Professional, clean, and fast. The staff were friendly and the procedure was handled with great care. Results came back exactly when promised. Will definitely use this service again. The clinician was... もっと見る
企業が回答しました
3 Overton's Yard, CR0 1SL Croydon, England, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Professional, clean, and fast. The staff were friendly and the procedure was handled with great care. Results came back exactly when promised. Will definitely use this service again. The clinician was... もっと見る
企業が回答しました
I had a full set of tests done, taken at 8:45am and the reportwas completed less than 24 hours later (just after midnight). It was 74 pages long (81 markers) but pretty comprehensive. There were a few... もっと見る
企業が回答しました
I needed a few specific tests done and One Day Tests was the only laboratory that offered the option to book the tests separately rather than paying for a whole package. The clinic service is very con... もっと見る
企業が回答しました
A very good experience .It wasn't a great start, because I opted to have the home test, and could not get enough of a sample. However, they were very helpful about it, and I ended up going to the cli... もっと見る
企業が回答しました
Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!
3 Overton's Yard, CR0 1SL, Croydon, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 99%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

One Day Tests - Croydon からの回答

One Day Tests - Croydon からの回答

One Day Tests - Croydon からの回答
FRAUD
I trusted this company with a time-critical blood test which was fully paid in advance and confirmed by email. When I arrived there (in the alleyway off a street market where the branch is), the place was closed, shutters down and all.
I immediately contacted them - too busy to answer the phone, tell you to leave a message) and email them geo tagged and time stamped pictures of the place. I even bothered to shake and "knock" on the closed dirty grafitti covered shutters to no answer.
Customer service now refuses to refund me and compensate the additional cost of having it done in another lab given I needed an answer on that day (nevermind the inconveniece and a work day wasted) saying there was a back door I missed. I asked for proof of the signage pointing to that door and they unilaterally closed my complaint and washed their hands, no care in the world. I will be pursuing legal action but feel I really need to share this as they should not be trusted with important mattters such as one's health.
Criminal company, not to be trusted at all.
UPDATE: I have submitted pictures of the closed store geo and time stamoed with no signage whatsoever to an altetnative entrance. I would gladly share them here if the option was available. Onedaytests insists as per answer below there was signage to alternative door but they can't provide any evidence. I have asked for it multiple times and received no answer at all.
This is clearly a dishonest company not to admit the failure and keep my money. I do not need this test anymore, it was time critical and I spent twice the amoynt of money again to have it done on that day with a reputable provider instead. I will report them and pursue compensation but want to prevent other people from falling into their trap

One Day Tests - Croydon からの回答

One Day Tests - Croydon からの回答
Viviane deserves all the praise! She was incredibly careful, attentive, and very skilled during the blood collection, making the procedure smooth and completely comfortable. I’m giving a 5-star rating solely because of her outstanding work!

One Day Tests - Croydon からの回答
Viviane deserves all the praise! She was incredibly careful, attentive, and very skilled during the blood collection, making the procedure smooth and completely comfortable. I’m giving a 5-star rating solely because of her outstanding work!

One Day Tests - Croydon からの回答
Easy booking and payment. Reminders sent. Appointment time kept and efficient.

One Day Tests - Croydon からの回答
Viviane was wonderful - friendly, professional, swift and put this blood test wuss at ease. Clean site, in and out in 10 minutes. Five stars.

One Day Tests - Croydon からの回答

One Day Tests - Croydon からの回答
V prompt in result i had mine done at mor had the results by evening.

One Day Tests - Croydon からの回答
Brilliant.
I have used this service at both Crawley and Croydon. I have also had communication with customer services - absolutely brilliant.
Crawley was amazing - the phlebotomist ( Sharon ? ) was so patient , professional and reassuring.
Emma from customer services was so helpful , friendly , informative and gave such great helpful advice particularly around preparation.
Viviane in Croydon was amazing.
So friendly , calming , reassuring , an absolute angel.
I’d never heard of Onedaytests before a few days ago. I absolutely will use them again without hesitation. Very clean and professional sites too.

One Day Tests - Croydon からの回答
Efficient service, kind nurse who put my son at ease . Results back quickly same day.

One Day Tests - Croydon からの回答
I booked a blood test the same day and could get the appointment straight away. Very responsive and effective. I got the result like predicted. I would recommend to friends and family.

One Day Tests - Croydon からの回答
The taking of the blood samples was very quick. Also the results arrived the same evening which was great. Only giving 4 stars as I had to wait quite a while in reception area, even though I arrived in time for my test. Otherwise it all went as promised.

One Day Tests - Croydon からの回答
Great Staff!
Completely satisfied of your service.
All went smoothly and unexpected quickly.

One Day Tests - Croydon からの回答

One Day Tests - Croydon からの回答
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