One Legal | An InfoTrack Company レビュヌ 

443
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TrustScore 5段階評䟡の1

1.2

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Customer service experience was absolutely terrible. It was insulting. They refused to answer any questions as simple as what is my order number. Run from this service. The worst corporate and... もっず芋る

5぀星のうち1の評䟡

Horrible SERVICE! You DO NOT want to use their services. THEY ARE VERY UNORGANIZED. They created second case numbers on multiple cases due to their incompetence. They promise resolution and keep you o... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

They do not generate a proof of service when e-filing this is a basic thing that multiple other e-filers provide. When I talk to support they blamed it on rules of court but could not point me to an... もっず芋る

5぀星のうち2の評䟡

DISASTER OF A WEBSITE !! THEY MUST HAVE BEEN ON DRUGS when put the website together. We are a high volume firm and are trying to move away from this disastrous operation. First, they are too cheap to... もっず芋る

䌁業情報

  1. 法埋サヌビス

圓該䌁業による蚘述

One Legal is the most comprehensive online court filing and process serving tool in the U.S. Easily submit and serve court filings, manage case documents in an accessible and easily searchable portfolio, and reduce the risk of error or rejection with our powerful compliance features. Learn more at onelegal.com


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TrustScore 5段階評䟡の1

443件のレビュヌ

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5぀星のうち5の評䟡

Excellent!

Excellent!

One Legal is always there to lend a hand and very supportive, especially in the beginning when we first started using it. It's just so easy to do everything from serving documents (with large proofs of service) to filings. And it is the most efficient way to get the job done as One Legal is very reasonable.

2018幎9月25日
自発的なレビュヌ
5぀星のうち5の評䟡

The service is phenomenal

The service is phenomenal. When needed, a real person is available to walk you through the steps and each time gets easier. I have now actually managed, all by myself, to file electronically, using One Legal. Thanks again One Legal for making this part of life simpler for lawyers.

2018幎9月12日
自発的なレビュヌ
5぀星のうち1の評䟡

WORST SERVICE EVER!

This company will charge you twice for THEIR mistake and then refuse to talk to you about it, or even acknowledge it. The employees are not well trained and are incompetent and have no clue of legal process or what to do in any situation. If you want your pleadings to not be filed properly, use them. If you want two case numbers for one case, use One Legal. If you want to pay for awful service, use One Legal.
If you love sitting on the phone over an our waiting for customer service, use this service.

ONE LEGAL IS THE WORST LEGAL SERVICE!

2018幎9月5日
自発的なレビュヌ
One Legal | An InfoTrack Company ロゎ

One Legal | An InfoTrack Company からの回答

Hi Michelle,

Thank you for sharing your experience with us. I'm sorry to hear that it was less than desirable. If you could email me at feedback@onelegal.com with your customer number and the order number that you're referring to, I'd be happy to personally look into this for you. This is not the experience we want our customers to have and I'm very grateful that you shared it with us so we have the opportunity to address this and improve our service!


All the best,

Lisa, One Legal

5぀星のうち5の評䟡

One Legal worked for me

One Legal worked for me. I used the service to file my lawsuit. Then I used the process service. The defendant moved, so I used the skip trace service and they found a new address. After three attempts they served the defendant. I am very happy as I am doing this on my own. I would highly recommend One Legal.

2018幎8月27日
自発的なレビュヌ
5぀星のうち1の評䟡

The absolute WORST most cumbersome and


The absolute WORST most cumbersome and ineffective efiling company on line. excessively long wait times to have even the most basic question answered. Not to mention ongoing technical support issues and problems on line with efiling.This company is an absolute nightmare to deal with. Unfortunately, the Court doesn't allow any other efiling company for San Diego.

2018幎7月17日
自発的なレビュヌ
One Legal | An InfoTrack Company ロゎ

One Legal | An InfoTrack Company からの回答

Hi Kara,

Thank you for sharing your experience with us. I’m sorry to hear that it's been a less than desirable one using our system. I’ll bring up your concern over wait times with our Customer support team. Regarding technical support issues with eFiling, would you please email me at feedback@onelegal.com with your account number and details of what you are experiencing so that I can have our Engineering team look into this?


All the best,

Lisa, One Legal

5぀星のうち5の評䟡

I have been using One Legal for more


I have been using One Legal for more than 15 years as a Legal Secretary.
It's only One Legal that I trust to have my documents filed on time very time.
If I have problems with the documents/ or filing, Staff will call/email me to correct the filing or get more instructions to get the documents filed. As a Legal Secretary, to have documents filed on time is very serious and necessary to avoid Court's sanctions, etc. I depend on One Legal as my right hand/assistant to get my job tasks done on a timely manner. It's so user friendly to file/ retrieve/ follow up my documents on their website.
More power to One Legal!
I can't do a good job with you as my assistant.

2018幎7月16日
自発的なレビュヌ

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