The therapist I was matched with is amazing. The therapy I have received has left me feeling lighter and better after each session. I am so happy I tried Online Therapy, it has been so beneficial to m... ãã£ãšèŠã
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Love my therapist Amanda Laflamme. The worksheets are great and helped me get a lot out before the first session and even helped me realize many things about my feelings and triggers. After my first s... ãã£ãšèŠã
It was customized to my needs. I was able to pick my therapist, individualized care plan that met my needs. It really helped work through a difficult time in my life and it easily accessible.
In general: Great platform with abundant resources and really professional therapist Pros: 1) great exercises every time I log on, it really makes me think 2) as long as there's internet, I coul... ãã£ãšèŠã
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At Online-Therapy.com, we offer accessible and effective mental health care from the comfort of your home. Our personalized, evidence-based therapy programs are designed by licensed therapists to address a variety of mental health needs, including anxiety, depression, and stress. Join thousands of satisfied clients and start your journey to better mental health today with Online-Therapy.com!
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Humlegatan 2B, 26338, Hoganas, ã¹ãŠã§ãŒãã³
- support@online-therapy.com
- online-therapy.com
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Life-Changing Marriage Counseling with an Exceptional Therapist!
Belinda Gray was absolutely phenomenal! My wife and I faced the most challenging period in our relationship in November 2024, reaching a point where I was considering moving out and starting a new life. This was unprecedented in our 14.5 years together, making it particularly difficult.
Desperately needing professional help, we discovered online-therapy.com. The website's user-friendly and interactive interface proved invaluable during this time.
Our weekly video sessions with Belinda created a sense of mutual accountability. Her expertise, kindness, and insight were instrumental in helping us strengthen our marriage. She provided us with practical tools and guidance that helped us reconnect and rebuild our relationship. Thanks to her support, we've made significant progress in understanding and communicating with each other.
I highly recommend Belinda to any couples going through difficult times. Her compassionate approach and professional expertise make her an exceptional therapist who can help you navigate even the most challenging relationship issues.
2025幎2æ12æ¥
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Online Therapy ããã®åç
Thank you for sharing your powerful story. Weâre so glad to hear that Belindaâs support, insight, and guidance have made such a meaningful difference in strengthening your marriage. Itâs wonderful to know that the platform and your sessions together helped you through such a challenging time and gave you tools to move forward.
The platform is stressful.
My therapist was professional and easy to talk to. I have no beef with her. But Online-Therapy's platform was frustrating. