I ordered two dresses by the size guide you gave me and there were two sides too big. So I got two free gifts and the boxes were both empty. I have been trying to figure out how to get a return lab... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
I was feeling very good about this company until they repeatedly failed to answer my question (repeatedly), failed to reorder the product, can't tell me what size they reordered (clothing too small)... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Itâs already sitting beside my chair, and the hinge is why I kept it. That joint has enough resistance to stay where I angle it instead of slowly flopping down like a cheap drugstore one I had before.... ãã£ãšèŠã
Left them on my desk after unpacking, the first thing I checked was the pocket depthâmy whole phone, keys, and half my hand fit in without bulging out. Nothing loose in the seams this time, unlike the... ãã£ãšèŠã
2.8
ãŸããŸã
20件ã®ã¬ãã¥ãŒ
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 100ïŒ ã«åçããŠããŸã
éåžž24æé以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Was grateful for a helpful response
Was grateful for a helpful response
2026幎8æ27æ¥
èªçºçãªã¬ãã¥ãŒ
I ordered two dresses by the size guideâŠ
I ordered two dresses by the size guide you gave me and there were two sides too big. So I got two free gifts and the boxes were both empty.
I have been trying to figure out how to get a return label to send the stuff back and I cannot get anyway to communicate with you.
2026幎8æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Oceaniaify ããã®åç
Dear customer, thank you for sharing your feedback. We sincerely apologize that the size did not meet your expectations. We are always committed to providing the best experience for our customers and understand the inconvenience you may have experienced. Please send your order information to service@oceaniaify.com to contact our customer service team. Our support team will review your issue and respond to you within 24 hours to assist you in resolving the problem. We sincerely apologize for any inconvenience caused and thank you for your patience.
This company sucks
This company sucks. They just ignore you. I ordered 2 dresses and they are both huge. I need to send them back. I wrote to them 3x with no reply. They are very deceiving. It looks like an American company, but it isnât. Itâs from China. Had I known that I wouldnât have bothered. Donât trust this company and donât waste your time.
2026幎8æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Oceaniaify ããã®åç
Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry to learn that the size of your recent purchase did not meet your expectations, and we sincerely apologize. We value every disappointment you experience and are committed to resolving the issue as quickly as possible. To expedite your process, please contact our customer service email: service@oceaniaify.com. Our professional customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to your next visit.
Your service leaves something questionable
Your service lacks something to be desired. I recieved two packages this morning at 2:00 am both pkgs had the same content, I am returning those.I do not need #3 pink capris,#3 gray skorts size small, which i did not order. where is my white capris and my tan capris which I did order?
2026幎8æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Oceaniaify ããã®åç
Dear Customer,
Thank you so much for taking the time to leave your feedback. We are truly sorry to hear that we sent you the wrong product, and we deeply regret the frustration and inconvenience this has caused you.
We take full responsibility for this mistake and the poor service experience. Please kindly send your order details and relevant information to our customer service email address: service@oceaniaify.com. Our dedicated customer service team will prioritize your case and provide a clear, effective solution for you within 24 hours.
We hope to have the opportunity to make this right for you and regain your trust. Thank you for your patience and understanding.
A rip off
I ordered brown capris which were advertised as stretch. I received green cotton with no stretch. Do not waste your money!
2026幎7æ31æ¥
èªçºçãªã¬ãã¥ãŒ
Oceaniaify ããã®åç
Dear Customer,
Thank you so much for taking the time to leave your feedback. We are truly sorry to hear that we sent you the wrong product, and we deeply regret the frustration and inconvenience this has caused you.
We take full responsibility for this mistake and the poor service experience. Please kindly send your order details and relevant information to our customer service email address: service@oceaniaify.com. Our dedicated customer service team will prioritize your case and provide a clear, effective solution for you within 24 hours.
We hope to have the opportunity to make this right for you and regain your trust. Thank you for your patience and understanding.
I was feeling very good about thisâŠ
I was feeling very good about this company until they repeatedly failed to answer my question (repeatedly), failed to reorder the product, can't tell me what size they reordered (clothing too small), send links to pictures that have no details, at this point I have asked for a refund. They are in Asia and your ability to get beyond the most basic customer service is impossible. Do yourself a favor and avoid them, the clothing is not that good. I have now asked for a refund.
