Claims are processed very quickly and accurately. Mistakes are very rare. Tech staff are helpful, informed, and efficient when rare need to get help does arise. Only complaint- and this is minor - is... ãã£ãšèŠã
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Pretty easy system to use for submitting claims - but if you need to take patient payments, their Stripe solution is horrible. Called support - spoke with a rep who said she fields Stripe complaints s... ãã£ãšèŠã
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I have been using Practice Mate in my private counseling practice for about 13 years and it is very reliable. I donât have some of the problems that colleagues tell me they are experiencing with Simp... ãã£ãšèŠã
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The most influential part of my review has to be the ease at which we were able to transition over to OfficeAlly from another clearinghouse. We opted for the premium assistance where we were assigned... ãã£ãšèŠã
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Office Ally ã«ã€ããŠ
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Healthcare Solutions for Accelerating Reimbursement & Maximizing Revenue
Simplify Claims Reimbursement
Leverage our All-Payer clearinghouse >- Verify insurance eligibility prior to intake
- Fix errors before submission
- Submit claims to any payer
- See real-time status of claims
Support Payer-Provider Relations
Access Payer Gateway solutions >- Reduce rejections with custom rules and edits
- Assistance with claim routing
- Hosted Payer data solutions
Boost Revenue Recovery
Reduce bad debt and maximize claims reimbursement >- Find known and unknown billable insurance
- Review Medicare encounters for underpayments
- Respond to audits and appeal denials
- Identify and enroll patients into Medicaid and financial assistance
Enable Value-Based Care
Support enhanced quality of care- Monitor patient rosters
- Address and close gaps in care
- Securely exchange clinical data
Efficiently Run Your Practice
Run small- and medium-size practices- Offer appointments and scheduling
- Manage clinical documentation
- Electronically order and prescribe
- Support payments and accounting
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1300 SE Cardinal Ct #190, 98683, Vancouver, ç±³åœ
- 360-975-7000
- support@officeally.com
- officeally.com
4.0
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I don't like the charges I've beenâŠ
I don't like the charges I've been receiving. I am an individual practitioner and feel that this is an unfair charge.
2026幎4æ3æ¥
Office Ally ããã®åç
Kathy, we are sorry to hear that you have not had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
they need a patient payment system that actually works
Pretty easy system to use for submitting claims - but if you need to take patient payments, their Stripe solution is horrible. Called support - spoke with a rep who said she fields Stripe complaints several times a day, and is frustrated as she doesn't have a contact information for Stripe.
2026幎4æ8æ¥
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Office Ally ããã®åç
Michael, we are sorry to hear that you haven't had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in enhancing the features and functionality of our products, as well as improving our service offerings.
officeally
The website, program is quite user-friendly. We like the repairable claims application
2026幎3æ31æ¥
Office Ally ããã®åç
Richard, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Office Ally ããã®åç
Maryam, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Claims are processed quickly and effectively
Claims are processed very quickly and accurately. Mistakes are very rare. Tech staff are helpful, informed, and efficient when rare need to get help does arise. Only complaint- and this is minor - is that tech staff are not quickly available sometimes.
The monthly fee is significant, and relatively new, but worth it. I recommend Office Ally heartily to all my colleagues as an effective way to process insurance claims.
2026幎3æ30æ¥
Office Ally ããã®åç
Alan, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Easy to work with
2026幎3æ16æ¥
Office Ally ããã®åç
Nancy, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Office Ally is perfect for us
Office Ally is perfect for us and have enjoyed their services over the years.
The support team is very fantastic!
2026幎3æ2æ¥
Office Ally ããã®åç
Bim, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Not fast enough
Number 1, software does not update fast enough. If there is bad weather, I have to retype the entire note 3-4 times, before it's ready to sign off.
Number 2, I asked for a refund once when there system was down for 3 days and was rejected.
Number 3,passwords do not need updating every 4 weeks.
2026幎3æ6æ¥
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Office Ally ããã®åç
Dr. Smith, we are sorry to hear that you haven't had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in enhancing the features and functionality of our products, as well as improving our service offerings.
OA customer service reps are always soâŠ
OA customer service reps are always so helpful. Our claims are processed very quickly.
2026幎2æ10æ¥
Office Ally ããã®åç
Patty, thank you for the complimentary review and thank you for being a valued customer. We are glad that you have had a positive experience our product and support.
User-friendly
2026幎2æ26æ¥
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Office Ally ããã®åç
Monica, thank you for the review and thank you for being a valued customer.
Donât like double sign in process
2026幎2æ26æ¥
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Office Ally ããã®åç
Lynda, we are sorry to hear that you have not had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
Doesn't allow me log in until I takeâŠ
Doesn't allow me log in until I take this survey
2026幎2æ26æ¥
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Office Ally ããã®åç
Yamila, we sincerely apologize for the login disruption. A recently deployed optional review prompt did not display as expected and accidentally affected the login experience for some users. This issue has now been corrected.
We appreciate your feedback and regret the frustration this caused. If you continue to experience any issues, please contact us at https://cms.officeally.com/contact-support so we can assist you promptly.
Office Ally ããã®åç
Dana, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Office Ally ããã®åç
Jasbir, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
There is a pop up in my way when I tryâŠ
There is a pop up in my way when I try to log in
2026幎2æ26æ¥
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Office Ally ããã®åç
We sincerely apologize for the login disruption. A recently deployed optional review prompt did not display as expected and accidentally affected the login experience for some users. This issue has now been corrected.
We appreciate your feedback and regret the frustration this caused. If you continue to experience any issues, please contact us at https://cms.officeally.com/contact-support so we can assist you promptly.
Office Ally ããã®åç
Lauran, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Office Ally ããã®åç
Alexa, thank you for the review and thank you for being a valued customer.
SEARCHING FOR MORE
I LIKE THE FACT THAT YOU CAN SEARCH THE PATIENT FOR MULTIPLE INSURANCE COVERAGE.
WOULD LIKE TO BE ABLE TO LINK A SECONDARY COVERAGE TO HMO AND MORE LOCAL BCBS AND ANTHEM POLICIES.
2026幎1æ1æ¥
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Office Ally ããã®åç
Beth, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings.
I've used Office Ally for over 10âŠ
I've used Office Ally for over 10 years. Very satisfied.
2026幎2æ26æ¥
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Office Ally ããã®åç
Shawn, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
After using Office Ally and gettingâŠ
After using Office Ally and getting used to it and its features, it has been a great platform for my charting, and ordering medications.
2026幎2æ26æ¥
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Office Ally ããã®åç
Christine, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
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