Ollies レビュー 

False advertising and poor customer service doesn’t seem like anybody want to give you a time of day guess where an item was and they just point upfront
Roseville Michigan store

I enjoy shopping at Ollie's. The prices are great and I always find special things to buy

I love shopping at Ollie's Bargain Outlet in Gallatin,TN. The workers are nice and very helpful.Only problem I had is with the app. It is horrible. Lots of time I can't even get on my online account with them.When I did finally get on to check my information. My phone number was backwards.Then I was just trying to change my phone.And I can't even corrected my phone number on the app. I noticed in the reviews more people was having problem with the app more than they was actually having with the stores.

While in the Duncanville, TX store, I assisted a cashier for approximately 20 minutes in retrieving a heavy area rug for another customer. Despite my effort, I was not thanked, nor was I offered any assistance when it came time to purchase a heavy rug for myself. When I needed help, I had to ask the same cashier—who was on her phone—to assist me. Her response was dismissive, and her attitude came across as rude and unprofessional. I even had to prompt her to acknowledge my help with a simple thank you. Additionally, the store manager appeared inexperienced, unknowledgeable, and indifferent to the situation. When I initially came in to process a return, the cashier and manager seemed unsure of how to proceed and required assistance from another employee, Brinin.
I want to recognize Brinin for her excellent customer service. She was the only staff member who demonstrated professionalism, competence, and a willingness to help. She ultimately had to step in to assist both with my return and the manager seemed irritated that she had to get help and didn't even say thank you for the assistance from Brinin. I made it a point to thank her. The managers incompetence, nonchalant attitude and poor leadership was apparent that she needs more training. Think about promoting Brinin.

Store is a disaster. One person at register. Americans would do well to stop being trained. These stores are training us to stand in line. Products are not priced. Workers don't care. I have compassion for the worker. Ollies simply will not see me much. Do they need me? Not really. Do they need customers absolutely. Time will make the change one way or another.

One day I came in here with my dad and I have a service animal dog that sits in the cart to reach my chest inner lady told me I cannot coming here with him in the car he had to be on the ground which I tried to explain to her why he was in the cart me and my dad said to leave because there's no way he was going to let me walk but I'll leave him on the ground where you cannot reach my chest when I have a panic attack I've been there multiple times I've never had an issue before with him being in a card until recently which really is sending me my father's visit going in there to look for stuff

I went to the Ollies In Moline, IL.. Good store, but check-out is always a nightmare. Today, a long line with just one very slow cashier. The people in front of me had shopping carts with tons of merchandise to buy, while I had 3 items. After 10 minutes of waiting and a line that hadn't moved, I realized I was going to be waiting at least another half hour. I threw my stuff on the floor and walked out in discuss. That's the second time I had to do that.. Good prices, but absolutely rotten service. God forbid they call another cashier to the front to open one of the other 4 unmanned cash registers.

I love ollie's, but I went into ollie's in lake city,oh my it was bad. You could not walk down any iles because stock piled up,I mean down every Ile boxes every were,I ask the cashier what's was going on she just said by the end of the day we do the best we can and we short handed. I hope yull can get this under control so people can shop.

DO NOT……I repeat DO NOT get a credit card from Ollie’s. We have a new Ollie’s in my home town so I applied for a credit card and was approved. I received my card in the mail and went online to activate it and couldn’t get it to activate so I called customer service and was told it was being reviewed by the fraud department and to wait for an email from Sunbit as to when the review was completed. I then received an email from Sunbit saying they’ve closed my account. I’ve now looked into the reviews and apparently it’s common practice for Sunbit. And yes they did a hard inquiry on my credit report. DON’T WASTE YOUR TIME!!!

Ollie's is a joke they send a email saying they need copies of drivers license among other stuff they need for security reasons.i send everything and they say they can't accept everything I sent for proof.dont ever get Ollie's credit card.you will regret it.sunbit is trash.horible company.warning don't ever get Ollie's credit card you will regret ever having it.

