レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The best .helped from simple return to abn return now 3rd year.response times great answer all questions even help me learn as well as I go along.recommend to anyone who needs to do tax returns or any... もっと見る

5つ星のうち5の評価

Big thanks to Albert at One Click who has done my tax returns for the last 4 years. I am a sole trader with multiple income streams (including international), so I have always found doing my... もっと見る

5つ星のうち1の評価

This is my first time doing a return in Australia, and saw these guys posts all over FB and looked like the best , fastest way to receive my refund. Infact it's been the worse , despite ATO confirming... もっと見る

5つ星のうち5の評価

Don’t know why I haven’t been doing it this way for years, took about ten minutes on the phone and my return estimate went from me owing ATO to getting about a thousand back. I work from home due to p... もっと見る

企業情報

  1. 税金の確定申告書類作成ソフトウェア

当該企業による記述

Taxes, Health Insurance, Wills — We know how time-consuming and tedious Life Admin can be. Our app is a fuss-free digital finance solution offering people a much simpler way to organise, track and manage all Life Admin from one convenient dashboard.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

508件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Barkly shire council

I want to check my ATO for Barkly shire council

2022年10月28日
自発的なレビュー
One Click Life ロゴ

One Click Life からの回答

Hi Dianne, if you can get in touch with the team directly via email (hello@oneclicklife.com.au) or phone 1300 707 117 we'll be able to answer any questions you have. Cheers

5つ星のうち5の評価

Nathan ❤️ is life saviour

Nathan ❤️ is life saviour! I've been told from ETAX ACCOUNTANTS that I was owning 3186$ ....
Today I've received a phone call from Nathan telling me that I'm not in debt at all ,instead I'll receive some money! After dealing with Etax for more than a month it took 10 minutes to Nathan to figure all this out. He was really polite , cool helpful and funny.
Dude u just made my.day!
Thanks again for your help and the very good news ! I wish u all the best, and I send u love love love and more love!
Thanks! Deb

2022年7月25日
自発的なレビュー
5つ星のうち5の評価

good experience

Simple and easy process, friendly staff and got a quick return. Very pleased with the service. See you again next year.

2022年7月18日
自発的なレビュー
5つ星のうち1の評価

Terrible and please avoid it.

Terrible and please avoid it.
I had made an account and before including any information, I decided to do my taxes with the ATO. A few weeks later, I receive an email stating that I owe them money? Absolutely not. They did not do my taxes in any sense and I was unable to delete my account due to the confusion at the time. I gave them no information of mine so they had no right to do anything without my knowledge. Complete and utter scam and go to a company or website that will help you with your taxes properly.

2022年5月20日
自発的なレビュー
One Click Life ロゴ

One Click Life からの回答

Hi Jade, thank you for contacting us and raising your concern, however, I cannot verify you on the system, can you please contact us at hello@oneclicklife.com.au so we can investigate this further for you. Thanks

5つ星のうち1の評価

AVOID for anything more complex than a basic return. Don't use these guys for anything other than the software. They ARE NOT PROFESSIONAL TAX ADVISORS!

Had some complex tax affairs to be sorted out and unfortunately made the mistake of engaging OneClick.

They are a software company and not a professional tax advisor. Communication is beyond just poor, they provide no advice as to how to manage tax optimisation and their service to negotiate any penalties with the ATO are non-existent. In fact you would be MUCH better off picking up the phone yourself. Your assigned rep will not be contactable by phone and will not give out mobile number. They do not care about optimising your outcome, just charging for entering numbers in their software.

Avoid for anything more complex than a simple PAYE return.

Edit response to below comment on 9 June 2022:

The problem was not with your phone system.

In fact even when in contact with Nathan, the Managing Director of this business - on his mobile phone - who promised to "look into" the issues and respond with at least an explanation for the appalling service I received. I STILL got no response or answer after chasing him 6+ times over 4 days when he knew I was leaving the country. Your accountants may know the tax rules, but part of the service is effective communication with clients and on this topic, your organisation has FAILED DISMALLY in each my interactions with EVERY ONE of your staff members I interfaced with.

2022年2月25日
自発的なレビュー
One Click Life ロゴ

One Click Life からの回答

Hi Jon, thank you for contacting us and raising your concerns. Our accountants are highly qualified & capable of more than PAYE returns. Unfortunately we did have some issues with our phone systems, but have since rectified. If you can please contact us by emailing hello@oneclicklife.com.au, we are more than happy to discuss. Thanks

5つ星のうち1の評価

BIGGEST SCAM!

