Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... もっと見る
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Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... もっと見る
企業が回答しました
Although I asked before were they true to size they were not. Ordered a five more like a way too big. Asked to return but they offered 75%off of something else. I have shoes that are no good to me so... もっと見る
企業が回答しました
Product is good to poor.Sizing is an issue as say a 2XL is really an XL (smaller people in China??). Labels are cut out so what was on the original label cannot be checked. Very strange!!! They w... もっと見る
企業が回答しました
SHOCKING - do not fall for the FAKE good reviews on facebook or any other site! This company is not based in the UK, I found this out too late. They charged me twice for delivery protection... もっと見る
企業が回答しました
Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 99%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Absolutely worst quality ever, opened up the bag with shoes in and the chemical stench was horrendous. The tops have no labels including how to wash, dry, iron. Sent an email back wanting a full refund but heard nothing. Stay clear of this lot. Such a scam.

Olyndra London からの回答
Garment is not as marketed. They should say that they use printed designs rather than a truly knitted garment.

Olyndra London からの回答
Please do not buy from this company they are pathetic con men.... Yet again they reply to this review but do not answer e mails for refunds... Horrible people!!!!!!

Olyndra London からの回答
Would not even give them a one star, they are worse than that. The products from this company are substandard and definitely not like the pictures. I ordered a pink pattern cardigan and it was awful, cheap and nasty, I will not be buying from them again, I would recommend that no one else buys from them either. I had to wait weeks and they would not answer my emails. It was probably from China, very bad quality, I wish I had read the reviews first before ordering from them. Take my advice and don’t order anything from this company.

Olyndra London からの回答
My "knitted cardigan" finally arrived today after a long wait. It's absolutely NOT what I ordered. It's way too big and it's a photo of the wool version printed on cheap material...it's certainly not a knitted item as advertised. I saw an item on TV recently saying exactly this about Olyndra London so I was half expecting that I'd been well and truly conned too..and sure enough I was. Do not buy from Olyndra London.. Chinese con artists. If I could give a lower score it would minus zero. I expect they will tell me to contact their customer support.. it doesn't exist any more than my wollen knitted cardigan does.

Olyndra London からの回答
Awful delivery delay despite paying for priority despatch service. Terrible customer service when trying to find out the reason for the delivery delay. Not a company I would ever buy from again.

Olyndra London からの回答
Iam beginning to spot these Chinese scams, thanks to others who have posted here, saved from being ripped off. Why does YouTube allow these fraudsters? No due diligence? Is that a British actor or is this AI?

Olyndra London からの回答
Extremely poor company - they are not london based, but actually chinese.
I've raised a dispute via paypal to try to get my money back for goods not received.
Buy from this company at your peril.

Olyndra London からの回答
I did buy shoes from them,and so for so good, what catches people is the word London,or so I thought probably china my shoes definitely seemed to be on a slow boat from china, they take ages to arrive, and relplys from e mails are about three days behind.

Olyndra London からの回答
This company needs naming and shaming. I ordered a cashmere jumper for £38.99 in a lovely dark rich purple colour in XL
The item that arrived was not cashmere, it was probably a size XXS, it was a washed out mauve colour,i paid extra for express delivery, it took 9 days to arrive.
I initiated their returns procedure on the day i recieved the item, i sent numerous emails and photos.
They then stated that the '14 day returns window' had expired
Thank goodness i paid through Paypal who took over when i was getting nowhere
The alarming thing is that their advertising is slick and believable
Beware...Olyndra of London is not based in London, returns are to be sent to China
Do not use this company

Olyndra London からの回答
The firm is based in London, but the goods are sent from China. Returns must be sent to China at high cost. My jacket did not fit, and it was not worth returning it. Olyndra offered 15% discount, but it never arrived even though Olyndra claimed it had. Olyndra took so long in replying to emails that Paypal could not intervene as the claim was out of time.
Clearly they are simply out to get our money.
It beats me how these people manage to stay in business.
No doubt they will say 'contact us' in reply, but they will ignore the contact.

Olyndra London からの回答
Do not buy from Olyndra London! This company completely misleads its customers. They present themselves as a premium UK-based brand, but in reality, they ship low-quality, cheap items directly from China.
I ordered a sweater advertised as "pure cashmere," but received a 100% synthetic garment instead. When I requested a return, they tried to stall the process by offering me a ridiculous 20% partial refund to keep the item. When I refused, they sent me a return address in China and refused to provide a prepaid shipping label, making the return process nearly impossible and extremely expensive.
This is an absolute scam and a textbook case of "product not as described." Avoid at all costs!

Olyndra London からの回答

Olyndra London からの回答
I ordered a couple of items from Olyndra (order #84921) and they took two weeks to arrive, so that I was away when they were delivered.
The website says returns must be requested within fourteen days of delivery. Once I had established that the size was too small I requested a return on the tenth day after delivery.
On the thirteenth day after delivery, 'Claire M' from Olyndra customer service (or support) emailed me saying "Unfortunately, the 14-day return window has now passed, so we are unable to approve a return for a full refund or provide a return label."
Either they can't count or the majority of Trustpilot reviews are correct, and Olyndra is not to be trusted.
And all this 'London' stuff is rubbish - the return address, should you be enabled to proceed, is in China.

Olyndra London からの回答
I am genuinely disappointed with this company. My order of the shoes firstly took so long to deliver. It turns out to be a cheap Chinese import. The shoes are nowhere near as advertised. Terrible construction. To add salt to the wounds the wrong size was delivered which I brought to the attention of Olyandra immediately. I ordered and paid for size 8.5 uk which is Europe 42.5. I received size 9 uk which is Europe 43. They do not fit well at all. Again after waiting 4 days i got a reply offering 80% store credit. I refused and a few days later was offered a 10% refund. Or return the shoes at my expense and again wait god knows how long for a refund. Olyndra is in fundamental breach of contract but refuse to do the right thing. I can return the shoes but the least they can do is send me a prepaid posting label.
Sorry for the long post just feel customers need to know what to expect.

Olyndra London からの回答
I bought the shoes in good faith. The advert was so slick.They didnt fit. I asked for an address to return and refund. The address was CHINA!
They offered me 15% refund. Im hoping to negotiate more. Buyer beware.

Olyndra London からの回答
Charged me £2.99 for faster delivery,took 8 days to arrive.Numerous complaints have gone unanswered.Shop at Shoe Zone,better product,same price,better customer service

Olyndra London からの回答
I saw the advert on Facebook and ordered 2 pair of shoes they arrived when they said. They are very comfy to wear the only issue which was my fault entirely was I ordered size 9.5 instead of a 9 just incase they were a bit tight. But I'm very happy with them

Olyndra London からの回答
This company are misleading you. It’s a Chinese company. I ordered three pairs of shoes that were delivered to an address in England and not Scotland where I live. They will not answer calls or emails. This is a scam

Olyndra London からの回答
this company is appalling should have read trustpilot first. impossible to contact by phone no replies to emails . They did not de my proper address so Courier returned goods cannot get them to confirm resend . Tracking of goods is impossible apparently sent to NW highlands some 200 miles NW of me and completely remote and likely uninhabited and half way up a mountain. This company are a disgrace. DO NOT USE .

Olyndra London からの回答
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