We've had a fabulous experience throughout with OKA and especially Leah, the Interior designer based at Redbrick. She has helped us design three rooms in our home and encouraged us out of our comfort... もっと見る
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Called at red brick to pick a picture up. Misinterpreted and I, along with a friend, spent nearly 2 hours in the shop. Leah the shop assistant was an absolute star. She never pressured us t... もっと見る
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Our delivery was good but the console table was damaged in two different locations meaning it has been returned. It looks like a weak piece of furniture in hindsight. Fixings to the top were all broke... もっと見る
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The lady at Red Brick Mill, Batley was very helpful. She allowed me to browse but answered my questions and helped my decision making. She was not pushy in any way, did not make me feel uncomfortable... もっと見る
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企業情報
当該企業による記述
We are OKA, a British interiors and lifestyle brand with a love of layering unique pieces to achieve timeless looks. We want to inspire our customers to confidently create homes that reflect their personality. Situated in an impressive 4-story building, our Redbrick store is home to an array of furniture and accessories, spanning dining tables, lighting and mirrors, designed with both modern and classic spaces in mind. Stop by to gain interiors inspiration or create your own bouquet of flowers at our Bunched by OKA faux florist. Whether you seek advice or want to peruse our latest ranges, the team look forward to welcoming you.
連絡先
Bradford Road 218, WF17 6JF, Batley, England, 英国
- +44 1924 928783
4.8
優良
175件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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We've had a fabulous experience…
We've had a fabulous experience throughout with OKA and especially Leah, the Interior designer based at Redbrick. She has helped us design three rooms in our home and encouraged us out of our comfort zones when it came to colours and patterns. Any items we were unsure about, were relooked at and she gave us options within our budget. I'm amazed that this is a free service and highly recommend people to try it. We love the results. Delivery was also on time and friendly.
2026年9月29日
OKA - Redbrick からの回答
Dear Mrs Linsi
We are so thrilled to hear about your fantastic experience working with Leah at our Redbrick store. It is wonderful to know that you were guided so thoughtfully to explore new colours and patterns, and that your preferences and budget were kept in mind every step of the way. Hearing how much you love the final results in your three refreshed rooms means the world to us, and we are equally delighted that the delivery process was seamless and friendly from start to finish. Thank you so much for your kind recommendation and for letting us be a part of your home transformation.
Best wishes
OKA
Called at red brick to pick a picture…
Called at red brick to pick a picture up. Misinterpreted and I, along with a friend, spent nearly 2 hours in the shop.
Leah the shop assistant was an absolute star. She never pressured us to buy anything, yet helped with anything she could. She was very attentive ,yet not intrusive. She made us feel welcome and even gave my dog a treat.
I would also like to mention on a previous occasion while shopping at your redbrick store, a lady named Louise was also a pleasure. She was one of the reasons we came back for a second spree.
Ive always ordered online at oka, but i will definitely shop in the store in future.
The staff make a extremely huge difference to your experience and these two ladies have customer service expertise of to a fine art..
2026年10月5日
自発的なレビュー
OKA - Redbrick からの回答
Dear Jane
We are glad you enjoyed your experience during your recent visit to our Redbrick store. It is wonderful to hear how a simple collection turned into an enjoyable two-hour browsing session with your friend and your dog. We take great pride in providing a welcoming environment where our team members offer attentive and helpful assistance without making anyone feel rushed or pressured.
Hearing that your previous visit was equally pleasant and encouraged you to return in person means a great deal to us. Our store team members always aim to make every visit special, and we appreciate you highlighting the exceptional care, patience, and customer service expertise you received on both occasions.
Thank you very much for taking the time to share your kind feedback with us. We look forward to welcoming you and your furry companion back to our store for many more enjoyable shopping experiences in the future.
Best wishes
OKA
Joyful shopping experience
Staff acknowledged us straight away and were keen to help without being pushy. They were knowledgeable about the products and very personable. Leah even gave us tourist advice about Leeds. Shopping was a joy!
