It’s always a pleasure to shop in Oka Knutsford. It’s such a beautiful shop and everywhere is so immaculate and well presented. On this occasion we were looking for ornaments and Amanda was there... もっと見る
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Such a wonderful store filled with beautiful things for the home. Louise was especially helpful in arranging for us to take furniture the same day! She was also instrumental in finding the best items... もっと見る
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The teams came well wrapped (so protected) and true to their description I feel more discount could have been offered as I ordered quiet a few things but only got the offer at the time
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The customer service received from the staff was helpful and friendly. The quality of the product however, is a little disappointing as the stitching is rather shoddy in parts…
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企業情報
当該企業による記述
In the historic town of Knutsford, what was once the Conservative Club is now the impressive home to our beautiful OKA store. Not far from Tatton Park Gardens and Lyme Park – used in the filming of BBC literary dramas – the striking red-brick building provides a stunning backdrop for two floors of our furniture and accessories. High ceilings and traditional mouldings showcase our designs in the best possible setting with the pieces being displayed in seasonal room sets by our talented visual team.
連絡先
Conservative Building, Manchester Road, WA16 0LT, Knutsford, 英国
- +44 1565 220020
4.8
優良
382件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amanda at OKA Knutsford was amazing at…
Amanda at OKA Knutsford was amazing at helping us choose cushions for our new sofa. She has fantastic style and taste. Thank you OKA and Amanda -Knutsford.
2026年1月28日
自発的なレビュー
OKA - Knutsford からの回答
Dear Philippa
Thank you for your wonderful review. We’re delighted to hear you had such a great experience at our Knutsford store and that Amanda made your visit so enjoyable. It’s lovely to know her knowledge helped you find the perfect cushions for your new sofa.
We appreciate your feedback and look forward to welcoming you back soon.
Kind regards,
OKA
Originally told order would be 3 weeks…
Originally told order would be 3 weeks but delivery took over 4 months. Had to pay full amount and then wait for 4 months. Wasn’t communicated at time of order and no compensation offered.
2026年1月23日
OKA - Knutsford からの回答
Dear Rob
Thank you for taking the time to share your feedback. We are very sorry to read your comments and appreciate how frustrating it is to be waiting for an order.
We can see that the item was out of stock when your order was placed, during our bank holiday promotion last year, and can only apologise if this was not conveyed to you at the time of purchase.
We are also sorry that stock of your item took longer than expected to arrive and we hope that you found our emailed updates, of the expected due date, helpful.
We thank you for your patience and should you require any further assistance, please do not hesitate to contact our Customer Service team on 03330 042 042, who will be happy to help.
Kind regards,
OKA
Great value and conscientious service.
2026年1月11日
OKA - Knutsford からの回答
Dear Janet,
Thank you for taking the time to leave your review. We’re really pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team. We hope to welcome you back again soon.
Kind regards,
OKA
OKA - Knutsford からの回答
Dear Stuart,
Thank you for taking the time to leave your review. We’re really pleased to hear that everything went smoothly with your order, and we truly appreciate you sharing your feedback. We hope to welcome you back again soon.
Kind regards,
OKA
Very helpful and kind Staff!
The ladies who work in your shop in knutsford are a credit to your company and deserve a raise. They were so helpful to me when I was buying cushions for my home.
2026年1月6日
OKA - Knutsford からの回答
Dear Mrs Jones
We're happy to hear that the team in Knutsford provided such wonderful assistance during your recent visit. We appreciate you taking the time to acknowledge their exceptional service and we hope that you are happy with your new cushion covers.
We truly appreciate your feedback and we hope to welcome you back soon.
Kind regards
OKA
Excellent products & Service
Amazing store with beautiful furnishings
Helpful staff especially Louise who is on hand to offer styling tips & advice .
Wonderful experience to wander through browsing
Sales are excellent too ,
2026年1月3日
OKA - Knutsford からの回答
Dear Customer
Thank you for your wonderful review. We are delighted to hear that you enjoyed your experience in our Knutsford store and that Louise provided such helpful support throughout your visit.
We will be sure to share your kind words with her and the wider team, who will be delighted to know their efforts made a difference.
We hope that you will visit us again soon.
Warm regards
OKA
Great Customer Care
Able to purchase what I needed.
Excellent service and items beautifully packaged.
It was a pleasure to be a customer - old fashioned courtesy and attention.
Thanks.
2026年1月12日
OKA - Knutsford からの回答
Dear Lynne
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Knutsford store, and received such friendly and knowledgeable service. Your comments are truly appreciated, and we hope to welcome you back again soon.
Warm regards,
OKA
OKA - Knutsford からの回答
Dear Customer,
Thank you for taking the time to leave your review. We’re really pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team. We hope to welcome you back again soon.
