De nombreux appels et courriels et ce pour ouvrir un compte entreprise. Aucune aide et plutôt le contraire, on me complique la vie inutilement. On me demande des documents x/y/z, puis on m'annonce que... もっと見る
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レビュアーのコメントを見てみましょう
We were switching our investment from Achieva to Oaken because our your higher interest rate. Not happy about the process. Much too much time waiting to talk to a customer representative, having... もっと見る
I think they have a pretty good web-site and the policies and procedures are clearly stated on the web-site. For example, when transferring money to Oaken, their is a clear statement of how long it is... もっと見る
Unable to answer my question. I asked how interest is calculated and paid. I provided my transaction history (there were only 4) and asked a very specific question. I received a vague response in... もっと見る
企業が回答しました
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Found on the internet
Saw online that Oaken Financial has the best interest rates compared to banks, so when I wanted to keep a large about of cash aside in order to purchase a property (after I sold my house), I moved the money to Oaken.
Called and the account was set up. They only setback was that I had to mail in a cheque. That of course took time.
That standard still exists. Not sure why I can transfer money from Oaken to my bank, but cannot send money from bank to Oaken.

Oaken Financial からの回答
My first experience was very 👍 good
My first experience was very 👍 good
No problems...cash being transferred
I called to transfer tax free savings, and the agent said he would transfer money and I don't have to do anything. Transaction did not go through..
Because agent was not trained on registered accts...he should have told me to fill out papers and send back to Oaken.
Agents were all very nice and helpful.
I will be transferring more funds soon.
All in all I think Oaken is a good company and will do more business with them

Oaken Financial からの回答
One of my RRSP have been missed place…
One of my RRSP have been missed place . It has been a Number of days that they have been trying to find it so I’m not too happy
One less star for not having TFSA Cash accounts
This is a great company I would have given it 5 stars if it would have TFSA cash accounts.

Oaken Financial からの回答
I was looked after by an agent in a…
I was looked after by an agent in a very professional manner and together with a very attractive interest rate for the GICs is what attracted me to Oaken Finacial.
Thank you,
Best Regards
George V.

Oaken Financial からの回答
KUDOS!
Easy to deal with, great rates! Customer service is very good, better than the Big Banks!

Oaken Financial からの回答

Oaken Financial からの回答

Oaken Financial からの回答
So far
So far, so good. I have no bad experience to relate. I'm a new customer to Oaken and up to now, the service has been excellent.

Oaken Financial からの回答
I have been very pleased…..
I have been very pleased with my Oaken experience. All the reps have been very knowledgeable and easily guided me through the process f my investments.

Oaken Financial からの回答
Your office agent in Vancouver.
Your Oaken representative, Mr. Epi Xiao was professional, courteous and knowledgeable. He is an asset to you company. Recently I phoned your 1-800 number to discuss a few matters. My questions were answered promptly and
clearly.

Oaken Financial からの回答
Website not always user friendly
I wanted to buy GICs once logged in my saving account and it was not clear on how to proceed from the options available to me. I had to send an email to Oaken and they told me that I had to proceed with opening a new account and selecting the option GIC. I have other saving accounts with virtual banks and it was more user friendly to buy GICs from my saving account.
At least they should explain the process in the Q&A section of the website

Oaken Financial からの回答
Why does Oaken NOT offer a simple TFSA…
Why does Oaken NOT offer a simple TFSA savings account option at the same Quebec leading interest rate. Your current offering is ONLY for GIC's. As a senior with health problems I need to access right away MY MONEY if I have yet another sudden event.

Oaken Financial からの回答
The rates are good
The rates are good, it was a little hard to sign up, the phones are always busy, it was worth the time spent.

Oaken Financial からの回答

Oaken Financial からの回答
Fantastic rates
Fantastic rates. Appealing interface. Quick set-up.
I would give it five stars but the lack of an RRSP savings account where you can park your money when GIC matures (like what EQ Bank has) would really elevate the experience.

Oaken Financial からの回答
Excellent customer service
I organized this GIC for my mother. The staff was friendly, patient and terrific with their help in assisting me with migrating funds from the paltry low-interest saving account my mother had at her regular bank over to Oaken (literally 4 x the interest). They also helped me migrate funds from another credit union to open an RRSP GIC at Oaken. Unlike the financial institution I was with, Oaken has an office here in Vancouver which made it much easier to get help in-person with these transactions.

Oaken Financial からの回答
Well run and trusted you can always…
Well run and trusted you can always talk to someone for help...!I like Oaken

Oaken Financial からの回答
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