OGN Dental Studio レビュー 61

OGN Dental Studio からの回答

2025年10月4日

Thank you very much for your kind words and trust! We’re so pleased to hear that you felt well cared for and happy with your treatment experience. Our entire team truly values your appreciation, it means a lot to us.
Wishing you continued confidence and joy with your new smile!

OGN Dental Studio からの回答

2025年10月4日 に更新

Thank you so much for sharing your lovely words! We’re truly happy to know that your experience at OGN has been life-changing and that you felt supported throughout your journey.
It was a pleasure having you with us, Daniel and the entire team send their best regards. We can’t wait to welcome you back soon!

OGN Dental Studio からの回答

2025年10月4日 に更新

Thank you so much for your kind words and trust! We’re so proud of how bravely you handled everything, especially traveling alone at such a young age. Our team always aims to make every patient feel comfortable and cared for, we’re happy to know you felt that way.
We look forward to welcoming you back for your second visit soon!

OGN Dental Studio からの回答

2025年10月1日

Thank you so much for sharing your experience with us! We are delighted to hear that you are pleased with your new smile and receiving such positive comments. It means a lot to know that you found both our clinic and partner hotel to be modern, comfortable, and welcoming.
We look forward to seeing you again for your regular check-ups and to welcoming you back to our clinic. Your kind words are truly appreciated thank you for recommending us!

OGN Dental Studio からの回答

2025年10月1日

Thank you so much for your wonderful feedback Roy, we will miss you!

OGN Dental Studio からの回答

2025年10月1日

Thank you for your wonderful feedback!

OGN Dental Studio からの回答

2025年10月1日

Köszönjük szépen a kedves szavait! Nagyon örülünk, hogy elégedett volt a kezeléssel és a csapatunk munkájával. Mindig igyekszünk a legjobb ellátást és támogatást nyújtani pácienseinknek. Várjuk vissza szeretettel a jövőben is!

OGN Dental Studio からの回答

2025年10月1日 に更新

Beste gasten,
Hartelijk dank voor uw waardevolle feedback over OGN Dental Clinic. Het doet ons veel plezier te vernemen dat u tijdens uw eerste bezoek tevreden was over onze luchthavenservice, de moderne en hygiënische omgeving van onze kliniek en de toewijding van ons team. ✨
Wij zijn trots dat u tevreden bent met het eerste deel van uw All-on-6 behandeling. Over enkele maanden verwelkomen wij u graag opnieuw voor het tweede deel van de behandeling en kijken wij ernaar uit samen het eindresultaat te zien. 🦷💙

Met vriendelijke groet,
Het team van OGN Dental Clinic 🌊

OGN Dental Studio からの回答

2025年10月15日

When we received this review, we were very surprised, as it did not reflect the type of feedback we normally receive from our patients. We even had to take some time to identify who it referred to, and after looking into it, we realized it was written by our patient. (We can not share name due to Trustpilot guidelines)

We are truly saddened to read how you feel about your experience. Please know that at our clinic, every patient’s well-being is deeply important to us, and we never take it lightly when someone expresses distress or disappointment. Dental treatment can be life-changing, and we understand how emotional and challenging it can feel when expectations are not met.

When you raised concerns after your treatment, we immediately assured you that if there were any problems, we would be ready to bring you back and correct anything that was our responsibility. We asked you to provide a 3D scan so we could properly evaluate your case, but despite several reminders, this was never received. Without such essential information, it is not possible to determine whether the issues you describe are related to our treatment or other factors.

As part of our aftercare service, we also offered to arrange an assessment with our partner surgeon in the UK so you would not have to travel back immediately. This would have allowed us to fully understand your situation and provide the right support. Unfortunately, you declined this opportunity.

Regarding the numbness you mentioned, we would like to clarify that your implants were not placed near the main facial nerve. In some patients, temporary numbness or tingling can occur after implant surgery due to swelling or the body’s natural healing process. This usually improves over time and, in most cases, resolves completely. Permanent numbness from dental implants is extremely rare, and whenever unusual symptoms occur, we recommend a scan and follow-up assessment to ensure proper care.

For transparency, the treatment you received at our clinic amounted to approximately £2,700. Later, you requested £12,000 as compensation to continue treatment in the UK, which does not reflect the treatment provided or costs incurred at our clinic. You also stated that you would post a damaging review if this request was not met, and we have records of these communications. Even so, we remain open to reviewing a 3D scan and providing any necessary support or corrections to issues that are genuinely our responsibility.

