Odd Bunch レビュー 1,419

I’m very disappointed in my experience with this company. As a first time customer, I misunderstood what menu I was going to be getting and when my delivery would happen. It’s really not clear on their website. I tried to cancel my order literally within two minutes of making it and the company refused saying I had ordered past the deadline so I guess they’re that kind of company. Really terrible customer service.

I love the variety and every week offers new options. Plus if I don’t like something or already have it, substitution is easy!

UPDATE:
Still unhappy with the delivery. The box was delivered to the wrong apartment in my building because they didn't check the unit number and I had to go collect it from my neighbour.

Things that I do like about the service are the recipes they include and ideas of what to do with the vegetables and fruit. However, the produce seems to go bad very very quickly even when properly and carefully stored based on type.

I don't know if I'll continue with the service... I'll give it one more shot because I want it to work out.

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I'm pretty unhappy with the delivery experience and with customer service not having a phone number.

I signed up for my first box, apparently after the deadline for the week for my catchment area, which I can understand... but there was no clarity surrounding when my first delivery would actually be in my subscription confirmation email. I emailed customer service to have them confirm and clarify if I would get a notification, text, or email and what day my delivery would be on. They responded a day or so later saying my first box would be next week Thursday.

It is now the following week, on my delivery day, and I got a notification that to track my order I would need to install a third party delivery app- so fine, I did that- got the out for delivery notice and then I just automatically got a Missed Delivery notice during that window.

The driver did not attempt to buzz my apartment or to call me while I've been home the whole time, waiting for my delivery.

Now I'm trying to get customer service again and I have to submit an email, probably with another minimum 24hr turnaround. Can't call the driver or respond to the missed delivery, even though they're probably a block away, and have absolutely no idea what this means for my order. Do I wait another week? Do they try again tomorrow? Is my produce sitting in a hot car?

I'm sure the produce is probably great but I wouldn't know, I've been waiting two weeks to find out, but I do know that their customer service, clarity, and delivery drivers kinda really stink up to this point.

Received my first box today and everything looks amazing! Cant wait to try out some new recipes!

I’ve been using Odd Bunch for a week now, and I’m genuinely impressed. It feels great knowing I’m helping to reduce food waste by rescuing 'imperfect' produce that tastes the same as what you'd find in a store. The prices are significantly lower than my local supermarkets, and the quality has been good so far. Highly recommend if you want to eat healthy while being kind to your wallet and the planet.

Odd Bunch Grocery has been such a great find. The produce is always fresh and delicious, and it’s absolutely worth the money. We’ve noticed a big savings on our grocery bill while still getting great quality fruits and vegetables. One of the best parts is that it’s encouraged us to try and eat veggies we normally wouldn’t buy ourselves. It’s made meal planning more fun and helped us waste less too.

A lot of my friends were talking about how great Odd Bunch was and I had no idea what they were referring to. They explained it to me and when I looked on the website, I was impressed. I immediately signed up as a customer and am extremely happy with the variety of products I receive each week and the low cost. It's easy to skip a week when needed, too. 5 out of 5 starts for Odd Bunch from me.

Absolutely in love with my box! I wish I knew about this sooner, but excited for my delivery every week 🍆🌽🥕🥦🍅

Great selection of veggies, also lots of diversity in types of ingredients..I've never seen such small white onions 🧅 thank you oddbox

Loved my box
Everything was perfect
My favorite Brussels sprouts

Delivery is always fresh and timely.

Pretty good when you have discount codes. I appreciate that you can request substitutions. Don't love how carelessly the boxes are being packed. Romaine with a cabbage and butternut squash on top of it. No care for the more delicate produce they are sending. I do like that it's basically 100% plastic free

Fantastic!!!

The fresh fruits and vegetables come right to the door! If your like me and can’t get out it’s a great way to get fresh stuff at a discounted price and then get it delivered!

I've ordered a medium box for the last 4 weeks and can't wait to receive this week's. I'm loving the variety and the challenge to find ways to use everything. I'm determined to waste none of it, so I've been taking more care with menu planning and also have used the great tips they have shared about how to preserve various types of produce more effectively. Tips for avocados, celery and fresh herbs have been complete game changers as these items are now lasting so much longer! I love having more fruit than usual in the house and the wonderful variety of veggies. We do a lot of home cooking and feed 4 adults with our medium box. The only produce supplementation I have been doing is extra onions, carrots, garlic and potatoes occasionally. As I tend to keep those staples on hand, I often substitute one item for a double portion of a favourite thing to better feed the four of us - like brussels sprouts or a beloved fruit. Everything feels right about this choice and I love that I can pause easily if I'm getting buried or won't be around/cooking for a while. Even my young adult kids get excited about unboxing the deliver each week.

Odd Bunch is great value for great food. They delivery is timely and selection is great. Best part is I am saving money, eating healthier and wasting less. Would recommend if you are thinking about it !

awesome plan for vegetables

I have been delighted with my boxes! With both familiar and unfamiliar items, I am both comfortable and challenged! I have enjoyed the recipes that I receive, especially the one which combines cubed squash, diced peppers, eggplant, and tomato, and the stir-fry with tomato, pepper, and cucumber (a big surprise, as I had never encountered cooked celery before except in cream of celery soup). Very happy to have discovered Odd Bunch!

Biggest benefits is eating considerably healthier and losing weight. But trying a few new fruits and vegetables has been fun. The amounts...a bit of this and a bit of that...perfect for avoiding waste.

i've been getting oddbunch deliveries for over 6 months, every week is easily customizable or skippable if you don't need the order that week! love love love