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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

No complaints about the product itself. they are amazing, and the software works without a hitch. However, We ordered multiple blinds and not once during the process were we warned that we would be hi... もっと見る

5つ星のうち3の評価

The blinds look and work great but I ordered a cord and it never came. Also if you are in America don't forget about tariffs because it can add up to be a lot.

5つ星のうち5の評価

We installed the Oslo Beige Smart Roller Shade in our stairwell window, which is completely out of reach, and it’s been a total lifesaver! The smart functionality works beautifully, making controlling... もっと見る

企業が回答しました

5つ星のうち5の評価

Beautiful and smart blinds with super helpful employes! Bought these after looking for smart blinds that supported everything I wanted for a long time. Finally these came up and checked every box. Fut... もっと見る

企業情報

  1. ウィンドウ トリートメント店
  2. カーテン販売店
  3. カーテン製造販売業
  4. インテリア デザイン店
  5. eコマース サービス

当該企業による記述

OmniaBlinds - Smart Shades for Modern Living Upgrade your home with our smart blinds, compatible with Apple Home, Alexa, Google, and SmartThings through Matter-over-Thread technology. Our custom shades seamlessly integrate into your smart home ecosystem, offering app-controlled convenience and voice activation. Unmatched Quality and Design Crafted from eco-friendly textiles, all our smart blinds are made in Sweden, ensuring energy efficiency and a perfect fit for your windows. Whether you need blackout blinds for privacy, translucent blinds for filtered light, or transparent blinds for a clear view, we have stylish options to suit any room. Seamless Integration and Easy Installation Experience wireless installation and intelligent light control that adjusts to your daily routine, enhancing both home security and comfort. Our blinds operate with Thread and Bluetooth, ensuring effortless use and seamless integration with your smart home setup. Sustainable and Functional At OmniaBlinds, quality meets sustainability. Enjoy the benefits of smart thermal regulation, keeping your space comfortable all year round. Our smart shades are designed for a modern lifestyle, combining elegance and functionality. Each blind is handcrafted in Sweden, ensuring superior quality and durability. Discover the OmniaBlinds Way Experience smart shades without compromises. Upgrade your home with OmniaBlinds smart shades today and enjoy unparalleled quality, seamless integration, and sustainable living.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

216件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常2週間以内に回答

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5つ星のうち5の評価

Fabulous pre-order Facetime service

Just had a FaceTime call with on of the product experts, first of all what a fabulous service to offer and secondly the expert was extremely helpful as we talked through our plans and he was able to reassure us, prior to ordering, that the assumptions we had made were correct he even offered some additional advice that we hadn’t considered which would improve the final outcome.

2025年1月6日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Hi Tim,

Thank you so much for your kind words! We are happy to hear that you found our FaceTime consultation helpful. We know that ordering custom blinds is an important decision, so we always strive to provide the best possible guidance to ensure a perfect fit for your space.

It’s also great to know that our expert was able to reassure you and even offer additional insights to enhance your final setup. We truly appreciate your trust in us and look forward to providing you with an excellent experience from order to installation.

Kind regards,

OmniaBlinds

5つ星のうち5の評価

Free samples!

Thanks for sending the free samples and refunding me the $19 dollars!

2024年12月30日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Hi Ben,

Glad to hear you received your samples and refund! Let us know if you need any help with your order.

Kind regards,

OmniaBlinds

5つ星のうち5の評価

Quality and Style!

Excellent quality blinds. Precision measurements, easy to use, looks terrific! Loved getting samples first. I would definitely recommend Omnia to anyone looking for quality smart blinds.

2024年12月16日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Thank you for your kind review, Kristine! :) We’re happy to hear that you’re satisfied with the quality and style of our blinds. It’s great that the samples helped you choose the right fit, and we truly appreciate your recommendation.

Kind regards,
OmniaBlinds

5つ星のうち5の評価

Don’t hesitate to buy

High quality product! You won’t regret it. So many fabric options to achieve the look you want. No more struggling to maneuver the blinds up and down. The motors are quiet, the ability to program and control them from your phone is amazing. I have just made my second purchase. Just do it!

2024年12月17日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Thank you so much for your kind words, Shelly! :) We’re glad to hear that you’re happy with the quality and the wide range of fabric options. We are also very glad to hear that you made the second purchase already- thank you for trusting us at OmniaBlinds again!

Kind regards,

OmniaBlinds

5つ星のうち5の評価

Very smooth

We ordered three blinds and they arrived very quickly. The fabric is as we expected very good quality. The only thing that I was aware of was that omniablinds said it will be about 2cm gap on both sides between the fabric and the window frame (we mounted them inside). I think that they can do better I think that they can add around 0.5cm fabric on both ends and it still will work good (at least it looks like it).
I’m very pleased with the motor itself. I was very impressed about sound and smoothness of it. I like how the motor slightly slows when it’s reaching “end” positions. We will be ordering more of them for our second floor for the summer.

2024年12月4日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Thank you for your kind review, Darek! :) We're very glad to hear that you’re happy with the quality of the fabric and the smooth operation of the motor.