2026年9月17日
自発的なレビュー
OKA - Redbrick からの回答
Dear Shopping by the Sea
Thank you for your lovely feedback. We are so pleased to hear that our Redbrick team provided such a positive and helpful shopping experience, and that their knowledge and personable approach made your visit a joy. We appreciate you taking the time to share your experience.
Kind regards
OKA
i am a satisfied customer aged 78 and…
i am a satisfied customer aged 78 and cannot be arced to fill in any more
2026年9月17日
OKA - Redbrick からの回答
Dear Warwick
We're so glad you're a satisfied customer! We appreciate your feedback and understand your time is valuable.
Kindest regards
OKA
A Redbrick treat!
Just to say that we called into Redbrick on Sunday - a first for us. We received excellent service from Georgina - nothing was too much of a bother for her - with the result that we ended up buying two sofas from you!
Thank you to you - and to her.
2026年9月6日
自発的なレビュー
OKA - Redbrick からの回答
Dear John
Thank you for your wonderful feedback. We are so pleased to hear you received such excellent service during your first visit and that Georgiana member made your experience so enjoyable. We hope you are happy with your new sofas and will visit us again soon.
Best wishes
OKA
Helpful and courteous customer service with lovely range of products.
The lady at Red Brick Mill, Batley was very helpful. She allowed me to browse but answered my questions and helped my decision making. She was not pushy in any way, did not make me feel uncomfortable for requiring time to think. The lampshade is just right and good quality. I appreciated the option to be able to return it though if it was not right in my home setting.
2026年9月3日
OKA - Redbrick からの回答
Dear Customer
Thank you for sharing your wonderful experience. We're so pleased to hear that Louise at Redbrick Mill provided such helpful and unpressured assistance, allowing you the time and space to make your decision. It's fantastic to know that your new lampshade is just right and of good quality, and we hope you continue to enjoy your purchase!
Warm regards
OKA
OKA - Redbrick からの回答
Dear Customer,
Thank you for your kind feedback. We’re pleased to hear the Redbrick team looked after you so well and that you’re happy with your purchase.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Brilliant customer service from Leah at…
Brilliant customer service from Leah at Redbrick. I took a vase and asked for help creating a beautiful arrangement. The result was absolutely stunning. What a lovely team you have working there.
2026年8月7日
自発的なレビュー
OKA - Redbrick からの回答
Dear Customer,
Thank you for your wonderful feedback. We’re delighted Leah was able to help bring your vase to life so thoughtfully.
Your kind words will mean a great deal to her and the Redbrick team, and we’ll be sure to pass them on.
Kind regards,
OKA
Quick and very nice product 😊
2026年8月27日
OKA - Redbrick からの回答
Dear Geraldine
Thank you for your wonderful review. We are so pleased to hear that you had such a positive experience in our Redbrick store and that your delivery was organised so promptly.
We truly appreciate your kind words and hope that you will visit us again soon.
Warm regards
OKA
Really helpful sales assistant at…
Really helpful sales assistant at Redbrick Mill, fantastic quality and a great experience.
2026年8月25日
OKA - Redbrick からの回答
Dear Fiona
We're so pleased to hear that you had such a positive experience at our Redbrick Mill store. It's wonderful to know that you received such friendly and helpful service from our team, and we hope that you are happy with your purchase. Thank you for your kind feedback.
Warm regards
OKA
Amazing customer service from Georgian…
Amazing customer service from Georgian at Red Brick.
Thank you 😁
2026年8月24日
OKA - Redbrick からの回答
Dear Julie
Thank you for lovely words. We're so pleased to hear that you had such a positive experience with our Redbrick team. We really appreciate your kind words regarding the service you received from Georgiana, it's wonderful to know that she went above and beyond to assist you.
Thank you for your support and we hope to welcome you back soon.
Kindest regards
OKA
OKA - Redbrick からの回答
Dear Melany
Thank you for your lovely feedback. We’re delighted to hear that you had such a positive experience with our team at Redbrick store. We truly appreciate you taking the time to share your experience.
