It’s always a pleasure to shop in Oka Knutsford. It’s such a beautiful shop and everywhere is so immaculate and well presented. On this occasion we were looking for ornaments and Amanda was there... もっと見る
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The teams came well wrapped (so protected) and true to their description I feel more discount could have been offered as I ordered quiet a few things but only got the offer at the time
Such a wonderful store filled with beautiful things for the home. Louise was especially helpful in arranging for us to take furniture the same day! She was also instrumental in finding the best items... もっと見る
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The customer service received from the staff was helpful and friendly. The quality of the product however, is a little disappointing as the stitching is rather shoddy in parts…
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企業情報
当該企業による記述
In the historic town of Knutsford, what was once the Conservative Club is now the impressive home to our beautiful OKA store. Not far from Tatton Park Gardens and Lyme Park – used in the filming of BBC literary dramas – the striking red-brick building provides a stunning backdrop for two floors of our furniture and accessories. High ceilings and traditional mouldings showcase our designs in the best possible setting with the pieces being displayed in seasonal room sets by our talented visual team.
連絡先
Conservative Building, Manchester Road, WA16 0LT, Knutsford, 英国
- +44 1565 220020
4.8
優良
381件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service (as usual)
I ordered some items in the sale which needed picking up from the Knutsford shop.
Great service from Amanda as usual who also located me an item I had missed .
Always a nice experience visiting the Knutsford shop.
2026年4月11日
OKA - Knutsford からの回答
Dear Customer,
Thank you for your kind feedback. We’re so pleased to hear about your experience in our Knutsford store, and we’ll be sure to pass your comments on to Amanda and the team.
It’s always lovely to hear from returning customers, and we look forward to welcoming you back again soon.
Kind regards,
OKA
OKA - Knutsford からの回答
Dear Penelope,
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
We were buying lamps for the bedroom
We were buying lamps for the bedroom. Ellie was our sales representative and she went over and above searching for two lamps that were identical and we were happy with.
2026年4月1日
自発的なレビュー
OKA - Knutsford からの回答
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Ellie and the team.
We hope your new lamps look perfect in your bedroom and look forward to welcoming you back again soon.
Kind regards,
OKA
Exceptional Service
A delightful young lady Ellie served me today. She was very helpful finding all the products I wanted. She took care unwrapping and checking every item for me and I didn’t feel under pressure to rush. She specifically checked an item that was reduced so I received the discount and final helped me to carry all my bags to the car. What super customer service often hard to find these days. Thank you Ellie. J Carr
2026年4月10日
自発的なレビュー
OKA - Knutsford からの回答
Dear Jacqui,
Thank you so much for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Ellie and the team.
It’s wonderful to know you felt so well looked after, and we hope to welcome you back again soon.
Kind regards,
OKA
OKA is an amazing place for unique and…
OKA is an amazing place for unique and high quality homeware. I left with several items after having taken expert advise from Louise. Have to say, service was second to none and I am delighted with my purchases ! Highly recommend.
2026年4月3日
OKA - Knutsford からの回答
Dear Deb,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Louise and the team.
It’s wonderful to know you’re so pleased with your purchases, and we hope to welcome you back again soon.
Kind regards,
OKA
OKA - Knutsford からの回答
Dear Celia
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your visit to our Knutsford store and received such friendly and helpful service.
We thank you for choosing OKA and look forward to welcoming you again soon.
Kind regards,
OKA
Louise was very helpful and friendly
Louise was very helpful and friendly. Added things to our wish list when they were not available and assisted with ordering and updating our details for delivery.
2026年4月4日
自発的なレビュー
OKA - Knutsford からの回答
Dear Rebecca
We appreciate your kind words regarding our team in Knutsford. We're so pleased to hear that you had such a positive experience and that Louise was so helpful and assisted you with your order and updating your delivery details.
Thank you for taking the time to share your review and we hope to welcome you back again soon.
Kind regards,
OKA
I would like to thank Ellie at…
I would like to thank Ellie at Knutsford for going above and beyond in sorting out a delivery that had not arrived. She arranged the online refund and had the items in the shop waiting for me when I arrived yesterday.
2026年3月27日
OKA - Knutsford からの回答
Dear Deborah
We appreciate you taking the time to share your experience. Whilst we are sorry to hear of your delivery issue, we are happy that Ellie was able to offer a resolution and have your items ready for you to collect upon your recent visit.
We thank you for your feedback and apologise for the inconvenience caused.
Kind regards
OKA
Louise very helpful to my mum & I upon…
Louise very helpful to my mum & I upon lamps
2026年4月1日
自発的なレビュー
OKA - Knutsford からの回答
Dear Georgina
We appreciate your positive feedback regarding the helpful assistance you and your mum received at our Knutsford branch. We will be sure to pass your comments to Louise and the team.
We hope that you will visit us again soon!
Kind regards
OKA
Bravo Knutsford Oka!
