De nombreux appels et courriels et ce pour ouvrir un compte entreprise. Aucune aide et plutôt le contraire, on me complique la vie inutilement. On me demande des documents x/y/z, puis on m'annonce que... もっと見る
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レビュアーのコメントを見てみましょう
We were switching our investment from Achieva to Oaken because our your higher interest rate. Not happy about the process. Much too much time waiting to talk to a customer representative, having... もっと見る
I think they have a pretty good web-site and the policies and procedures are clearly stated on the web-site. For example, when transferring money to Oaken, their is a clear statement of how long it is... もっと見る
Unable to answer my question. I asked how interest is calculated and paid. I provided my transaction history (there were only 4) and asked a very specific question. I received a vague response in... もっと見る
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Pretty happy with my dealings with…
Pretty happy with my dealings with Oaken. Don't make a lot of transactions and thus find the online process a bit confusing.
The process in my Investorline accounts at BMO is simpler but their GIC and High Interest Savings account rates are atrocious. I have had to call and ask the Oakne help line a couple of times to clarify how to do the transfer of funds from my BMO bank account. All of my interactions with the Oaken employees have been great. Friendly, knowledgeable people.

Oaken Financial からの回答
I would like to thank you for your…
I would like to thank you for your understanding and kindness. I have had some difficulty using your online services and remembering my password. Your banking specialists have been kind in doing the transactions for me and helping me use your online bank. It is very much appreciated.
Great Job on your part.

Oaken Financial からの回答

Oaken Financial からの回答
After my original banking est refused…
After my original banking est refused to meet competitive rates,I am in the process of transferring my accounts to Oaken as they mature.. Inquiries to Oaken by phone have been prompt and courteous in assisting me. The only complaint is when applying to transfer RSP's/TFSA's by mail, the process is slow(eg:2wks at your end to send transfer request to other bank).Then trying to get monies transferred before the 30 day rate holding policy you have expires.
Always helpful when I call
Always helpful when I call. Always efficient with my investments.
Thank you!

Oaken Financial からの回答
Oaken's 5 star service
All my telephone calls were properly received and attended by Oaken staff in a most professional manner. They have my utmost respect.

Oaken Financial からの回答
Good services in person and online.
Good services in person and online.
Wish there was a simple daily TFSA account as well.
The website is quite easy to navigate…
The website is quite easy to navigate and your GIC rates are competitive.
I wish you would add the ability to produce a statement of all GICs in our accounts showing their type, inception date, maturity date, face amount and interest rate. Most Financial institutes include this feature at any date.

Oaken Financial からの回答
Oaken staff are efficient and helpful
Oaken staff are efficient and helpful. Excellent work.

Oaken Financial からの回答
Opening accounts online was very smooth…
Opening accounts online was very smooth and, when required, human customer service was friendly and knowledgeable.

Oaken Financial からの回答
Good; Can do better!
The online experience can use improvement however, the customer support is exceptional!

Oaken Financial からの回答
Oaken Financial is a great opportunity…
Oaken Financial is a great opportunity to open a CDIC insured savings account and earn a great rate. It is on-line banking that is easy to use

Oaken Financial からの回答
The person who responded to my request…
The person who responded to my request was cordial answered all the questions I had in a friendly and efficient manner. I forgot his name. John

Oaken Financial からの回答
Great rates and service
Great rates and service, the $5 gift card from MCD on his birthday was nice

Oaken Financial からの回答
Very Good service and good competitive…
Very Good service and good competitive rates in this environment but as mentioned before, it would be nice to have a TFSA Savings Account.
Oaken website is very easy to follow …
Oaken website is very easy to follow and find information. I often recommend Oaken to family and friends.

Oaken Financial からの回答
Great support
Great support. Your employees talk me through filling out forms and I leave happy.

Oaken Financial からの回答
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