Ogilvie Fleet レビュー 

24
TrustScore 5段階評価の4

4.2

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5つ星のうち5の評価

We have used Ogilvie for a number of years for our company car scheme and they have always been great. More recently I have been sourcing a new company vehicle and Alvin at Ogilvie has been great in a... もっと見る

5つ星のうち4の評価

Although there was a slight issue when ordering a car, once resolved, everything was smooth and the staff were very prompt at answering any questions I had. Emails answered within an hour or so & phon... もっと見る

企業が回答しました

5つ星のうち2の評価

Only seem to be good for getting hold of a vehicle, not for servicing a long standing fleet vehicle. We've had a company vehicle off the road now for 2 months due to the bad service and ver... もっと見る

企業が回答しました

5つ星のうち5の評価

My company have used Ogilvie Fleet for a number of years alongside other providers however Ogilvie have always stood out from the rest. When vehicles go wrong (which is sadly unavoidable) the maintena... もっと見る

企業が回答しました

4.2

ほぼ満足

TrustScore 5段階評価の4

24件のレビュー

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4.2

すべてのレビュー

(24)

過去12か月のレビュー数: 19

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5つ星のうち5の評価

Alvin Dyche was proactive, supportive and responsive

Alvin Dyche was particularly proactive, responsive, and helpful throughout the process of selecting my new company car.

He reached out to ensure I had received the relevant information and proactively offered his assistance. During our discussions, Alvin provided quotes and vehicle specifications very quickly, allowing me to compare options and refine my choice with confidence.

I also appreciated that he highlighted the potential increase in costs associated with PHEV vehicles following the planned tax changes in 2028. While this ultimately did not change my decision, it ensured that I was fully informed and reassured that I was making the right choice based on all the available information.

In addition, Alvin kept me updated on expected delivery lead times and was always quick to respond to any questions I had.

Alvin's responsiveness, professionalism, and clear communication made the entire experience straightforward and stress-free. His customer service was excellent, and I would be very happy to recommend him.

2026年8月4日
自発的なレビュー
5つ星のうち5の評価

We have used Ogilvie for a number of…

We have used Ogilvie for a number of years for our company car scheme and they have always been great. More recently I have been sourcing a new company vehicle and Alvin at Ogilvie has been great in advising me on my options and helping me chose a new car. Once I had chosen the vehicle Alvin processed things in a timely manor and has kept me updated throughout. I highly recommend this service.

2026年8月3日
自発的なレビュー
5つ星のうち5の評価

Exceptional Service, Client Support and User-Friendly Fleet Solutions

We transitioned to Ogilvie after working with a mixture of leasing companies for many years. Their proposal covered all the key benefits we were looking for, with a strong focus on client support and a highly functional online portal that enables us to easily manage our fleet programme and reporting.
Communication and response times are excellent, and we have a dedicated Account Manager who proactively monitors and reviews our account. They provide regular review meetings and promptly highlight any areas requiring attention.
The online ordering system is user‑friendly and supported by excellent guidance from the Ogilvie team throughout the entire process. They are always willing to share their expertise and knowledge—whether via telephone or Teams—which has been especially valuable while the vehicle market has remained unpredictable.
Our drivers are encouraged to use the ‘Happy Drivers’ app, which provides support for new orders, servicing, breakdowns, and more. I have personally used Driver Assistance during a breakdown away from the office, and the Ogilvie support team were both reassuring and efficient in resolving the situation.
The app continues to develop, now offering features such as mileage capture and vehicle appraisals. These tools support our internal reporting and help reduce costs by identifying necessary repairs before a contract ends.
We also use Ogilvie for our Daily Rental needs, giving us access to a wider hire network and additional cost savings.
Across account management, client support, and technology, Ogilvie consistently take the time to understand our needs and ensure our vehicle leasing requirements are met in an ever‑changing market. Based on my experience, I would have no hesitation in recommending them for your corporate vehicle leasing requirements.

2026年2月26日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Debbie,
What fantastic feedback! It is great to hear that you have been supported by both our wonderful people and technology such as the app. We will pass this on to our customer service and daily rental teams.
Ogilvie Fleet

5つ星のうち5の評価

Alvin Dyche made my experience choosing…

Alvin Dyche made my experience choosing my first company car so much easier and helped with any need I had. Couldn’t recommend enough.

