Jodi was very professional and surpassed expectations. She was very helpful and personable. I did not appreciate that the wait time kept increasing after I booked the appointment and joined the qu... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Thank you to William Burton for his friendly and efficient service. I had no idea what I was doing and he guided me through the entire process with patience and courtesy.
It made my life a lot easier since I needed a document notarized for the US while I’m located on the opposite side of the world! It was very quick and easy and Tomeela was a complete professional who... もっと見る
Despite my limited computer skills I was able to navigate the whole process of connecting with the site and follow the instructions from the beginning to end without too much difficulty. The differen... もっと見る
企業情報
当該企業による記述
OneNotary is the U.S. leader in 24/7 online notarization — trusted by Docusign, Morgan Stanley, Liberty Mutual, Amazon, DoorDash, Procore, and hundreds of other organizations. We connect customers to a live, professionally trained notary in under one minute and complete most notarizations in under five minutes — delivering the simplest and most reliable experience in the market. Unlike marketplace-based solutions, OneNotary operates as enterprise-grade infrastructure built for compliance, scalability, and seamless integration into modern business workflows. When every minute matters — and compliance cannot be compromised — teams choose OneNotary.
連絡先
1 Belvedere Place, 94941, Mill Valley, 米国
- support@onenotary.com
- onenotary.com
4.9
優良
3507件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Notary Company
I had a wonderful experience with this service. Anadina and Jadier were incredibly helpful, kind, and patient, making the entire process go smoothly. They are professional, punctual, with clarity. Highly recommend NY One Notary.
2026年8月31日
自発的なレビュー
The first contact with your service was horrible. The second contact was better, but still problematic. How ever, the service given by both notaries was excellent.
Excellent service on the second try, after the first attempt was rejected by the Florida-based notary who was assigned to me, so that i had redo the online process all over again, which cost me a lot of time and effort! On the first try, there were two problems: (1) when trying to establish my identity, i was given an option to take a photo of a U.S. “passport card”, but NOT of an actual passport (which is what i had!). (2) when asked to indicate the country where i was currently residing, it showed the “United States” with up and down arrows (that should have given the option to select another country other than the U.S. However, because those arrows did not work, i could not indicate the country where i am actually residing (which is Mexico). SO…your company needs to fix both of these problems!!!!
2026年8月27日
OneNotary からの回答
Thank you so much for sharing this detailed feedback, and we're really glad to hear that both notaries provided excellent service — that's exactly the experience we aim for.
We'd also like to clarify that your first notarization attempt was unsuccessful because the driver's license used for identity verification had expired, which is why the notary was unable to proceed at that time.
To address your two points:
1. Photo ID options: U.S. citizens can upload a Driver's License, State ID, Passport, Passport Card, Permanent Resident Card, or Work Permit. Non-U.S. citizens are only able to upload their passport for identity verification.
2. Country/address selection: For identity verification (KBA), a U.S.-based address is required, since this is what allows the system to generate the necessary verification questions. Unfortunately, an address outside the U.S. (such as Mexico) can't be used for this step.
We're sorry for the frustration and lost time this caused on your first attempt, and we appreciate you taking the time to report it in such detail — this kind of feedback genuinely helps us improve.
Also, please note that you are not charged unless your session is successfully completed — so the first attempt would not have resulted in any charge.
Thank you again for your patience, and we're glad the overall experience with our notaries was a positive one.
-
Thank you,
OneNotary Team
I'm having a hard time downloading it
I'm having a hard time downloading it, but I'll figure it out. Otherwise, things went well. Thank you,
2026年8月30日
Great Experience…
It was hast the lady who assisted me was courtesy and polite and very fast everything went seamlessly, it was a great experience, I was worried it would difficult, it was a breeze . Kudos
2026年8月30日
Online Notaries are AWESOME!
I had the pleasure of working with Steven Frasier in NY and he was very professional, understanding, patient, and a delight to work with! I would give him 7 starts!!!!!
2026年8月29日
It is very pleasant experience
It is very pleasant experience. I even can choose commissary from my home state, which is very convenient for getting the apostille
2026年8月29日
Empress was perfect.
2026年8月29日
The person who helped me was great!
2026年8月28日
The process was simple and quick.
2026年8月27日
Notarization on line was quick and…
Notarization on line was quick and efficient, much better than having to drive to a local notary.
2026年8月27日
Mr. Burton
Mr. Burton was courteous, patient, and professional. He assisted me with some technology issues that went above and beyond. I recommend Mr. Burton and One Notary for all your notary needs.
2026年8月27日
easy and quick
2026年8月27日
Efficient
My notary was nice, polite and very efficient. I was a little nervous about doing it online, but she made the experience a positive one.
2026年8月27日
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