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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Very happy with the Hyperion 3 controller and the Odyssey case — both are excellent quality and definitely worth the wait. However, the shipping process really needs improvement. Choosing a more... もっず芋る

5぀星のうち1の評䟡

Am 5. MÀrz eine Bestellung aufgegeben NYXIGAME90208 und bis heute keine Lieferung, aber die Zahung per PayPal soll natÃŒlich trotzdem abgebucht werden. Auf Anfrage beim Kundenservice kam nur eine Stan... もっず芋る

5぀星のうち5の評䟡

Hab den Service angeschrieben, alles auf englisch aber bestens zu verstehen. Mein controller hatte Probleme, hab ein Video eingesendet und direkt wurde sich darum gekÃŒmmert. Auf Garantie wird mir ein... もっず芋る

5぀星のうち3の評䟡

I’m giving you 3 and I could honestly go down to 2 stars. The reason is because I haven’t received my controller. Now I think that’s because I ordered mine late so I’m on the lower priority end of the... もっず芋る

䌁業が回答したした

䌁業情報

  1. ビデオゲヌム店

圓該䌁業による蚘述

NYXI began with a simple vision where innovative technology can be combined with inspirational design to help people access affordable, durable, and ultra-fashionable game controllers and gaming accessories.


連絡先

3.5

たあたあ

TrustScore 5段階評䟡の3.5

342件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 50に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

この䌁業を閲芧した人は、以䞋の䌁業も閲芧しおいたす。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち4の評䟡

Very happy with the Hyperion 3


Very happy with the Hyperion 3 controller and the Odyssey case — both are excellent quality and definitely worth the wait.

However, the shipping process really needs improvement. Choosing a more reliable carrier, even if it means slightly higher shipping costs, would greatly improve the overall customer experience.

Great products, but the delivery experience should match the quality of the hardware.

2026幎4月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Nonresponsive Company

Emailed their support email for status update no response.

Emailed specific pr email for a refund no response.

Discord Announcement Below Inaccurate:
Order Date Range Status
Jan 20 – Jan 23 All shipped, 90%+ tracking numbers uploaded
Jan 24 – Feb 1 All handed to carriers, 90%+ tracking expected within this week
Feb 2 – Feb 15 All shipped, tracking fully updated by March 31
Feb 16 – Mar 5 Shipping between Mar 20–31, tracking uploaded by Apr 5
After Mar 5 Shipping between Apr 1–7, tracking sent via email

They started to sell their products on AliExpress.com for a cheaper price. Some people in Discord who recently ordered there stated they received their products from AliExpress before they received their pre-ordered Hyperion 3 from the main Nyxigame.com website.

No updates and no product received. Ended up refunding directly through Paypal.

2026幎2月28日
自発的なレビュヌ
5぀星のうち1の評䟡

Keine Lieferung

Am 5. MÀrz eine Bestellung aufgegeben NYXIGAME90208 und bis heute keine Lieferung, aber die Zahung per PayPal soll natÌlich trotzdem abgebucht werden. Auf Anfrage beim Kundenservice kam nur eine Standard Antwort.
Wenn demnÀchst keine Lieferung erfolgt, muss bei PayPal ein Fall eröffnet werden. EnttÀuschend, da ich nur Gutes von Nyxi gehört hatte.

2026幎4月4日
自発的なレビュヌ
5぀星のうち1の評䟡

My order NYXIGAME85305 was placed on


My order NYXIGAME85305 was placed on Feb 15, we were all told shipping not later than march 5th then I got told that it was pushed to the 16th, then I got told it was pushed to the 31st, well guess what? Today is the 31st and still no updates, no communication, radio silence. This is unacceptable from a company of any caliber, I have attempted to reach anyone demanding an update but all I ever get is automated messages. This is a terrible way to handle business.

2026幎3月31日
自発的なレビュヌ
5぀星のうち1の評䟡

No update for my order NYXIGAME80807 and poor communication

I placed an order for Hyperion 3 on January 25, 2026, and I have yet to receive any shipping information or confirmation.

Additionally, over the past two months, I have contacted the support center by email three times to request a change to the shipping address, but I have not received any response.

I'm honestly very disappointed.

2026幎1月25日
自発的なレビュヌ
5぀星のうち2の評䟡

I still haven’t received any updates
 NYXIGAME80911

I still haven’t received any updates since your response. You mentioned that I would receive a tracking number within a week, but that time has already passed and I have not received any email or shipping confirmation so far.

I would appreciate it if you could check the status of my order again and provide a concrete update or the tracking information as soon as possible.

Please note that the payment for this order was made on January 25, 2026, and I am still waiting for any shipping information or confirmation.

Thank you.

2026幎1月25日
自発的なレビュヌ
Nyxigame ロゎ

Nyxigame からの回答

Sir, I apologize for the delay. I just checked and your tracking number should be available within a day or two. There was some delay over the past couple of days as we were addressing issues caused by the recent update. However, the problem has now been resolved, and the tracking number will be sent to you via email today or tomorrow.

5぀星のうち1の評䟡

I still haven't received my package

2026幎2月22日
Nyxigame ロゎ

Nyxigame からの回答

Sir, I sincerely apologize. I am truly sorry that, as this is our first time handling such a large volume of orders, it has caused delays in communication. I deeply regret any inconvenience this has caused you. I have checked your order — although you placed it later, it is already in transit and has not been lost; the issue is simply that the tracking information is updating very slowly. You will receive tracking information within this week.

5぀星のうち1の評䟡

I paid for an item over 2 weeks ago and


I paid for an item over 2 weeks ago and it still hasn't shipped or received any correspondence to say why I haven't gotten my order

2026幎2月22日
Nyxigame ロゎ

Nyxigame からの回答

Sir, I sincerely apologize. I am truly sorry that, as this is our first time handling such a large volume of orders, it has caused delays in communication. I deeply regret any inconvenience this has caused you. I have checked your order — although you placed it later, it is already in transit and has not been lost; the issue is simply that the tracking information is updating very slowly. You will receive tracking information within this week.

5぀星のうち3の評䟡

Not sure if my order is coming


I’m giving you 3 and I could honestly go down to 2 stars. The reason is because I haven’t received my controller. Now I think that’s because I ordered mine late so I’m on the lower priority end of the scale but still I’ve had no updates as to when it will come. No tracking info, no updates to my order on the website. The website just shows that it is being prepared but I’ve got other orders that show the same thing and I received them months ago so I’m not sure that I can trust that. I’m actually worried that it has been lost in transit somewhere

2026幎2月22日
Nyxigame ロゎ

Nyxigame からの回答

Sir, I sincerely apologize. I am truly sorry that, as this is our first time handling such a large volume of orders, it has caused delays in communication. I deeply regret any inconvenience this has caused you. I have checked your order — although you placed it later, it is already in transit and has not been lost; the issue is simply that the tracking information is updating very slowly. You will receive tracking information within this week.

5぀星のうち1の評䟡

Order No NYXIGAME84819

Placed an order a month ago on Feb 13th (Order No NYXIGAME84819) and no update or response to my emails. Very dissapointed with the delays and lack of communication.

2026幎2月13日
自発的なレビュヌ
Nyxigame ロゎ

Nyxigame からの回答

Sir, I sincerely apologize. I am truly sorry that, as this is our first time handling such a large volume of orders, it has caused delays in communication. I deeply regret any inconvenience this has caused you. I have checked your order and it is already in transit. You will receive tracking information within this week.

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