Regarding the 2 cm gap on each side, we truly appreciate your feedback and suggestion. The gap is necessary to ensure that the fabric operates smoothly without brushing against the brackets or walls, which could otherwise cause wear or damage. While it might work in some cases to reduce the gap, we have to account for variations in installation conditions to ensure there are never any issues, no matter the setup.

Whenever you’re ready to order for the second floor, you’re more than welcome back!

Thank you for choosing OmniaBlinds!

Kind regards,

OmniaBlinds

5つ星のうち5の評価

Great blinds from an amazing company!

The blinds were made to the exact measurements. Easy to install and connect tot the smart home app via matter and the eve app. I had questions and they were quickly answered and they followed up after delivery to see if I had any questions with the install.

2024年12月4日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Thank you so much for your wonderful feedback Brandon! We're glad to hear that the blinds were a perfect fit and that you found them easy to install and connect. Providing quick and helpful support is a top priority for us, so it's great to know we could assist you effectively.

We truly appreciate you taking the time to share your experience! :)

Kind regards,

OmniaBlinds

5つ星のうち5の評価

We are very happy with our purchase

We are very happy with our purchase. Ordering was easy, shipping was good and we received the blinds earlier than anticipated. The quality of the blinds are great and installation was easy. I had to buy a hub to make the remote function work but now I have music too. The blinds work great. Again we are very satisfied with our purchase.

2024年12月2日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Thank you so much Randall, for taking the time to share your experience! I’m really happy to hear that everything went smoothly and that you are satisfied with the blinds :)

Kind regards,

OmniaBlinds

5つ星のうち1の評価

Product arrived with missing buttons…

Product arrived with missing buttons and will not connect to smart home.

2024年11月21日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Hi Wayne,

Thank you for your feedback, and we’re sorry to hear about the issues you’ve experienced. We’re confident that we can resolve this for you, and we kindly ask you to reply to the email we sent two days ago so we can better understand the situation and assist you further. If you haven’t received it, please don’t hesitate to contact us again at hello@omniablinds.com.

Rest assured, we’ll do everything we can to ensure everything is resolved and works as it should.

Thank you for your patience, and we look forward to hearing from you soon.

Kind regards,

OmniaBlinds

5つ星のうち5の評価

7 blinds in - very pleased.

Having now purchased 7 blinds for our home, I can say that the product is excellent and the overall experience has been very good. The web interface is intuitive and our interactions with the team have been positive and pleasant. Very pleased and highly recommend the company and solution.

2024年11月25日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Hi Stephen,

Thank you so much for your kind words and for taking the time to share your experience with us! We’re glad to hear that you’re enjoying your blinds and that the entire process, from the web interface to interacting with our team, has been positive for you.

It’s wonderful to know that you’re pleased with your purchase and would recommend us. Your feedback truly means the world to us and motivates us to continue providing the best service and products possible.

Kind regards,

OmniaBlinds

5つ星のうち5の評価

Very satisfied

Very satisfied, thanks.

2024年11月21日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Hi Gabriel,

Thank you for your kind words! We’re happy to hear that you’re very satisfied with your experience :)

Kind regards,

OmniaBlinds

5つ星のうち5の評価

Very responsive and helpful

Very responsive and helpful. Took a couple rounds of trial and error but we figured it out and they work great.

2024年10月7日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Hi,

Thank you for your kind feedback! We’re glad to hear that our team could assist you and that your blinds are now working great :)

Kind regards,

OmniaBlinds

5つ星のうち5の評価

Amazing service

Amazing service. Amazing products.

2024年9月3日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Hi Volodymyr,

Thank you so much for taking the time to share your feedback! Hearing that you had an amazing experience with our service and products truly means the world to us :)

Kind regards,

OmniaBlinds

5つ星のうち3の評価

I am generally disappointed with the quality of the products

I recently ordered three white blinds from OmniaBlinds, but I am generally disappointed with the quality of the products I received. Out of the three blinds, two had visible fingerprints, which is unacceptable for new blinds. Additionally, on two of the blinds, the motors were installed but not properly secured, causing an annoying clicking noise when the blinds are lowered. To make matters worse, the fabric on the third blind was poorly aligned with the bottom bar, resulting in an untidy appearance.

This was my first order with OmniaBlinds, and I expected higher quality. I’m disappointed by these issues, especially since I had high expectations for this brand.

Update:
Following my initial review, I was contacted by Emilie from OmniaBlinds’ customer service team. She provided clear instructions on how to resolve the clicking noise caused by the motors, and the issue has now been resolved. The follow-up from the team was prompt and thorough, which I appreciate. Although my first experience with the products was not ideal, the customer service I received has left a positive impression.

2024年8月21日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Hi Divonne,

Thank you for sharing your feedback with us. We are very sorry to hear that you are disappointed with the quality of the products you received. Quality and customer satisfaction are extremely important to us, and we take pride in ensuring that our customers are happy with their purchase.

Visible fingerprints on the fabric are something we have never encountered before, as we thoroughly inspect all of our products prior to shipping. I will personally ensure that no mistakes were made in our factory, as this has never been an issue with any previous customer orders.

