It’s always a pleasure to shop in Oka Knutsford. It’s such a beautiful shop and everywhere is so immaculate and well presented. On this occasion we were looking for ornaments and Amanda was there... もっと見る
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The teams came well wrapped (so protected) and true to their description I feel more discount could have been offered as I ordered quiet a few things but only got the offer at the time
Such a wonderful store filled with beautiful things for the home. Louise was especially helpful in arranging for us to take furniture the same day! She was also instrumental in finding the best items... もっと見る
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The customer service received from the staff was helpful and friendly. The quality of the product however, is a little disappointing as the stitching is rather shoddy in parts…
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企業情報
当該企業による記述
In the historic town of Knutsford, what was once the Conservative Club is now the impressive home to our beautiful OKA store. Not far from Tatton Park Gardens and Lyme Park – used in the filming of BBC literary dramas – the striking red-brick building provides a stunning backdrop for two floors of our furniture and accessories. High ceilings and traditional mouldings showcase our designs in the best possible setting with the pieces being displayed in seasonal room sets by our talented visual team.
連絡先
Conservative Building, Manchester Road, WA16 0LT, Knutsford, 英国
- +44 1565 220020
4.8
優良
381件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
THE SALES ASSISTANT WHOES NAME IS…
THE SALES ASSISTANT WHOES NAME IS AMANDA AT THE KNUTSFORD SHOP WAS VERY,VERY, HELPFUL TO ME REGARDING A PURCHASE WHICH I HAD DIFFICULTY ORDERING ON LINE DUE TO MY AGE. THANKS TO HER AGAIN
2026年9月15日
OKA - Knutsford からの回答
Dear Iris
We are so pleased to hear that Amanda provided such helpful service, it's wonderful to know that she could assist you with your purchase. We truly appreciate your kind words and hope to welcome you back again soon.
Warm regards
OKA
Beautiful piece of furniture
The item is extremely showy and it is a beautiful piece of furniture.
2026年9月12日
OKA - Knutsford からの回答
Dear John
We're so pleased to hear how much you love your new item and that it's such a beautiful and striking piece for your home. Thank you for sharing your kind feedback.
Warm regards
OKA
Inspirational
Beautiful store creating an inspirational shopping experience. We were left to browse at our leisure and didn't feel rushed, but when we needed advice, Louise was great and was really helpful. Will definitely be going back.
2026年9月17日
自発的なレビュー
OKA - Knutsford からの回答
Dear Gina
Thank you for your wonderful feedback. We're delighted to hear that you enjoyed your shopping experience at our Knutsford store, and felt comfortable browsing at your leisure. It's lovely to know that Louise provided great and helpful advice when you needed it. We look forward to welcoming you back again soon.
Kind regards
OKA
Davina was so helpful
Davina was so helpful. She organised for some cushions to be posted out to me that I had been trying to locate as my local store was out of stock. Everything was easy and smooth and the cushions are lovely. Highly recommend knutsford store for such friendly helpful staff
2026年9月16日
自発的なレビュー
OKA - Knutsford からの回答
Dear Catherine
We're so pleased to hear you had such a positive experience at our Knutsford store. It's wonderful to know that Davina was able to assist you in locating the cushions and made the process so easy and smooth. We'll be sure to pass on your kind comments.
We are thrilled that you are enjoying your new cushions and we hope that you will visit us again soon.
Warm regards
OKA
OKA - Knutsford からの回答
Dear Elizabeth
Thank you for your kind feedback. We're so pleased to hear about your positive experience in our Knutsford store and we'll be sure to pass your comments on to the team. We hope to welcome you back again soon.
Warm regards
OKA
Inspirational room settings!
Extremely helpful and friendly staff. Wonderful store layout. Room settings and separate areas for lamps etc. Easy parking too!
2026年9月8日
OKA - Knutsford からの回答
Dear Sue
Thank you for your wonderful feedback! We're so pleased to hear you enjoyed your visit to our Knutsford store and found our team helpful and friendly. We're also glad you appreciated our store layout and easy parking.
We hope that you are happy with your purchase and we look forward to welcoming you back soon.
Kind regards
OKA
No Al just personal service
Mistake by couriers but Davina from Knutsford quickly sorted it. Pleased with lamps too. Personal service without the dreaded AI
2026年9月1日
OKA - Knutsford からの回答
Dear Jennifer
We're happy to hear that Davina could quickly resolve the courier issue and that you're pleased with your lamps. We appreciate your feedback!
Kind regards
OKA
Excellent service from start to finish
Excellent service from start to finish
Packaging was 5* Delivery was very quick.
Excellent value for money as we bought at sale price 😊
2026年8月29日
OKA - Knutsford からの回答
Dear Nikki,
Thank you for your lovely feedback. We’re delighted everything went so smoothly with your order and that you were pleased with the value.
We really appreciate you taking the time to share your review and hope you enjoy your new OKA pieces.
Kind regards,
OKA
Knutsford store never fails to impress…
Knutsford store never fails to impress . Everyone is friendly, knowledgeable and extremely helpful.
2026年9月1日
OKA - Knutsford からの回答
Dear Julia,
Thank you for your wonderful feedback and continued support. We’re delighted to know our Knutsford team continue to make such a positive impression.
Your kind words will mean a great deal to everyone in store, and we look forward to welcoming you back again soon.