Kind regards
OKA
All the sales staff were incredibly…
All the sales staff were incredibly warm and helpful!
Styling advice was spot on and I didn’t feel at all pressured into purchasing. Very relaxed experience.
Fabulous!
2026年8月23日
OKA - Redbrick からの回答
Dear Littlemisspopstar
Thank you for your wonderful review. We are so pleased to hear you had such a relaxed and positive experience with the team in our Redbrick location. It's lovely to know their styling advice was first class and that you felt no pressure to purchase.
We truly appreciate your feedback and hope to welcome you back again soon.
Warmest regards
OKA
OKA - Redbrick からの回答
Dear Robert,
We’re so pleased to hear that you’re happy with your new occasional table.
Thank you for choosing OKA — we hope it’s a lovely addition to your home.
Kind regards,
OKA
Our delivery was good but the console…
Our delivery was good but the console table was damaged in two different locations meaning it has been returned. It looks like a weak piece of furniture in hindsight. Fixings to the top were all broken away from the base
2026年8月16日
OKA - Redbrick からの回答
Dear Gordon
We appreciate you taking the time to share your review. We are sorry to learn that the console table arrived damaged in multiple places and that you found it to be of weak construction, leading to its return. Your feedback will be passed to the relevant teams for review.
We thank you for bringing this to our attention and apologise for the inconvenience you have been caused.
Kind regards
OKA
Service was improved from my visit last…
Service was improved from my visit last year staff were extremely helpful pre orders were delivered without problem
Will be visiting OKA Redbrick again
A big thanks to the staff member who ordered my beautiful lampshade
2026年8月18日
OKA - Redbrick からの回答
Dear Katy
Thank you for your wonderful feedback! We are so pleased to hear that your recent visit to our Redbrick store was an improved experience and that our team were extremely helpful. It's fantastic to know your pre-orders were delivered without a problem and that you love your beautiful lampshade.
We look forward to welcoming you back again soon.
Warm regards
OKA
Elegant candle holder
Bought a beautiful candle inside a ginger jar very beautiful and well made. The candle smells divine. There are 4 different fragrances each with their own Color ginger jar and they come in 2 sizes. I bought mine at the shop. Wonderful customer service from the lady who served me. I will definitely be buying the other fragrances.
2026年8月5日
OKA - Redbrick からの回答
Dear Debra
We are so pleased to hear that you had such a positive experience at our Redbrick store and received such excellent service. We are also delighted to know you love your candle and are enjoying the fragrance.
We truly appreciate your kind words and look forward to welcoming you back to explore our other scents.
Warm regards
OKA
Excellent customer service as always…
Excellent customer service as always provided by Georgiana and her colleague at OKA Redbrick. Beautiful shop… absolutely love it 😊
2026年8月5日
自発的なレビュー
OKA - Redbrick からの回答
Dear Rebecca
We are thrilled to hear that you always enjoy your experiences at our Redbrick store. We're especially delighted to hear about the fantastic service you received from Georgiana and we'll be sure to pass on your compliments to her and the wider team.
We thank you for your continued support and hope to welcome you back soon!
Best wishes
OKA
OKA - Redbrick からの回答
Dear Mr Crabtree
We are delighted that your experience at our Redbrick store was such a positive one and you found our team to be friendly and helpful. We're happy to hear you're pleased with your purchase and appreciate you taking the time to share your experience.
We hope to welcome you back again soon.
Kind regards
OKA
We had an excellent experience at Oka
We had an excellent experience at Oka. Jodie was fantastic from start to finish. She helped us think through different styling options, checked stock availability, advised us on delivery, and made the whole process easy, comfortable and fun ☺️
2026年7月26日
自発的なレビュー
OKA - Redbrick からの回答
Dear Kimberley,
We’re so pleased to hear that Jodie made your visit such a positive one.
It sounds like she really helped bring everything together and made the whole process feel easy and enjoyable. We’ll be sure to pass your lovely feedback on to Jodie and the Redbrick team.
Kind regards,
OKA
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