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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We are excited to offer you an unforgettable travel experience. Whether you are looking for a relaxing beach vacation, a thrilling adventure, or a cultural journey, we have something for everyone. Our holiday packages are designed to cater to your specific needs and preferences. We offer all-inclusive deals, luxury accommodations, and budget-friendly options. You can choose from a wide range of destinations, from tropical paradises to historic cities. At Offbeat India Tours, we prioritize your safety and comfort. We work with trusted airlines, hotels, and tour operators to ensure that your trip is smooth and hassle-free. Our experienced travel advisors are always available to answer your questions and provide you with expert advice.
501, 5th Floor, Shapath 1, Suite No.1274 SG Highway, Bodakdev, 380054, Ahmedabad, Gujarat , インド
3.9
4件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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I have booked a tour for Rajasthan from UK.from Ahmedabad ,excellent service hotel was all four star ,Driver and car 🚗 was excellent no hassle at all the trip was fantastic all the way.tour organised by Prakash.
Prakash attended to all my travel requirements in detail. I was happy with the driver, car and most of the hotels. I had booked a 2 week tour of the Gujarat starting on 29th January 2025, and was a solo traveller. I felt safe and the driver and Prakash helped out a lot when I was ill and had to go into hospital.
Prakashji was very efficient, easy to work with and took care of all our needs which made the recent trip to India a fun and memorable. Thanks
Used Offbeat India you for a tour of Kerala and despite them promising me, it would be enchanting, serene and relaxing it really wasn’t anything of the sort. I upgraded to 5 star hotels but were put in dirty/noisy venues and had to change tour guide as the original one seemed far more interested in making cash from me than anything else.
Offbeat India Tours からの回答
Dear Sir,
Thank you for taking the time to share your feedback about your recent "Enchanting Kerala" trip with us. We sincerely regret any inconveniences you faced and appreciate the opportunity to address your concerns.
Regarding your stay at Parakkat Nature Hotel & Resorts in Munnar, we understand that the music organized for in-house guests caused discomfort. As soon as you informed us, we promptly offered to shift you to a higher floor to reduce the noise, but you declined the option. The following morning, when you expressed your desire to change hotels, we arranged an alternative accommodation at no additional cost. However, you chose to stay for the second night and opted to have dinner outside during the music hours.
As for the other accommodations—Elephant Court in Thekkady, a Luxury Houseboat in Alleppey, Uday Samudra Leisure Beach Hotel in Kovalam, and Hilton Garden Inn in Trivandrum—we understand that your stay was comfortable, and you did not report any concerns.
Regarding your interaction with our driver, we acknowledge that there was a miscommunication on the first dayregarding the complimentary Cochin sightseeing that we added at your request. Our tour handler, Mr. Prakash, promptly resolved the confusion, and the tour proceeded smoothly.
On the third day, when you requested a Jeep Safari in Periyar National Park, the driver arranged it for you at an additional cost. We understand that the experience did not meet your expectations, and you suspected the driver had overcharged you. However, he is a trusted and experienced driver who has handled multiple trips without any such complaints.
When you later informed us that you were uncomfortable with the driver, we immediately arranged for a replacementat no extra cost. Subsequently, you requested a different vehicle, which we also accommodated by assigning a third driver. Despite these multiple changes, we did not charge you anything extra, even though we incurred an additional cost of ₹5,000.
We sincerely apologize for any inconvenience you faced during your journey. While we strive to deliver seamless travel experiences, we recognize areas for improvement and will continue working towards enhancing our services. Your feedback is valuable to us, and we hope to have the opportunity to serve you better in the future.
Sincerely,
Guest Relations Manager
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