I was in Knutsford today and when heading home noticed an Oka store so quickly turned around!! So glad I did! Lots of gorgeous items!! Davina was extremely helpful and knowledgeable and made up a list of my favourites for me! A really friendly team and wonderful store, only problem
Is the size of my shopping list as a result! I will revisit when the new build is complete to buy all my favourites albeit I may well buy some now and hide them from my husband!! A really lovely shopping experience which is rare these days!!
2026年3月31日
自発的なレビュー
OKA - Knutsford からの回答
Dear Gilly
We're so pleased that you discovered our Knutsford store! It's wonderful to hear that Davina was so helpful and that you found so many items you loved.
We really appreciate your kind words and look forward to welcoming you back when your build is complete!
Kind regards
OKA
Excellent service
Excellent service. I wanted a lampshade which was out of stock online and I could only find it the showroom in Knutsford. They kindly posted it to me. Very good service .
2026年3月11日
OKA - Knutsford からの回答
Dear Fiona,
Thank you for your lovely feedback. We’re delighted to hear about your experience with our Knutsford team, and we’re so pleased they were able to help you source what you were looking for.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Louise was helpful and knowledgeable…
Louise was helpful and knowledgeable about the products and size of the lampshade which would work best with our new floor lamp
2026年3月27日
自発的なレビュー
OKA - Knutsford からの回答
Dear Sue,
Thank you for your kind feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your comments on to Louise and the team.
We hope your new addition looks just right in your home and look forward to welcoming you back again soon.
Kind regards,
OKA
OKA Knutsford
The store and products are beautifully presented and Amanda was extremely helpful . I only made a small purchase but she made the whole customer experience very special .
2026年3月28日
自発的なレビュー
OKA - Knutsford からの回答
Dear Amanda,
Thank you for your lovely feedback. We’re so pleased to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Amanda and the team.
It’s wonderful to know your visit felt special, and we hope to welcome you back again soon.
Kind regards,
OKA
I enjoyed excellent and very kind help…
I enjoyed excellent and very kind help from Davina at the Knutsford shop whilst placing my order over the phone. We then went to the Oka shop in Knutsford to collect our purchase and the Manager gave us excellent help and advice. As always, most impressed with the service and products at Oka.
2026年3月21日
OKA - Knutsford からの回答
Dear Jenny,
Thank you for your lovely feedback. We’re delighted to hear about your experience with our Knutsford team, and we’ll be sure to pass your kind words on to Davina, the Manager and the team.
It’s wonderful to know you continue to be impressed with both our service and products, and we look forward to welcoming you back again soon.
Kind regards,
OKA
My home stylist was a…pleasure to work with
My home stylist was a delightful,polite, knowledgeable young lady.
She is confident and proud of what she is representing
2026年3月26日
自発的なレビュー
OKA - Knutsford からの回答
Dear Customer
Thank you for taking the time to share your review. We are delighted to hear that you enjoyed your experience in our Knutsford store and felt so well supported while choosing your purchases.
We truly appreciate your feedback and hope to welcome you back soon.
Kind regards
OKA
Love Oka - Quality Pieces
Love Oka. Helpful & friendly staff. Purchased the Poisson x 6 prints. Love them.
2026年3月12日
OKA - Knutsford からの回答
Dear Denise
We're happy to hear that the team in Knutsford provided such wonderful assistance during your recent visit. We appreciate you taking the time to acknowledge their exceptional service.
We truly appreciate your feedback, it makes us so happy that you love your Poisson Prints!
Kind regards
OKA
Choosing faux flowers
Very helpful ladies helped me chose faux flowers for a vase I had previously bought from OKA. They spent a long time finding something of the same size and colour and then comparing flowers of different types until I was happy. They were so helpful and there was no pressure to purchase.
2026年3月18日
OKA - Knutsford からの回答
Dear Customer
Thank you for taking the time to share your experience. It's wonderful to hear that our Knutsford team were so helpful in assisting you with your faux flower selection.
We truly appreciate your kind words and hope to welcome you all back again soon.
Kind regards,
OKA
Very helpful advice from Louise at the…
Very helpful advice from Louise at the Knutsford shop
2026年3月15日
OKA - Knutsford からの回答
Dear Jane,
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to Louise and the team.
We hope to welcome you back again soon.
Kind regards,
OKA
I was looking for the salad servers…
I was looking for the salad servers which weren’t on display.
When I went to pay for a different purchase, I showed them in the brochure to the lady.
She was very helpful and said there were some that had just been delivered.
She found them and unpacked them but the colour was darker than the pair in the brochure.
She offered to unpack more but I was happy with the second pair that she had opened.
Very pleasant experience.
2026年3月3日
OKA - Knutsford からの回答
Dear Susan,
Thank you for taking the time to share your experience. We’re delighted to hear that the team in our Knutsford store were able to help you find what you were looking for. Your kind feedback means a great deal to us, and we hope you enjoy your new pieces.
Kind regards,
OKA
OKA - Knutsford からの回答
Dear Customer
Thank you for taking the time to share your feedback. We’re really pleased to hear that your experience at our Knutsford store has been such a positive one, and your kind comments have been passed on to the team there.
We truly appreciate you choosing to shop with us.
Kind regards,
OKA
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