BIGGEST SCAM!! DONT USE!! I’m an 18 year old, and so naively lodged my tax return with One Click. A really easy process to begin with which made me believe that it would be a trustworthy process. After a couple weeks I received my receipts from the ATO that my tax return had been deposited but I was yet to receive any payments. Come to find out it had been deposited into a random account! I’ve tried to contact them several times. NOTHING. Biggest regret, honestly just lodge your tax yourself. Hope they feel great after scamming $900 out of a 18 year old

2022年1月10日
自発的なレビュー
One Click Life ロゴ

One Click Life からの回答

Hi Erika, thank you for contacting us and raising your concern, however, we can see there was an issue with the details that you entered into your lodgement. We can see on the system that it was rectified, funds refunded & the lodgement fee only charged. Can you please contact us at hello@oneclicklife.com.au so we can investigate this further for you. Thanks

5つ星のうち5の評価

I can’t thank them enough

I can’t thank them enough! I did my tax 2 weeks ago “late I know”! But today I got a warning letter from the ATO for an unlodged tax return in 2017 and could be fined?!?! I called the office and spoke to “A” couldn’t quiet understand his name his name but turns out he already sorted this for me and they will just send a bill at the end of the month. Can’t thank these guys enough as o couldn’t afford the fine when I didn’t even know I had to do a tax return for 2017 when I only worked part time as a student! Thank you thank thank you!

2021年11月17日
自発的なレビュー
5つ星のうち1の評価

Just randomly got a statement saying I…

Just randomly got a statement saying I owe them money, and the only option they have is by eftpos payment to a bsb/ acc number
Account name under some mobile busines.
SO LEGIT !! 😂😂

2021年11月1日
自発的なレビュー
One Click Life ロゴ

One Click Life からの回答

Hi Feifei, thank you for contacting us and raising your concern, however, I cannot verify you on the system, can you please contact us at hello@oneclicklife.com.au so we can investigate this further for you - thanks Rob

5つ星のうち5の評価

Very impressive & easy

Pretty impressive. I just completed a tax return in 5 minutes. The process was sleek and easy. Income already in there, there was something there for pulling in expenses and the system showed me an estimate at the end.. which was more than I expected and more than previous years. V happy. Will now be doing a will with these guys too!

2021年10月14日
自発的なレビュー
One Click Life ロゴ

One Click Life からの回答

Thanks for reaching out Dan and leaving a review. We like to think our system is sleek, easy and awesome to use! We are happy you liked it and you got a bigger than expected refund and great that you are doing your will, Adulting has never been easier!

5つ星のうち1の評価

*CAUTION* Please Read

Please do not be fooled by the first stage that says $0 cost!!!
I am a 16 year old... CHILD
That was scammed, I completed the forms and was happy to be getting my $70 of tax back.
I later received an email, saying that I owe $99 for simply using their website.
I am loosing more money then I am gaining. This is an absolute joke stealing naive childrens money. There was no warning stating you that I may not profit from this tax return and signing up had no information about having to pay.
I am disgusted, and all I want is for this taxation department to get rid of my details and cancel the return...

2021年10月14日
自発的なレビュー
One Click Life ロゴ

One Click Life からの回答

Sorry to hear you are unhappy with the fees Chole. We understand you may not have seen the fees on our sign-up page and that this is frustrating for you. Our pricing is listed on our website as well as all registration pages. ‘$0 upfront fees’ is listed as we don't charge any upfront fees as we only charge a fee once a tax return is lodged, which is taken from the refund. Our pricing is listed where this messaging is used to ensure clarity. We do apologise for any misunderstanding - If you would like to discuss the matter further then please don’t hesitate to email hello@oneclicklife.com.au or please give us a call on 1300707117. Thanks - Marc

5つ星のうち1の評価

Sting you 100 dollars after you pay $99

Paid my tax return and done which was 99 dollars. After 4 months they say that I owe them 100 dollars out of no where? They even send out a statement to my email address, saying that it is 20 dollars for each year, for 2016 2017 2018 2019 2020 tax return which I DID NOT DO IT WITH THEM!!!

2021年10月4日
自発的なレビュー
One Click Life ロゴ

One Click Life からの回答

Thank you for contacting us Calvin. We only invoice for work that has been completed by one of our number geek accountants. If you have already paid for completed tax work, then it may be a simple system error. Please can you email your details to hello@oneclicklife.com.au and we will investigate this further for you, many thanks - Marc

5つ星のうち1の評価

Got an email saying I owed $20 4 months…

Got an email saying I owed $20 4 months after doing my tax back and I payed their regular $99. So why the hell are they charging me $20 out of no where??

2021年10月4日
自発的なレビュー
One Click Life ロゴ

One Click Life からの回答

Hi Pim, thank you for reaching out. We only invoice for work that has been completed by one of our number geek accountants. If you have already paid for completed tax work, our apologies, this may be a simple system error and easily rectified. Can you please email your details to hello@oneclicklife.com.au and we can investigate this further for you, many thanks - Marc

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報