I was having problems getting my initiate dachshund to eat his kibble so I decided to try out adding some fresh food to his kibble. After lots of research, I chose Ollie and could not be happier! He... もっと見る

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Our dog passed away and they were so incredibly kind. Our current box was refunded, a suggestion to donate to pups in need and any future orders were cancelled and taken care of. I’ve already shared w... もっと見る
My Pomeranian is a very picky eater, tried numerous brands of food for her including Farmer's Dog and Fresh Pet. She did not like either but loves Ollie, she now lets me know when she is hungry and ea... もっと見る
Given my 16 years old dog passed on Easter Sunday, I knew the chances of my cancelling the food order scheduled for the immediate Tuesday would be difficult. I contacted customer service first thing o... もっと見る
企業が回答しました
企業情報
当該企業による記述
Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.
連絡先
ネガティブなレビューの 97%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Happy Puppy❤️❤️
I had a problem with one delivery, but it was addressed immediately. Never thanks you😃
Box was great but my little guy is not…
Box was great but my little guy is not liking the beef. Really hope he like chicken. But I have showed a few friends with healthy pups to start there babies with good food like Ollie’s and farmers dog. Great in size Ollie’s is.
It arrived in perfect frozen condition!
We love all the recipes and dogs are…
We love all the recipes and dogs are always happy to have their meal time.
Everything arrived in great shape.
Everything arrived in great shape and convenient packaging. We are now starting to introduce Pippin to his new food, a little at a time.
My dog loves Ollie!
I was having problems getting my initiate dachshund to eat his kibble so I decided to try out adding some fresh food to his kibble. After lots of research, I chose Ollie and could not be happier! He gets so excited to eat each meal now! I definitely recommend Ollie!
My Pomeranian is a very picky eater
My Pomeranian is a very picky eater, tried numerous brands of food for her including Farmer's Dog and Fresh Pet. She did not like either but loves Ollie, she now lets me know when she is hungry and eats every bite. Also loves the chewy treats.
Carter loves his food - Three month mark with this excellent food!
Carter loves his food! His skin allergies have cleared & he is full of energy!
Called Ollie to question my delivery
Called Ollie to question my delivery. Spoke with Shane who resolved my problem. Was easy and quick. Great customer service.
I tried the trial the first time they…
I tried the trial the first time they sent small packs for a 60 pound dog that is active and when I tried to get larger packs they wanted to charge me 160 to get the large packs when that's what she should have gotten in the first place. I did a test and tried a trial again changing the answers for her activity and weight to show she needed to gain weight and yet they sent the same small packs 800 calorie per day and upon asking for the correct packs they again wanted me to pay 160+ to get the large packs. That's how I know they are misleading consumers and no matter what answer you put on the activity form for the trial they will always send the small packs for active large dogs .
ALWAYS GREAT CUSTOMER SERVICE which…
ALWAYS GREAT CUSTOMER SERVICE which includes AVAILABILITY 😃
GOOD SELECTION of HEALTHY foods & other dog needs 😋
LOVE EVERYTHING about OLLIE from the WONDERFUL PEOPLE working 💪 to the AUTO DELIVERY & WEB SITE access.
I finally found a food that my dog will…
I finally found a food that my dog will eat and not to mention it's healthy. The customer service department is very helpful if ever needed. I highly recommend this company.
Exceptional plus
100 plus percent excellent customer service and above great food, ALL ingredients are healthy!!
Thanks from BAILEY MAE
My Fortuna does not like the food
My Fortuna does not like the food. She is an Italian Grayhound and a picky girl so I want my account cancelled
My dog is being picky again over her…
My dog is being picky again over her food. Not sure why. The food seems to be very well packed that she has become picky and I have to add a cheese topper or something to get her to eat it.
Ollie has been an amazing company to order from
Ollie has been an amazing company to work with. I got one order and everything was packaged beautifully. My dog loved it. I had to delay the second order. Before I got the second order, my dog died, and I forgot to cancel the order. I got an email when it was sent, and I immediately called them and the person on the phone, Olivia, immediately knew what to do offered a refund and told me that she was very sorry and told me I could do what I wanted with the shipment donate it or give it away. She made a very stressful situation. Much much easier and I am very thankful to her great company for training and having those directives.
Best company out there!
Our dog passed away and they were so incredibly kind. Our current box was refunded, a suggestion to donate to pups in need and any future orders were cancelled and taken care of. I’ve already shared with several people what an amazing company Ollie is. Their food also helped extend our girls life an get her off of food that was making her sick.
WHY I USE OLLIE
I came to Ollie from another very disappointing expensive company. I immediately was comfortable and confident that Ollie was the right choice in picking the best dog food for my pets. I had an order problem but it was fixed quickly by Taylor. She empathized with my dilemma, and offered me a perfect resolution. I wholeheartly refer Ollie, not just because their food is great, but also they are a company that shows confidence in their product and cares about their customers
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