Kind regards,
OKA
OKA - Knutsford からの回答
Dear Kate,
Thank you for sharing your feedback with us. We’re really pleased to know you enjoyed your visit to our Knutsford store and appreciate you taking the time to leave a review.
We hope to welcome you back again soon.
Kind regards,
OKA
OKA - Knutsford からの回答
Dear J Traynor,
We’re very grateful you took the time to share your feedback. It’s always encouraging to hear from customers, and we appreciate you choosing to visit our Knutsford store.
Kind regards,
OKA
Ordered some prints in store
Ordered some prints in store, paid in full including delivery and then received an email to say they aren’t available and I have to contact customer services. Terrible service
2025年12月24日
OKA - Knutsford からの回答
Dear Mrs Mellor,
Thank you for your feedback.
We’re sorry to hear that the prints you ordered in store were later found to be unavailable. We appreciate how inconvenient this must have been.
One of our Customer Service Advisors will be in touch with you shortly to look into this and advise on the next steps.
Kind regards,
OKA
The team at Knutsford are fantastic and…
The team at Knutsford are fantastic and could not be more helpful.
Laura, Louisa, Amanda and Louise have all helped me over the last few weeks style my home and match pieces together.
Thank you for your time and patience.
2025年12月23日
自発的なレビュー
OKA - Knutsford からの回答
Dear Anthony,
Thank you for taking the time to share your feedback. We’re really pleased to hear that your experience at our Knutsford store has been such a positive one, and your kind comments have been passed on to the team there.
It’s always rewarding to know when our colleagues have been able to support customers so well, and we truly appreciate you choosing to shop with us.
Kind regards,
OKA
Fabulous shopping experience
Fabulous shopping experience and purchased the lampshade from heaven! Really helpful customer service and a very happy customer 😊 Great parking outside which is very convenient.
2025年12月22日
OKA - Knutsford からの回答
Dear Debbie,
Thank you for taking the time to leave such a lovely review. We’re really pleased to hear you had such an enjoyable visit and appreciate you sharing your experience with us.
We hope to welcome you back again soon.
Kind regards,
OKA
Super friendly and helpful staff
Super friendly and helpful staff. Relaxed shopping experience in a beautiful store.
2025年12月14日
OKA - Knutsford からの回答
Dear Clare
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Knutsford store, and received such friendly and knowledgeable service. Your comments are truly appreciated, and we hope to welcome you back again soon.
Warm regards,
OKA
Really chatty and helpful staff
2025年12月20日
OKA - Knutsford からの回答
Dear Customer
Thank you for your kind review. We’re so pleased to hear that your visit to our Knutsford store was such a positive experience and that you received helpful and friendly service. Your feedback means a great deal to us, and we hope to welcome you back again soon.
Warm regards,
OKA
As soon as I walked into the OKA store…
As soon as I walked into the OKA store in Knutsford I was very happy to have made the journey. I am a ‘fan’ of the OKA look and this store did not disappoint. The sales person, I think the manager, was extremely helpful and gave her expert eye in helping me to decide on my purchases. I will be back. Thank you
2025年12月7日
OKA - Knutsford からの回答
Dear Sarah
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your experience in our Knutsford store and felt so well supported while choosing your purchases. It’s lovely to know the visit was both enjoyable and inspiring.
We truly appreciate your feedback and look forward to welcoming you back again soon.
Kind regards,
OKA
Amazing service from Louise today at…
Amazing service from Louise today at Oka - thank you so much - we came in to buy a vase and flowers at at short notice and Louise created and amazing display which we could also take away with us- thank you !
2025年12月13日
自発的なレビュー
OKA - Knutsford からの回答
Dear Stephen
Thank you for your kind review. We’re so pleased to hear that your visit to our Knutsford store was such a positive experience, and that you were able to take home the beautiful display Louise created for you.
Your feedback means a great deal to us, and we hope to welcome you back again soon.
Warm regards,
OKA
Fabulous store, beautiful laid out and lots to see.
The member of staff that served us, she was polite, professional and very helpful
2025年12月12日
OKA - Knutsford からの回答
Dear Barbara
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Knutsford store and received such friendly and knowledgeable service. Your comments are truly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Great Store
It's such a great store with experienced staff in a perfect building in Knutsford.
2025年12月12日
OKA - Knutsford からの回答
Dear Diane
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit and received such friendly and knowledgeable service. Your comments are truly appreciated, and we hope to welcome you back again soon.
Warm regards,
OKA
OKA - Knutsford からの回答
Dear Mrs Wingett,
Thank you for your kind review. We’re delighted to hear that you felt so well supported during your visit to our Knutsford store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
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