Oaken Financial レビュー 

297
•
TrustScore 5段階評価の2.5

2.5

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

De nombreux appels et courriels et ce pour ouvrir un compte entreprise. Aucune aide et plutôt le contraire, on me complique la vie inutilement. On me demande des documents x/y/z, puis on m'annonce que... もっと見る

5つ星のうち2の評価

We were switching our investment from Achieva to Oaken because our your higher interest rate. Not happy about the process. Much too much time waiting to talk to a customer representative, having... もっと見る

5つ星のうち4の評価

I think they have a pretty good web-site and the policies and procedures are clearly stated on the web-site. For example, when transferring money to Oaken, their is a clear statement of how long it is... もっと見る

5つ星のうち4の評価

Unable to answer my question. I asked how interest is calculated and paid. I provided my transaction history (there were only 4) and asked a very specific question. I received a vague response in... もっと見る

企業が回答しました

企業情報

  1. 金融・保険

当該企業による記述

Oaken Financial offers savings and investment options like Guaranteed Investment Certificates, Retirement Savings Plan, Retirement Income Fund and Oaken savings account.


連絡先

  • King Street West 145, M5H 1J8, Toronto, カナダ

  • oaken.com

2.5

期待以下

TrustScore 5段階評価の2.5

297件のレビュー

5つ星
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3つ星
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1つ星

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2.5

すべてのレビュー

(297)

過去12か月のレビュー数: 10件

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5つ星のうち5の評価

Found on the internet

Saw online that Oaken Financial has the best interest rates compared to banks, so when I wanted to keep a large about of cash aside in order to purchase a property (after I sold my house), I moved the money to Oaken.
Called and the account was set up. They only setback was that I had to mail in a cheque. That of course took time.

That standard still exists. Not sure why I can transfer money from Oaken to my bank, but cannot send money from bank to Oaken.

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your feedback. All the best from the Oaken team.

5つ星のうち5の評価

My first experience was very 👍 good

My first experience was very 👍 good
No problems...cash being transferred

I called to transfer tax free savings, and the agent said he would transfer money and I don't have to do anything. Transaction did not go through..
Because agent was not trained on registered accts...he should have told me to fill out papers and send back to Oaken.
Agents were all very nice and helpful.
I will be transferring more funds soon.
All in all I think Oaken is a good company and will do more business with them

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your feedback. All the best from the Oaken team.

5つ星のうち5の評価

Great services

Great services, and great personnel.

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your feedback. All the best from the Oaken team.

5つ星のうち5の評価

I was looked after by an agent in a…

I was looked after by an agent in a very professional manner and together with a very attractive interest rate for the GICs is what attracted me to Oaken Finacial.

Thank you,
Best Regards
George V.

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your feedback. All the best from the Oaken team.

5つ星のうち5の評価

KUDOS!

Easy to deal with, great rates! Customer service is very good, better than the Big Banks!

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your feedback. All the best from the Oaken team.

5つ星のうち5の評価

So far

So far, so good. I have no bad experience to relate. I'm a new customer to Oaken and up to now, the service has been excellent.

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your feedback. All the best from the Oaken team.

5つ星のうち5の評価

I have been very pleased…..

I have been very pleased with my Oaken experience. All the reps have been very knowledgeable and easily guided me through the process f my investments.

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your feedback. All the best from the Oaken team.

5つ星のうち5の評価

Your office agent in Vancouver.

Your Oaken representative, Mr. Epi Xiao was professional, courteous and knowledgeable. He is an asset to you company. Recently I phoned your 1-800 number to discuss a few matters. My questions were answered promptly and
clearly.

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your feedback. All the best from the Oaken team.

5つ星のうち4の評価

Website not always user friendly

I wanted to buy GICs once logged in my saving account and it was not clear on how to proceed from the options available to me. I had to send an email to Oaken and they told me that I had to proceed with opening a new account and selecting the option GIC. I have other saving accounts with virtual banks and it was more user friendly to buy GICs from my saving account.

At least they should explain the process in the Q&A section of the website

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your feedback, we strive to improve our customer experience. All the best from the Oaken team.

5つ星のうち4の評価

Why does Oaken NOT offer a simple TFSA…

Why does Oaken NOT offer a simple TFSA savings account option at the same Quebec leading interest rate. Your current offering is ONLY for GIC's. As a senior with health problems I need to access right away MY MONEY if I have yet another sudden event.

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your review. We strive to improve our products offerings and have taken note of your feedback. All the best from the Oaken team.

5つ星のうち4の評価

The rates are good

The rates are good, it was a little hard to sign up, the phones are always busy, it was worth the time spent.

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your feedback. All the best from the Oaken team.

5つ星のうち5の評価

Prompt Service

Great service with the associate on my phone calls Promptly fixed my issue!😀

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your feedback, we're glad your issue was resolved. All the best from the Oaken team.

5つ星のうち3の評価

Fantastic rates

Fantastic rates. Appealing interface. Quick set-up.
I would give it five stars but the lack of an RRSP savings account where you can park your money when GIC matures (like what EQ Bank has) would really elevate the experience.

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your feedback. We strive to improve our products offerings and have taken note of your feedback. All the best from the Oaken team.

5つ星のうち5の評価

Excellent customer service

I organized this GIC for my mother. The staff was friendly, patient and terrific with their help in assisting me with migrating funds from the paltry low-interest saving account my mother had at her regular bank over to Oaken (literally 4 x the interest). They also helped me migrate funds from another credit union to open an RRSP GIC at Oaken. Unlike the financial institution I was with, Oaken has an office here in Vancouver which made it much easier to get help in-person with these transactions.

2022年4月6日
Oaken Financial ロゴ

Oaken Financial からの回答

Thank you for your feedback. All the best from the Oaken team.

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