Finally, it is important for readers to know that dental implants can fail for reasons not directly related to surgical error, including:

- Smoking or poor oral hygiene
- Pre-existing gum or bone conditions
- Uncontrolled medical issues (e.g., diabetes)
- Excessive bite forces (clenching/grinding)
- Not following post-operative instructions
- Natural differences in individual healing

We remain fully committed to supporting you and addressing any issue that may be linked to our treatment. All we continue to ask, as from the beginning, is that you share the requested 3D scan so we can properly assess the situation.

Dental treatment is both life-changing and sometimes challenging. Please be reassured that we always stand by our work and are prepared to take responsibility if something has not gone as planned.

Sincerely,

OGN Dental Studio からの回答

2025年10月1日 に更新

Beste patiënt,
Hartelijk dank voor uw waardevolle reactie. Het doet ons veel plezier te horen dat u zich bij ons op uw gemak en in goede handen voelde en tevreden bent over uw All-on-6 behandeling. 🦷

Met vriendelijke groet,
Het team van OGN Dental Clinic

OGN Dental Studio からの回答

2025年9月15日

Thank you so much for your kind words and trust! 💙 We are truly happy to be part of your smile journey and it means a lot to know you felt comfortable and cared for throughout the process. We look forward to welcoming you again in January! Until then, keep smiling ✨🦷

OGN Dental Studio からの回答

2025年9月15日

Vielen Dank für Ihr schönes Feedback! 💙 Wir freuen uns sehr, dass Sie sich bei uns gut aufgehoben fühlen und unser Team Ihnen mit Freundlichkeit begegnen konnte. Ihr Lächeln ist bei uns in besten Händen. ✨🦷

OGN Dental Studio からの回答

2025年9月1日

Dear Felix-Roberto,
Thank you so much for sharing your wonderful experience with us ✨
We are delighted to hear that you felt comfortable and well taken care of during your first visit. Our team is truly committed to providing both professionalism and warmth to every patient.
Your kind recommendation means a lot to us. We look forward to welcoming you again and continuing your smile journey at OGN Dental Studio 🌸
With gratitude,
OGN Dental Studio Team

OGN Dental Studio からの回答

2025年10月1日 に更新

Уважаемый пациент,
Спасибо большое за ваш отзыв и доверие к нашей клинике. Нам очень приятно, что вы довольны результатом лечения и обслуживанием.

С уважением,
Команда OGN Dental Clinic

OGN Dental Studio からの回答

2025年7月25日

Dear Keri,
Thank you so much for your kind words and trust in our team! We are truly happy to hear that your healing process has gone smoothly and that you felt well cared for throughout your journey with us. Your smile means a lot — and so does your recommendation.
We’re looking forward to welcoming you back very soon for the final step of your treatment!

Warm regards,
OGN Dental Clinic Team

OGN Dental Studio からの回答

2025年7月21日

Dear John Monahan,

Thank you so much for your kind words! 😊
We’re delighted to hear that you felt comfortable and well cared for from the very beginning.
Your satisfaction means the world to us, and we’re thrilled that you’re happy with your results!

Kind regards,
OGN Dental Studio Team

OGN Dental Studio からの回答

2025年7月21日

Dear James Thompson,

Thank you for your wonderful feedback! 😊
We’re so glad to hear you're happy with your implants and overall experience.
It was a pleasure to have you with us — your recommendation means a lot!

Kind regards,
OGN Dental Studio Team

OGN Dental Studio からの回答

2025年7月21日

Dear Frank Doherty,

Thank you for your thoughtful feedback! 😊
We’re truly happy to know that you had such a positive experience with our team.
Your recommendation means a lot to us!

Kind regards,
OGN Dental Studio Team

OGN Dental Studio からの回答

2025年7月21日

Dear Shannel,

Thank you so much for your wonderful and thoughtful review! 😊
We’re truly happy that you love your new zirconium crowns and felt comfortable throughout the process.
It means a lot to us that you overcame your fears and chose OGN — your new smile looks amazing, and the compliments are well deserved!

Kind regards,
OGN Dental Studio Team

OGN Dental Studio からの回答

2025年7月21日

Dear Natali,

Thank you for your lovely words! 😊
We're so happy you and your mum had a great experience with us.
A perfect smile, no pain, and a sea view — that's exactly what we aim for!

Kind regards,
OGN Dental Studio Team