Kind regards,
OKA
The staff are extremely helpful and…
The staff are extremely helpful and friendly. They remember you and ask about your previous purchase And some in particular are an asset to the company. Making your experience like visiting friends. Which develops trust in your product. The showroom is a pleasure and the smiling staff complement it.
2026年9月1日
OKA - Knutsford からの回答
Dear Betsy,
Thank you for such lovely feedback. We’re delighted to know our Knutsford team have made your visits feel so personal and welcoming.
Your kind words will mean a great deal to everyone in store, and we look forward to welcoming you back again soon.
Kind regards,
OKA
OKA - Knutsford からの回答
Dear Joan,
Thank you for your lovely feedback. We’re delighted Ellie was able to look after you so well during your visit to our Knutsford store.
We’ll be sure to pass your kind words on to her and the team, and we hope to welcome you back again soon.
Kind regards,
OKA
Steph was brilliant in assisting us…
Steph was brilliant in assisting us with our new dining table and chairs purchase.
2026年9月5日
自発的なレビュー
OKA - Knutsford からの回答
Dear Alex,
Thank you for your lovely feedback. We’re delighted Steph was able to help you with your new dining table and chairs.
We’ll be sure to pass your kind words on to her and the Knutsford team, and we hope you enjoy your new pieces for many years to come.
Kind regards,
OKA
Excellent support, wonderfull collection
Louise, the interieur sales assistent helped us find the right colors for our house.
She was patiënt, enthusiastic and verry friendly.
Choosing from the large collection is not easy.
We bouth wonderfull pleated lampshades, cushions, accessoiries and console tables.
I live in the Netherlands and have been following Oka for a while.
Becauce we were on vacation in Engeland, i had the oppertunity to visit Oka.
Thank you Oka…. You make my home even more beautifull
2026年8月21日
自発的なレビュー
OKA - Knutsford からの回答
Dear Desiree,
Thank you for such wonderful feedback. We’re delighted Louise was able to help guide your choices and bring your ideas together for your home.
It’s lovely to know your visit to our Knutsford store was so worthwhile, especially after following OKA from the Netherlands. We’ll be sure to share your kind words with Louise and the team.
Kind regards,
OKA
OKA - Knutsford からの回答
Dear Bob,
Thank you for your kind feedback. We’re pleased the Knutsford team made such a positive impression during your visit.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
I needed to order 8 dining chairs and…
I needed to order 8 dining chairs and wasn’t sure which colour would look the best. Devina helped me with my choices and the ordering . Each time I had a query she was helpful and went above and beyond to make my experience at Oka as good as it could be.
Thank you Devina
2026年9月3日
自発的なレビュー
OKA - Knutsford からの回答
Dear Miranda,
Thank you for your lovely feedback. We’re delighted Devina was able to guide you through your choices and make the ordering process so straightforward.
Your kind words will mean a great deal to her and the Knutsford team, and we’ll be sure to pass them on.
Kind regards,
OKA
Great service
Store assistant Steph was extremely helpful and went above and beyond in terms of customer service. She made our shopping experience a pleasure and even carried our purchases out to the car. The Knutsford store is most attractive with a very tempting array of furniture and accessories. I would certainly recommend a visit.
2026年8月27日
OKA - Knutsford からの回答
Dear Dorothy
We're so pleased to hear you had such a positive experience at our Knutsford store and that Steph provided such helpful service, going above and beyond. It's wonderful to know you enjoyed the attractive display of furniture and accessories. We truly appreciate your kind words and recommendation.
Best wishes
OKA
Very helpful staff and knowledgeable
Very helpful staff and knowledgeable
I was served by a lady called Louise in Knutsford and she was brilliant
Excellent service
Exceptional quality goods and amazing choice
2026年8月26日
OKA - Knutsford からの回答
Dear Isobel
Thank you for your wonderful review. We are so pleased to hear that you enjoyed your recent visit to our Knutsford store and Louise provided such helpful and dedicated service, ensuring a great experience. We truly appreciate your kind words and look forward to welcoming you back again soon.
Best wishes
OKA
Beautiful store
Friendly, knowledgeable staff. A pleasure to deal with.
Delivery was within 2 days.
Excellent service
2026年8月26日
OKA - Knutsford からの回答
Dear Debra
We are so pleased to hear that you had such a positive experience with us. It's wonderful to know that our team was friendly and knowledgeable, and that your delivery was prompt. Thank you for your kind feedback!
Warm regards
OKA
Incredibly helpful team and beautiful…
Incredibly helpful team and beautiful products. Louise in particular really went above and beyond.
2026年8月27日
自発的なレビュー
OKA - Knutsford からの回答
Dear Clare
Thank you for your kind words.
We're happy to hear that the team in Knutsford provided such wonderful assistance during your recent visit. We appreciate you taking the time to acknowledge Louise's exceptional service and we hope that you are happy with your purchase.
We truly appreciate your feedback, and we hope to welcome you back soon.
Warm regards
OKA
Steph was absolutely lovely and went…
Steph was absolutely lovely and went above and beyond with service. Her manager was also very helpful. Would definitely recommend going into store for the experience and expert advice
2026年8月27日
自発的なレビュー
OKA - Knutsford からの回答
Dear Rachel
Thank you for your wonderful review. We are so pleased to hear that you enjoyed your recent visit to our Knutsford store and our team provided such helpful and dedicated service, going above and beyond to ensure a great experience. We truly appreciate your recommendation and look forward to welcoming you back again soon.
Best wishes
OKA
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