slabs from Nustone, but changed our mind to Porcelain, and these guys were amazing throughout, Vishal in particular was so helpful and couldn't do enough for us, I would 100 percent recommend them, as a company.
I would also say if you can, visit them to see the tiles laid out on the floor...it helped us greatly, with our decision. 😊

Good communication
Good delivery turnaround times
Always available for advice
Good prices

From ordering a few packs of Raj Green sandstone, the process was easy through their website. I had few queries prior to placing the order and spoke to a very pleasant helpful person who guided me through the process, comunication regarding delivery was second to none, thank you Pradeep for all your help. Unpacked the product, there were no damages.
So it's a thumps up from me and I will definitely use them in the future.

Recently had to deal with this business and I would highly recommend excellent customer service Juliet was amazing in helping me to get my order together thank you

Thanks Lidiya for helping with our order requirements

We purchased their outdoor planters, the first issue was paint peeling, after a lengthy exchange of emails they replaced these items that were less than 12 months old. Now the planters are falling apart, these were made out of a manmade material and fibre glass. We have gone back to Nustone who tell us that outdoor products are not guaranteed. These items are less than 12 months old. They state that their terms and conditions are on their website, somewhere. This company is not a reputable supplier.

The staff were very helpful the materials are exactly as we wanted and arrived on the day we booked

First contact with Nustone patios Ltd. Hopefully the delivery is as easy as the ordering experience. Very efficient, friendly staff. I spoke with Jennifer who kept me informed throughout the ordering process and successfully arranged a delivery date for my patio slabs

Vishal is amazing!!! Excellent communication and sort all of our Nustone orders out without fail

Cheers 🫡

Ordered a few times from nu stone now & every time I can not fault the service from ordering to delivery & a follow up courtesy call what u thought was a nice touch. Can I make a special mention to JULIET for her assistance on my most recent order thank you

From the customer service to the product. All round 5 star. I really appreciate the help and efficiency from the team especially Pradeep.

Will be using again.

Excellent customer service. Quick replies, good price and good quality

Amazing service received as always. Excellent merchandise and fantastic delivery. I deal with Vishal on a regular basis and he’s incredible I would highly recommend

Brought 2 crates of slabs, very easy to place order and delivery company rang several days later and were able to give me a choice of days to have delivered. No damaged slabs.

Very handy service everyone there was very helpful, Pradeep went above and beyond to make sure everything ran smoothly. Would definitely recommend and will use again

We had a very positive experience with Nustone. The service was excellent, and I would particularly like to thank Jennifer for her support.
She was extremely helpful, responsive, and patient with all the questions and requests I had. Jennifer took the time to explain everything clearly and made sure I had the information I needed to make the right decision.
It’s always reassuring to deal with someone who genuinely cares about helping customers. Thank you again for the great service!

I strongly advise anyone considering using Nustone to avoid. After an extremely frustrating 3 months process awaiting a refund for slabs that they said were in stock and never came we have finally received the refund - but only after numerous calls, emails and weeks of waiting. Their communication was poor, and they did not respect the timeline. save yourself the stress and avoid this company at all costs.

“Really great experience with this paving supplier. The materials are top quality and the whole process was smooth and straightforward. Vishal, the manager, went above and beyond to make sure we were looked after and that our order was sorted quickly. Fantastic customer service – I’ll definitely be using them again!”

Item arrive damaged, due to work commitments I was unable to open the pallet until a few weeks after delivery. 1 slab smashed another 4 slabs badly chipped on the face. Used them due to there reviews on social media, but my local supply is far better with customer satisfaction. Never again poor company