2026年2月26日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Dean,
Thank you for your great feedback, we will pass this on to Alvin and the team.
Ogilvie Fleet

5つ星のうち5の評価

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Ogilvie Fleet

I can honestly say the experience with Ogilvie Fleet has been exceptional from start to finish. Every interaction has been handled with professionalism, courtesy, and genuine attentiveness. It’s clear that customer service isn’t just a department there – it’s embedded across all their internal teams. Communication is always prompt and clear, queries are dealt with efficiently, and nothing ever feels like too much trouble. The coordination between teams is seamless, which gives real confidence that you’re in capable hands. What stands out most is their commitment to putting the customer at the heart of everything they do. You feel listened to, valued, and supported throughout the entire process. A fabulous service delivered by truly dedicated people. Highly recommended!

2026年2月26日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi!
Thank you for taking the time to send such a wonderful review. It is fantastic to hear of the great service you have received.
We will pass your feedback on to our customer service teams.
Ogilvie Fleet

5つ星のうち5の評価

I have used the Ogilvie salary…

I have used the Ogilvie salary sacrifice scheme through my work and the car arrived last week. This is the first electric car we have had so I was a bit apprehensive but the support from the Ogilvie team has been superb.
They helped guide me through the process and understand how an EV works and im so happy we used the scheme. Having just one monthly payment has made life simple and it’s actually worked out a lot cheaper than buying or leasing separately.

2026年2月13日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Matt,
Thank you for your wonderful review - enjoy your new electric vehicle and happy driving!
Ogilvie Fleet

5つ星のうち5の評価

Customer Service at its best

The company I work for have used Ogilvie for years and this is the 2nd time I have ordered a car through them. Alvin Dyche, Driver Liaison Executive made me aware of the changes to BIK for PHEV before completing the order (which I am very grateful for), made the process very simple, and helped with my queries in a professional and friendly manner. The order has been passed onto the next stage so hoping the great customer service continues. Well done Alvin and thanks for all your help!!

2026年2月23日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Claire,
Thanks for your brilliant feedback! We are glad you had a great experience and will pass on your kind words to Alvin.
Ogilvie Fleet

5つ星のうち5の評価

Excellent Customer Service, very responsive

Our company is using Ogilvie, the customer service is superb. Jack emailed and when I spoke to him he took his time and was very responsive to my requirements, and also very knowledgeable. We were able to get this sorted in two days, even with some adjustments. I would certainly recommend the company, and highly praise Jack for his customer service skills.

2026年2月18日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Rob,
Thank your for sharing your feedback - that is fantastic to hear.
We will pass on your kind words to Jack.
Ogilvie Fleet

5つ星のうち5の評価

My company have used Ogilvie Fleet for…

My company have used Ogilvie Fleet for a number of years alongside other providers however Ogilvie have always stood out from the rest. When vehicles go wrong (which is sadly unavoidable) the maintenance staff are always on hand to help. Phone answered quickly and even had a manager picking up and dealing with an issue well out of normal working hours.

2026年2月18日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi, thanks for taking the time to leave us a review! Our maintenance team works hard to keep our vehicles and drivers on the road, so your feedback is appreciated.

5つ星のうち1の評価

Stuck with a car that has issues and…

Stuck with a car that has issues and now won't charge - being advised to termination contract early which will cost me a lot of money. Terrible support.

2026年2月17日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Samuel,
Thanks for your feedback. Sorry that you feel you have received service that is below the high standard set by Ogilvie Fleet.
Please could you send further details including your vehicle registration so that our teams can investigate further.
You can send this through to wecanhelp@ogilvie.co.uk
Best regards
Ogilvie Fleet

5つ星のうち5の評価

easy selection process

easy selection process, Ogilvie team were on hand to advise at all times, they helped secure the best car in my banding.

2026年2月11日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Katheen, Thank you for your feedback, we will pass this on to the team!
Ogilvie Fleet

5つ星のうち2の評価

If only their long term service was good...

Only seem to be good for getting hold of a vehicle, not for servicing a long standing fleet vehicle.

We've had a company vehicle off the road now for 2 months due to the bad service and very poor communication. Even at one stage recommended to "phone our supplier yourself" when trying to organise a tail lift repair, in which already had tried that with no answer to the phone.



This isn't a one off either. Very regular with booking repairs, we are given timeframes of weeks to wait, in which still having to pay for the duration.