**Updated** I finally got an email advising me that the reissued size is the right one. I will adjust my rating up one star but the frustration I went through repeatedly being told my issue was answered is reason enough to tread lightly with these people. I do believe that requesting a refund might have gotten their attention.
2026幎7æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Oceaniaify ããã®åç
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@oceaniaify.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
I want to make a review for oceaniafy
I want to make a review for oceaniafy
Excellent service and fast
I recommend them
2026幎7æ21æ¥
èªçºçãªã¬ãã¥ãŒ
EXTREMELY POOR customer service!
This company has extremely poor customer service. I ordered some pants which did not fit. I began trying to use their return process four days ago. Initially I received a return message with some questions about why the product wasn't right, but after I answered them, I have had no meaningful response in the last four days other than auto-generated messages to "kindly check" their last email. I have no answers to my questions about getting a return address or getting a phone number to contact them (which does not appear on their website, despite the language that you can call them!) and the return process has now stagnated. DO NOT USE THIS COMPANY.
2026幎6æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Oceaniaify ããã®åç
Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize for the disappointing experience you had and fully understand your frustration.
We take your feedback very seriously and will review our service to prevent this from happening to other customers.
Please send your details to our customer service email address: service@oceaniaify.com .Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
kept it by my reading chair already
Itâs already sitting beside my chair, and the hinge is why I kept it. That joint has enough resistance to stay where I angle it instead of slowly flopping down like a cheap drugstore one I had before. The light is a bit cooler than I expected, but the handle feels steady in hand and the lens area is large enough for maps and fine print.
2026幎6æ2æ¥
I have been waiting around 4 months forâŠ
I have been waiting around 4 months for my order.
I then received an email advising me that the package was delivered.
There was no package nor had any of my neighbors seen a delivery vehicle.
This has never happened in 20 years.
2026幎6æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Oceaniaify ããã®åç
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@oceaniaify.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
It shines well
2026幎5æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Blatant lies about the material.
I ordered a pair of cotton/linen women's shorts online from oceaniaify and received a pair of polyester/spandex shorts - very very disappointed.
I have been offered a refund.
2026幎5æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Oceaniaify ããã®åç
Dear customer,
We are truly sorry for your huge disappointment and sincerely apologise for the blatant misrepresentation of the material.
Please send your order number to our support email ïŒservice@oceaniaify.com ïŒ, and we will arrange a full refund or return solution for you immediately at no extra cost. We will also correct our product material descriptions strictly to avoid misleading other customers.
Big pockets, finally some use
Left them on my desk after unpacking, the first thing I checked was the pocket depthâmy whole phone, keys, and half my hand fit in without bulging out. Nothing loose in the seams this time, unlike the last supermarket ones I tried.
2026幎5æ1æ¥
In hand now, battery lasted all evening
Already got it set up on my desk, the weight kind of surprised me. Was using it for a bunch of tiny print, and the battery just kept going. No weird loose bits around the handle, unlike my old one that felt flimsy.
2026幎4æ8æ¥
They were very helpful and went out ofâŠ
They were very helpful and went out of their way to please me. Just received.
2026幎4æ3æ¥
èªçºçãªã¬ãã¥ãŒ
It's a great phone holder
It's a great phone holder. Works exactly as it should.
2026幎3æ16æ¥
èªçºçãªã¬ãã¥ãŒ
I have not received the item- IâŠ
I have not received the item- I informed you that I left the location January 31, I wonder how an item would be considered delivered when the person who paid for the item didnât personally receive the item.
2026幎3æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Oceaniaify ããã®åç
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@oceaniaify.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
wrong item sent
wrong item sent, delivery was left where anyone could steal it not delivered to door left in lobby on floor.
2026幎1æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Oceaniaify ããã®åç
Dear Customer,
Thank you very much for taking the time to provide us with your feedback.
We sincerely apologize for the incorrect item shipped and the improper delivery!
We fully understand the inconvenience and disappointment this has caused you. Ensuring your products arrive safely and undamaged is our fundamental responsibility.
Please send your order details and relevant photos to our customer service email address: service@oceaniaify.com. Our professional customer service team will prioritize verifying and processing your request within 24 hours of receiving your email and provide you with the best possible solution.
We kindly ask you to give us an opportunity to make amends. We will handle this matter properly until you are completely satisfied. Thank you again for your trust and patience.
works as well as they said it would
fair price and quality product
2025幎12æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã