Olivia & Rose Bridesmaids Ltd  レビュー 7

TrustScore 5段階評価の4

4.1

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

7件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

The best of the best.

Ordered the Joy dress in emerald green for my Christmas party.
Quality - stunning
Colour - stunning
Fit of dress - stunning
Contacted customer service to get support on sizing and they were truly so helpful and replies with instant.
Absolutely will be purchasing again from Olivia & Rose and have told all my friends to get themselves on here !
With the double lining of material with the dress, the fit and quality is insane.
Thank you for the most stunning dress and making me feel beautiful and comfortable for my Christmas party.

2025年12月10日
自発的なレビュー
5つ星のうち5の評価

Beautiful, high quality dresses and excellent customer service

Beautiful, high quality dresses and excellent customer service! Having decided on satin dresses for my bridesmaids we tried out numerous brands (online and in boutiques), and the Olivia & Rose dresses were by far the best quality material, flattering styles and beautiful tone of colour! My 7 bridesmaids range from size 8-22 and all felt and looked amazing in their dresses! The Olivia & Rose team were incredibly helpful in answering questions and really went above and beyond! Highly recommend!

2025年11月18日
自発的なレビュー
5つ星のうち5の評価

was completely blown away by how…

was completely blown away by how stunning my bridesmaids looked in their Olivia and Rose dresses. I had 7 bridesmaids, all different shapes, sizes and heights, and every single one of them loved their dress and felt so confident wearing it. The customer service was absolutely excellent—so friendly, helpful, and made the whole experience stress-free. On the day, so many guests commented on how beautiful the dresses were, and in every single photo they truly stand out. The quality, fit, and style were absolutely perfect—I couldn’t have asked for anything better!

2025年7月12日
自発的なレビュー
5つ星のうち5の評価

Superior quality bridesmaid dresses…

Ordered a bridesmaid dress to compare quality against another company. My daughter who is the bride tried both on. There was no comparison, the quality, weight, style, finish was by far superior in comparison.
I have since exchanged several emails due to requiring a made to measure dress, The response has always been prompt and they have gone above and beyond to assist us with a couple of special requests to the additional dresses we have ordered.
Would highly recommend.

2025年5月6日
自発的なレビュー
5つ星のうち5の評価

Highly recommend for quality and beautiful dresses.

We had Olivia & Rose dresses for our bridesmaids at our wedding in August last year. My bridesmaids wore the Joy in Midnight Navy Satin and we had so many compliments from guests on the dresses! They are great quality and really beautiful on. It’s well worth investing in the quality as opposed to many of the cheaper options. The dresses are timeless and one of my bridesmaids will be wearing the dress to her prom night she loves it that much. They fit really well and compliment your body. They are thicker than the standard satin but give the same smooth effect. Olivia keeps you updated throughout the process, she took a lot of the stress out of finding the right dresses. Highly recommend ☺️

2024年8月31日
自発的なレビュー
5つ星のうち5の評価

This company are absolutely amazing

This company are absolutely amazing. They are a small business who handmake their high quality bridesmaid dresses in the UK. Reading the reviews below I can see they are actually talking about a different brand and have got their reviews on the wrong page - really shocked me because I cannot recommend this brand enough.

The bridesmaid dresses were the best quality we could find, all handmade to order. I had 8 bridesmaids from size 6 to 18 and every single one loved their dresses and felt so confident.

Thank you so much!!!

2024年7月29日
自発的なレビュー
5つ星のうち1の評価

Really negative experience from Olivia…

Really negative experience from Olivia and Rose Bridesmaids. Firstly, the dress took 41 days to arrive, which turned up as the incorrect size so had to be exchanged. Their sizing is totally off and not true to size. Once I returned the item with all of the labels in tact, I was refused a refund of £225 due to me “ripping” the dress. The issue was actually due to the seam unravelling by the zip due to the poor quality, which is such a simple to procedure to correct by a seamstress and something of which I do not feel is my fault. I had my eye on these dresses for my wedding for a while, and to have lost £225 with nothing to show for it is unjustified. Never mind the added stress and time wasted on this company. This company were happy to take my money, with not even at least an offer of a reduction to the refund for something I do not feel is my fault. To add to their excellent customer service, I was returned the item after requesting for them not to (what am I going to do with a single bridesmaids dress I’m not going to use?) and sent it in what looks like a Ebay parcel gone wrong and not in the box it originally arrived in. Don’t waste your time and go elsewhere.

2025年4月10日
自発的なレビュー
Olivia & Rose Bridesmaids Ltd  ロゴ

Olivia & Rose Bridesmaids Ltd からの回答

Thank you for your feedback, and we’re genuinely sorry to hear that your experience didn’t meet your expectations.

We take full responsibility for the initial mix-up with your order and acted quickly to arrange a free return and replacement, aiming to resolve the issue for you as smoothly as possible.

With regard to the returned item, we understand how disappointing it can be when a return is not accepted. However, the dress we received back was significantly damaged and unfortunately could not be accepted in line with our returns policy, which requires items to be returned in a resaleable condition. This was confirmed following an assessment by our team, including a senior seamstress.

We also want to address your comments about the quality of our dresses. Throughout our correspondence, no concerns were raised about quality until after the return was declined. We take great care in the design and production of our garments, and we are proud to offer UK-made dresses that meet a consistently high standard.

While we’re sorry this situation has left you feeling disappointed, we remain confident in both the quality of our products and the fairness of how your return was handled.

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