Oil Perfumery レビュー 

Order has not arrived in over two weeks, tracking is not updating, and no one from customer service is responding to my inquiries. Appalling customer service as this was meant to be a Father’s Day gift and I ordered well before. Would not recommend unless you want to wait a month to get your delivery

I am deeply dissatisfied with my recent purchase of three bottles of perfume oil from your online store. The experience has been nothing short of a complete disaster, leaving me with a foul-smelling, rancid product that resembles nothing more than old Wesson cooking oil forgotten in a cabinet for 20 years in the heat with a loose cap.

Out of the three bottles I ordered, Oil Perfumery Impression of Le Labo - Ambrette 9 - 10 ml, Oil Perfumery Impression of Ermenegildo Zegna - Indonesian Oud - 10 ml, and Oil Perfumery Impression of Le Labo - Santal 33 - 10 ml, the last one, Le Labo - Santal 33, turned out to be an absolute nightmare. As soon as I opened the bottle, an overwhelming and repulsive stench filled the air, leaving me shocked and disgusted. The scent emanating from the perfume oil was undeniably rancid, old, and completely unusable. It is inconceivable how a company could sell such an unstable, offensive, and low-quality product. The fact that this one bottle alone is completely unusable puts the true cost of the product into perspective. If I end up with only two usable bottles, I am effectively paying 29.05 per bottle instead of the originally priced 16.81 and 20.65.

This is an unjustifiable rip-off and a gross violation of customer trust. I expected quality and integrity from your company, and I have been severely let down.

Furthermore, the situation is further exacerbated by the fact that I am expected to bear the cost of returning this spoiled and old item. It is completely unacceptable to require customers to pay for return postage on a clearly defective and unfit product. I refuse to shoulder the financial burden for your lack of quality control. As a responsible seller, it is your duty to rectify this issue promptly and provide a prepaid return label to remedy your mistake.

Despite having already contacted the seller about this matter, I have received no response. This level of disregard for customer concerns is highly disappointing. Your negligence and lack of consideration for customer satisfaction are astonishing, and this overall experience has left me deeply dissatisfied.

Sincerely,
Annoyed

Hoping this wakes them up. Yet another where is my package review… they clearly have chosen the cheapest method of delivery for me It’s now been two weeks and the package is just hanging out in Georgia. Why?

Never received my order. I've tried contacting Oil Perfumery via email on two separate occasions and I get no reply. I placed my order May 5th and it's May 20th.

I placed my order April 24th. My latest update was May 1st: My package departed their 3rd party shipping partner’s facility. It is now May 20th. USPS hasn’t even gotten my package yet. When they do, it will take several more days to arrive, because Oil Perfumery chose the slowest parcel type: parcel select.

I recommend you order from companies with better shipping: Dossier or ALT fragrances. NOT OAKCHA, they’re ran by the same company as Oil Perfumery, and also have terrible order processing issues. They also have some oil perfume dupe companies on Amazon. I’ve ordered from CA Perfumes Store, they have sprays and rollers! Product was good, and I got it quick. Similar price, if not cheaper, than Oil Perfumery as well.

UPDATE June 2023: STILL waiting for delivery even though your courier picked it up 3 days ago! What is the problem!?
Yet another order placed and sitting somewhere with yet ANOTHER new shipping company. Every time I order from you guys, it's delivered by a different shipping company!
Love the products, but it's not worth it due to HORRIBLE logistics. Many other options like Zoha and Perfume Parlor who actually answer customer email inquiries. I NEVER receive a response from these guys when there's a problem with my order. Bad customer service.

EDIT: my parcel was finally processed by their delivery service and delivered this afternoon. However, 9 days for delivery between Mississauga and Ajax is still a long time these days. Product is awesome, but PLEASE Oil Perfumery, answer your customer email. You'd save everyone a whole lot of stress.

I purchased two bottles over a week ago and paid for quicker shipping and my items are still in NY. They’ve been in NY and not moving at all. They haven’t arrived and was supposed to be here last week! Yet it’s not even being shipped to my address yet. Don’t buy and wait a lifetime to get these oils!

Shipping must be by a carrier pigeon. My order was shipped on Monday the 17th and it has only moved one town (same state). At that rate I should get my order hopefully by my birthday in August. So much for 4-7 business days as stated on the site....

UPDATE:
This place is a joke the email that is listed to contact them isn't even a valid email address? They say on the site you can use it to contact them but it doesn't even work...What a joke and these people should be ashamed of themselves. Next step is to file a complaint with the BBB..

Sure, shipping was slow but I actually received my products. Purchased four oils of scents that I am familiar with. Have tried three so far. None of them smell like what they are replicating. The actual perfume wore off within minutes, the 'dry down' is incredibly flat, a scent still lingered when I woke up in the morning but the only way I can describe that is industrial alcohol that didn't come off in the shower, and one of the three smelled like expired oil the moment I put it on. I don't understand how this company is getting any positive reviews. Their return policy states product must be unused, and if you return it they will let you know if they accept it, with no mention of returning the product if they don't accept it (so they keep the product and your money). Will never purchase from them again.