Regarding the fabric misalignment, our products are shipped globally, and unfortunately, packages aren’t always handled with the care we expect during transit. As for the clicking noise, this can sometimes happen if the motor is installed too tightly. Since we test all products before shipping, we are confident that we would not ship products with those kind of issues. We would appreciate if you could share a video of the blinds, so we can see and hear the issues.

We have sent you an email to address these issues directly and to solve them as quickly as possible.

Thank you once again for your feedback and hopefully you can be satisfied with us and our products.

Kind regards,

OmniaBlinds

5つ星のうち3の評価

First motor did not function properly

First motor did not function properly. Spent over 12 hours isolating to a motor issue. After few days of purchasing the blind it went on sale for 35% off. Omnia refused to honor the sale price even with all the troubles i had gone thru.

2024年6月19日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Thank you for your feedback Insoo!

We are sorry to hear about the issues you experienced with the motor and the time you spent trying to resolve it. We appreciate your effort to fix the problem, but 12 hours seems like an unnecessarily long time. We are always ready to help and encourage our customers to contact us directly for support to avoid unnecessary frustration. Even though you didn't mention it, we are glad that you received the new motor and that everything is now working as it should.

Regarding the sale that started four days after your order, we have to set clear boundaries for our promotions; otherwise, customers could constantly request retroactive discounts, which would make it difficult to manage our sales fairly. We hope you understand our position on this matter.

If you have any further concerns or need additional assistance, please don't hesitate to reach out to us at hello@omniablinds.com.

5つ星のうち5の評価

5 Stars for Product, Process, People and Principles

In the fall of 2023, my wife and I purchased three very large sun-screen blinds for our south-facing sunroom. The service we received, the purchasing/shipping process and the blinds themselves were all excellent. OmniaBlinds received our rating of 5 stars out of 5 for that order.

Based on our initial experience with OmniaBlinds, we decided to equip the entire south-face of our home with their blinds. Our latest experience with OmniaBlinds can best be explained by four P’s: Product, Process, People and Principles.

As with the first purchase, the product is excellent! The fabric is of the highest quality and the motion system operates quietly and smoothly.

The OmniaBlinds purchasing process is a “well-oiled machine”! From the date of first communication, to ordering and receiving swatches, to submitting the order for the blinds to the date of delivery took less than a month! For any custom manufactured product, that is remarkable performance.

The people that we dealt with at OmniaBlinds (one in particular) are knowledgeable, friendly and helpful. All of our communication took place via email with a consistent turnaround time of less than 24 hours. When we experienced some minor technical issues, our OmniaBlinds contact was understanding, patient and helpful. She provided us with information and advice that allowed us to overcome the technical difficulties.

Many people would replace the P for “Principle” with the P for “Price”. Not us. We won’t deny that price matters, and OmniaBlinds are reasonably priced. But, dealing with a principled company matters to us more. OmniaBlinds operates in a principled manner. They do their best to ensure that their products meet the highest environmental standards. Their principles are also reflected in their customer service. During the installation, it was discovered that one of the motion systems was defective. Instead of making excuses and putting us off, our OmniaBlinds contact humbly and sincerely apologized for the inconvenience and after exhausting all efforts to correct the problem remotely, she immediately shipped us a replacement system.

In summary, OmniaBlinds deserves another 5 stars out of 5 for their product, process, people and principles!

2024年5月6日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Thank you so much Ken for taking the time to leave such a detailed and wonderful review, it truly means everything for us! :) We are proud to have met your expectations and grateful that you recognize the values we strive to uphold. We look forward to continuing to serve you and ensuring your experience with OmniaBlinds remains exceptional.

5つ星のうち5の評価

The ease of ordering and choice of…

The ease of ordering and choice of samples. Everything arrived packaged safely and a good indication of the color and quality. Thank you.

2024年4月15日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Thank you for your positive feedback Sue! We are glad to hear that the ordering process was smooth and that you were satisfied with the samples and packaging.

5つ星のうち4の評価

They are fine

Not bad. Shades arrived when they said they'll arrive. Well packaged. Cover for top/bottom positions button was missing. Visually doesn't bother me, but it is than possible to see this button for reset button, which made setting up a bit complicated.
Shades look good with nice hardware. While setting up end position it got stuck a bit and while "unstucking" the fabric got loose from the bar at the end. I would expect it to be a bit stronger, but my bad anyway. Bit of glue solved the issue with no problem.
Fabric is ok. Color is fine, they should be somewhere between blackout and see through. They are very much on the darker side. The "translucent part" is not really there. It seem like someone just poked very very tiny holes into blackout fabric. But I ordered very dark ones (barcelona dark grey), and the fabric overall looks a bit better than on the pictures. Just when sun shines on them you see these super bright dots in the dark shades.
Overall I am quite happy with them.

2024年4月11日
OmniaBlinds ロゴ

OmniaBlinds からの回答

Thank you MarB, we appreciate your review and feedback! We always appreciate hearing from our customers and are here to help. It would have been great if you had reached out to us before ordering or responded to our email after receiving your order, as we could have easily resolved the things you mentioned. We will reach out to you again later today.

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