On Nov 24, 2025 Ollies sent out an e-mail that stated if you open an Ollies charge, your first purchase with the card you get 20.00 off instead of the usual 10.00 They had a large link that said APPLY TODAY!
I APPLIED and made the purchase of 21.40 and they only took off 10.00.
When I called they said that the promotion started on Nov 28 and I applied 4 days too early. Their e-mail said APPLY TODAY so I applied on the day I got it and they will not honor it. So I closed my charge and I will not go there ever again. That is a form of bait and switch

Very helpful buying flooring even help me to my vehicle returns are good too

I went to shop abit at Ollie's in Bristol Va on Euclid Avenue, and the bathroom and floor aisles were filthy. I just tiptoed right back out the front door and washed my shoes in a parking lot puddle.. skip this store at all cost.

McKeesport, PA. I had a terrible experience at Ollie’s Bargain Outlet. When I asked why the restrooms were closed, the manager became extremely rude, loud, and aggressive. Instead of giving a simple explanation, she shouted that it was a corporate decision and then followed me out of the store, yelling and even threatening to call the police. To make matters worse, she refused to give me her name when I asked. As I was leaving the store the manger yelled, "my name is Terry now what are you going to do about it sucker." This behavior was unprofessional, hostile, and completely unacceptable. I will not be returning, and I strongly caution others about the way customers are treated here.

Ollies in Kansas City on Berry Road was so dirty. I went in the bathroom and about puked. It was filthy. I reported it to the cashier and she said there was nothing they could do about it. I will not be returning to that filthy store.

I used to like Ollie’s, but the one in Webster New York he got dirty. I know it’s hard to get help but now they don’t even have a bathroom for the public. You’ll never see me there ever again.

The manager at the Cadillac, Michigan store is very rude to his female workers. I have overheard him on a few occasions while shopping there and it made me feel uncomfortable. He rudely reprimanded a woman whose daughter whose there for missing time due to her epilepsy. She was told that she needs to get a driver's license. Michigan will not allow a license to be issued until six months from the date of the most recent seizure. She needs to get a lawyer because that is hands-down discrimination against a person with a disability. I will NOT shop there again and pay that guy's wages. I threw away my Ollie's Rewards card.

Ollie’s just opened a store in Midland, Texas a month or two ago. I have gone to it several times, finding a few bargains and enjoying just looking. Today, I went with purpose, though. My vacuum cleaner stopped working and Ollie’s advertised a cheap replacement. While there, I also bought some copy paper, index cards, and light bulbs. Everything went smoothly until I got to my car and realized the light bulbs I bought were not in my bag. I went back in the store to ask for my light bulbs. My receipt showed that I paid for them but they were not in my bag. The cashier that checked my purchase out told me he didn’t know where they might have gone and would have to call a manager. The manager came and told me she would have to check their security camera footage. She left for 10 to 20 minutes then returned to tell me she saw me leave the store with my bag then returned to the store to return the shopping cart so I must have the light bulbs and they would not be giving me any more. She then told me to go with her to see the camera footage so she could prove I had the bulbs. By this time, I was tired of standing there while she appeared to be calling me a liar and trying to con her out of a $2.99 pack of light bulbs so I told her no. I had just purchased a $100 vacuum cleaner and $20 worth of paper and index cards in addition to the light bulbs. Why would I try to cheat her out of a $2.99 pack of light bulbs? I have sent a complaint to the Ollie’s website. We will see if anyone responds but I just wanted to tell people to be wary of the Ollie’s in Midland. Their sign says the customer is always right but evidently their manager can’t read it.

I just wanted to update my review. It is now Tuesday, about 5 days after my experience at Ollie’s. The Ollie’s District Manager called me to respond to my complaint. Evidently, the manager that insinuated I was a liar was actually an assistant manager. The District Manager assured me that this assistant manager would be retrained in customer service and that he would see to it that I get my light bulbs. This has restored my faith in the company. The horrible way that I was treated was the assistant manager’s view of how to treat other people, not the company’s view and now the company plans to retrain this person on how Ollie’s wants people treated.

Ollie’s has sold me TWO Sarasota box fans and BOTH have stopped working! DO NOT BUY this trash . I’ll never step foot in the store again.

The service was amazing , the employees were so very helpful , the cashier Mindy was super friendly and did her jub well.