I have ordered from OilPerfumery on multiple occasions. All of the fragrances I have received have been good to excellent dupes. They fumbled the top/mid notes of Jazz Club, which significantly alters the overall effect of the scent - and they removed my review explaining this..which is bizarre. I was also disappointed in their Aventus, and Versace Eros Pour Femme, which smells like being cropdusted by a bottle of Lysol and then nothing at all. Aside from those misses, I have about 10 scents from them that I am very happy with.

Their biggest faults are their glacial shipping times, buggy website, and apparent lack of honesty when it comes to customer reviews. I will also add because if it happened to me it could happen to anyone else - I received a rollerball of their impression of Gypsy Water that had an insect inside of it. It was clearly inside of the bottle when the oil was poured in, and that raises some..concerns. I contacted their support via email and received a quick response that offered me a new bottle, no questions asked. I am understanding of outlying incidents like an insect in a bottle but it is slightly concerning that something like that went unnoticed and that they didn't try to make up for it more...aggressively?

Overall I am happy with their products. Just wish I didn't have to wait over a month for deliveries and that they had better customer service/transparency.

After 5 not answered emails to the company inquiring about a certain scent I think their customer service sucks. With no response I decided to order anyways to try something different after reading these reviews. They immediately took the cc payment with no confirmation email or details regarding shipping …. Payment made ….no clue weather or not I’ll receive my purchase Up your game !

i bought 5 oils 4 were spot on replicas ..... im a satiisfied customer ....however i was very disapointed in tom ford oud wood ....i have original sprayed that on one hand , oil on other and it was a big miss ,,,, green irish tweed ,tobacco vanille ,aventus and baccarat rouge 540 were all exact and great

I absolutely love Oil Perfumery! I purchased Bitter Peach and the smell is amazing. The smell lasts long and is very alluring. It is incredible how intense the smell of Oil Perfumery's oils are. I highly recommend their products, your nose will thank me.

Loved the product from Oil Perfumery!! Got Tom Ford's, Tobacco Vanille and got a sample of the "real" Tom Ford, and could not tell the difference. Well one difference, Oil Perfumery's scent seemed to be stronger and lasted longer. I have already placed an order for two more colognes and am anxiously awaiting their arrival.. Thank You Oil Perfumery, you're the bestest!!🙃

I found out about Oil Perfumery by chance from a stranger. The quality of their products is top notch and the prices are affordable. My two favorite perfumes are from Oil Perfumery; Parfums de Marly - Delina and Jo Malone - English Pear and Freesia. They both smell amazing and I wear them all the time.

Glad I didn't read the bad reviews before placing my order. Yes, shipping is slow (12 days from order date to USPS delivery notification). However, USPS mis-delivered my order. OilPerfumery replied to my email a day or so later and suggested I wait a day or two to see if it showed up. Once USPS completed their investigation, I emailed OilPerfumery asking what to do once I get the USPS credit letter. I guess USPS reached out to OilPerfumery directly. Their response email indicated a replacement order had already been processed. I got the replacement order today (13 days) and it smells wonderful. Great sillage and longevity for the price and I got it on sale. 4 stars due to the slow shipping, but they handled my issue promptly (USPS's fault).

The quality of the 2 bottles I bought were top notch. I loved 1 and decided the 2nd scent wasn’t for me so I requested an exchange and they were more than helpful! They were quick to respond and worked with me on the process and details of the exchange. I’m definitely committed to them long term. You won’t doubt the quality or customer service. I’ve even received compliments on the scent that I kept. Definitely a company I will keep coming back to! Best of all, I love supporting a small business over a big corporation!

I had a great experience! My friend had mentioned this new roll-on perfume and when I smelled it, I knew I had to try it for myself! Since I’ve bought it, I’ve had several compliments on the scent. It lasts all day. Even my running partner mentioned that she could smell it on an early morning run which was leftover from the previous day. I will most definitely be buying more! Also love the accessibility of the roll-on…I can throw it in a purse, my car, etc!

I have been an avid perfume fan for most of my life . Ever since I was a child, I would frequent department stores just to try on the latest scents At one point even attempted to concoct my own fragrances. Unfortunately, I could not afford to purchase the perfumes I loved because most of them were very expensive and above my budget. Then I discovered a new company called OIL PERFUMERY online, a company that is able to replicate high quality exquisite scents at an affordable price. I always loved Jo Malone scents but never got them due to their high cost. Then I found out that OIL PERFUMERY carried their version of many of these perfumes , and that they are very high quality, long lasting and very affordable I have ordered some of my favorites, including lime basil and mandarin, bluebell, red currant and oak, sage and sea salt. They are all wonderfully fragrant and fresh and also very easy to carry and to apply. I have purchased some as gifts, and my friends love them too and ask where I got them. Thank you OUL PERFUMERY for giving us such outstanding products

It was easy to use the website to find what I wanted. Once I ordered, shipping was quick! And the fragrance was out of this world!!! I get compliments all day long. The fragrance doesn’t lose it strength throughout the day! I love the fragrance it is spot on!! Proud of my purchase! I have purchased many more.. I am addicted!!!