Hiring through Ogilvie has cost us so much time and money with the lack of service provided on long term leasing. Would be giving a 1 star, but occasionally can get hold of a 3.5t vehicle with tail-lift... the only slight positive experience we have currently.

2026年2月4日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Ashley,
Thanks for your feedback. Sorry that you feel you have received service that is below the high standard set by Ogilvie Fleet.
Please could you send further details including your vehicle registration so that our teams can investigate further.
You can send this through to wecanhelp@ogilvie.co.uk
Best regards
Ogilvie Fleet

5つ星のうち5の評価

This was the first time I’ve ordered a…



This was the first time I’ve ordered a company car and I was nervous about picking an electric car for the first time - the whole team in Sheffield really helped me out in picking and ordering a car and kept me up to date until I got the car. I wish it was always this easy!

2026年1月29日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Ellie,
Thank you for taking the time to respond, we will pass this great feedback onto our team in Sheffield.
Happy driving!

5つ星のうち5の評価

A1 for customer service

A1 for customer service. From start to finish the process of leasing a vehicle is seamless. The information and support available on the website and through the Happy Drivers app is extensive and second to none in my experience.

2026年1月29日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Andrew,
Thanks for taking the time to leave us a great review. We are glad you are enjoying your vehicle and using the Happy Drivers app.
Ogilvie Fleet

5つ星のうち5の評価

Excellent Service

I have recently come into the "Fleet Management" world, which has been a bit of a minefield. Ogilvie are one Fleet provider that our company uses but has been, by far, the most helpful and accommodating.
Our accounts manager and the whole entire team, have made the transition into this world seamless and easy for me.
We use other Fleet Companies but i have not had the same experiences.
Ogilvie has come across as a trustworthy and caring company whom i trust with our fleet and will continue to use for many years to come.

2026年1月28日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Christine,
Thank you for your 5 star review and kind words. We are glad to hear that our Ogilvie colleagues have helped make your transition a smooth one - we will pass this on to our teams.
Happy driving!
Ogilvie Fleet

5つ星のうち4の評価

Good Customer Service, Prompt Replies

Although there was a slight issue when ordering a car, once resolved, everything was smooth and the staff were very prompt at answering any questions I had. Emails answered within an hour or so & phone calls answered instantly. With the online platform being simple to use and self explanatory, Ogilvie is a company I'd recommend!

2025年1月15日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Lewis,
Thank you for your feedback and recommendation, we will pass this on to our brilliant teams.
Ogilvie Fleet

5つ星のうち5の評価

We made the switch to Ogilvie in 2024…

We made the switch to Ogilvie in 2024 for our company car fleet provision. The service and support received have been excellent. The team are knowledgeable and very approachable and have made the whole process pain free. Drivers are kept informed about their orders and expected delivery dates. Costs are competitive within the sector. The website is a little slow but is easy to navigate. I would recommend Ogilvie to anyone looking for a car fleet provider.

2026年1月14日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Dawn,
Thank you for your feedback - glad that our Ogilvie colleagues have bene able to help you!
Ogilvie Fleet

5つ星のうち4の評価

Good provider

Ogilivie communicate well, have good resources to deal with operational topics and issues and deliver what they promise. We have used them for several years. Website is frustratingly slow though.

2026年1月14日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Roy,
Thank you for review. We are working with our third party provider on improving the speed of our web portal and will will pass this feedback on to them.
Ogilvie Fleet

5つ星のうち5の評価

Highly recommend

This is my second vehicle I have leased through Ogilvie and I can’t recommend enough.
I love my electric mini, it’s also great value and the customer service I have reviewed has been great.
The Happy Drivers app is great as you could track your order too.

2025年11月18日
自発的なレビュー
5つ星のうち5の評価

Fantastic way to drive an electric car…

Fantastic way to drive an electric car with an all inclusive package.
I used their salary sacrifice scheme via my work to get a second car for my wife. The monthly price including everything is less than I could get directly from VW for just the vehicle!
Service was great, they kept me in the loop about delivery dates and I have used their app to book its first service.

2025年5月30日
自発的なレビュー
Ogilvie Fleet ロゴ

Ogilvie Fleet からの回答

Hi Mark,
Thank you for your 5 star review and feedback. Happy Driving!
Ogilvie Fleet

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