Very professional, friendly staff,very patient even you don't reply soon to their messages or phone calls ,they continued to try and find out if I needed any help.And the messages and instructions are... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Everyone was really helpful and I had a really good experience with Octane Finance. I spoke to a few people, but I want to personally thank Frankie for all his help, always updating me when there was... もっと見る
Fantastic and efficient service, everything was done in a day! I spoke to a few of the customer service team on queries and everyone I spoke to was so genuinely kind and helpful. Highly recommend! Can... もっと見る
I have used Octane a couple of times now and both times the whole experience was effortless, thank you guys. From initial enquiry to securing finance and collecting the vehicle Octane made the process... もっと見る
企業情報
当該企業による記述
Octane Ltd is a finance company who specialise in achieving the best possible finance outcome for its customers. We are able to offer car loans, re-financing and equity release on any car in the UK. Our customers can benefit from the relationships we have established with some of the largest and indeed, smallest specialised lenders in the UK. This enables us to seek out innovative ways to offer our dealer partners and direct consumers one of the most comprehensive facility portfolios currently available. We have a team of dedicated Business Managers who will guide you through every step of the car buying journey, and we work hard to ensure a positive outcome for all of our clients. Our personal approach and long standing relationships with our customers and dealer partners has made us a great company to deal with. We have perfected a service based business on a solid foundation of trust & transparency. We promise to provide clear, unbiased vehicle solutions.
連絡先
Unit 24 Imperial Park, Rawreth Lane, SS69RS, Rayleigh, 英国
- 01268211611
- hello@octanefinance.co.uk
- octanefinance.co.uk
We are THE Vehicle Finance Experts
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Did not like that you did not reply to…, unable to reply back to messages
Did not like that you did not reply to my email
and all messages sent to me, could not replyback to, i received constant messages and unable to reply back to. Please change so that messages can be replied back to.
Found it very hard to do signature and ID, there was nobody that I could message to ask for guidance, i had to go to car copmany that contacted you, which when I contacted no answer or waiting to long on the phone, when I did get through nobody explained what I could do, when car company telephoned very nice helpful lady gave simple instructions
Here good company helped me get me my…
Here good company helped me get me my new car very courteous friendly and helpful with the questions I had all the staff are very helpful and happy to help with all questions. I asked of them.
Absolutely fantastic service
A+++ service
The agent was polite, efficient and friendly and answered all my queries regarding the purchase of my new car I would recommend them to anyone wanting car finance in the future.
Great people to deal with.
Hollie,Robert and the team at Octane were pleasant and helpful with getting me my new car.Would recommend them to everyone.Thanks for all your help.
Fantastic service very friendly and…
Fantastic service very friendly and straight forward by Eleanor, Sasha and George. Really easy to get accepted and straight simple process
All done very helpful and professional
All done very helpful and professional. Thank you really recommend
Excellent customer service and a very…
Excellent customer service and a very smooth transaction. Ricky and Robert were awesome. Couldn’t have asked for a better service
Really straight forward and easy going
Octane are consistently good on the…
Octane are consistently good on the service they offer. They offer great deals and are incredibly efficient. We highly recommend them.
Very professional and straight forward …
Very professional and straight forward and very helpful easy application thank you
It’s easy for me simple and service was…
It’s easy for me simple and service was outstanding
Everyone at Octane very very helpful…
Everyone at Octane very very helpful and so patient, with my silly self. Can’t thank them enough.. Made big man cry 😢 with happiness… Thank you all at Octane..
Regards Jp.
Amazing service by the team at octane
Amazing service by the team at octane, had my finance sorted on the same day and collected my vehicle the following day, thank you team octane, you guys was brilliant
I was very disappointed
I was very disappointed with my experience with Octane Finance. I had completed all the required checks, including verifying my ID, and had arranged to collect my new car, which was over 3 hours away. I had also cancelled the insurance on my previous car in preparation for the handover.
Then, at 4:55pm on the day before collection, I received a call saying my ID had not been verified. I know I had completed this step, so it seems there was an error somewhere in their process. What was most frustrating was that this wasn't flagged earlier, despite them having the whole day to contact me.
As a result, I had to cancel everything and arrange finance with another company. I don't know if this was an isolated incident, but it caused unnecessary stress and inconvenience. Based on my experience, I was very disappointed with the level of communication and organisation.
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