Olyndra London レビュー 

I bought shoes from Olyndra London.
They were exactly as advertised and so comfortable after wearing them for a couple of days I ordered two more pairs in different colours. They gave me a "thank you" discount on my first order so I was really pleased with them.

They are the worst company to get any response from. Wanted to send something back. It took 2 emails and a long wait for reply. Wanted to give me a credit, I wanted a refund. After no response I said I would have the credit suprise suprise got a response. I will never use them again.

Ordered 2 pairs of shoes I have waited for delivery to no avail. I have wrote to them again to no avail no response.i constantly receive email from them offering yet another wonderful sale. It would appear a scam company.avoid at all costs

Thanks customer care who returned my money after not delivering my shoes

Still waiting for an email reply and no sign of delivery not sure i will ever use this company again i fell for the hype and now regret it

Your reply is even more of an insult as i have emailed cust serv since tuesday hence the review!!!!!!!

STAY AWAY.

Absolute scam. I shouldve read reviews before ordering.

With a name like Olyndra London, I was a bit comfortable, then they claim 3 to 5 days UK delivery, so I got lulled into believing its UK based.

Started placing an order, thats when there were red flag. Extra for all sorts of delivery add ons. Since I needed to get the shoes quick, I paid for : Delivery Protection, Priority Delivery AND Priority Processing..
£2.99 each.

Then the BS began, we are processing your order. Every item is carefully QCd before dispatch blah blah blah.

I emailed straight away telling them with all the bolt ons ive paid for, if they cant deliver before 31st, cancel the order, and refund.

No response, and today, 30th, I got a notification. Item has been dispatched.

Its coming fron China, is nothing but an AliExpress front, and therefore I'm sure the shoes will be absolute garbage.

Update: Response to vendor reply.

Received this in email from Olyndra:

"Please note that Delivery Protection, Priority Delivery, and Priority Processing do not guarantee delivery by a specific date. As the order has already been processed, we’re unable to cancel or refund it at this stage."

They sat on my email asking them to cancel if they cant deliver by Friday, and pretty much as soon as the status changes to dispatched, i get an email saying order is now processed, and therefore cant be changed.

So, all these addons for Priority Processing, Priority Delivery, Delivery Protection are just lofty words. Irrespective of specific date or not,.it is near enough impossible for this to be received in the UK in the 3 to 5 days they claim on their website.

I will raise a dispute and chargeback with my CC provider.

Scam company. Extremely poor quality clothing, items shipped not as described and bear no relation to photos. When I tried to return goods, was told I had to ship them to China for return within 14 days. Please do not purchase from this company, don't be fooled by their great pictures.

Absolutely appalling, wish we had read the reviews before ordering. Dress ordered for my wife way to big, contacted them three times to arrange a return and totally ignored. Have now instructed my card company to reclaim payment. My recommendation DO NOT UNDER ANY CIRCUMSTANCES DEAL WITH THIS COMPANY
30/07/2026
FURTHER to your reply I suspect from other reviews that this is just 'wallpaper' and you still do nothing, you can simply prove me wrong by replying to our email of 8/07/2026 which gave you all the information. In the meantime our bank is looking into the matter and hopefully will take action!!

What a terrible company stay well away from this company as customer service is terrible and nothing is achevied or rectified !!
Btw The reply from Olyndra below is pointless has I’ve done this with little response so nothing gets sorted or resolved !!

Lovely dress from Olyndra and previously had a jumper, excellent quality and value for money

Don't deserve one star. Item forever in the post. Poor communication. Asked for refund. So far nothing. Will go to my credit card and see if they will refund.

My experience of Olyndra London was a terrible mistake in ordering a linen supposedly ZARA shirt. This was sent in the wrong size, shoddy material, different volour green and was put in thecrag bag. Don't waste your money on this scam.

Still waiting for my goods . It has been 12 days now. Emails not answered. Should Facebook ensure advertisers are legit? No fool like an old fool. £50 out of pocket Be aware people.

SCAM SCAM SCAM!! only put 1 star in so i could write a review.Cheap, nasty Chinese rip off merchandise.DO NOT order from here.ive sent them an email threatening trading standards..not holding my breath but im not giving up!

Another China SCAM NO NO Don't trust their delivery promise! charge extra!! Obviously coming from China despite the sly name!! now been told 28th July - 6 august was promised inside 5 days ordered on the 22nd priority delivery HA HA.

I ordered three shirts from Olyndra (Order 89535) and paid extra for expedited delivery. Unfortunately, the order did not arrive within the promised timescale, so the first disappointment was paying for a service that wasn’t delivered.

Given the low price, I wasn’t expecting premium quality, but I did expect the items to match their descriptions and be consistently sized.

Unfortunately, that wasn’t the case.

All three shirts were labelled 2XL, yet one was far too large, one was so small it fitted like a second skin, and only one was the size I would reasonably expect.

The biggest disappointment was the “Alexander Signature Denim Shirt”. It is simply not a denim shirt and bears little resemblance to the product advertised. The material and workmanship are poor, and it certainly isn’t what I believed I was purchasing.

To Olyndra’s credit, they did initially respond to my complaint and asked me to provide photographs of all three shirts together, along with close-ups of the labels and the alleged denim shirt. I supplied everything they requested. Ironically, there were no sewn-in fabric labels to photograph, only a simple card stating “Olyndra 2XL”.

Since sending the requested information, I have heard nothing further despite following up.

I’m prepared to accept the burgundy shirt because it fits reasonably well and, given the price, I’ll keep it. However, the other two items are not as described, the sizing is wildly inconsistent, and paying extra for faster delivery made the overall experience even more disappointing.

I’m happy to update this review if Olyndra responds and resolves the matter, but at the time of writing I’m still waiting.

[Having today received the standard auto response that appears in all but the positive posts]. Thank you for your response.

The reason I’ve resorted to posting on Trustpilot is precisely because your customer service team has stopped responding to me.

I have already contacted customer support, provided all the additional photographs and information that were requested, and then sent a follow-up email when I received no response. Despite this, I am still waiting for a resolution.

I’m more than happy to deal with this directly through customer services, but that requires them to actually respond. Once this matter is resolved satisfactorily, I’ll be equally happy to update my Trustpilot review to reflect that.

BEWARE BEWARE BEWARE BEWARE
Their name is very misleading. This is a China based company. If you are not happy with any Olyndra London items, for a full refund you will be given no other choice but to post them recorded delivery to China at your expense!!! There is no one to talk to and any email you send takes days to be answered. Appalling customer service as there is none!!!

I want to write a review and I have been taken here? I would like someone to contact me please.

Ordered some shoes, London in the company name…naively made the assumption UK based.

still waiting, no communication.

China company, tantamount to fraudulent advertising.

Avoid at all costs, will waste your money

Avoid full stop!
Shoes were too small. Contacted them same day, took a week to reply, I replies, took another week to reply, so on and so on. Now I'm not eligible for full refund apparently, 75% store credit only. I asked for the store credit, took another week to reply, offering me credit again, still haven't receive details on how to use store credit. Avoid like the plague!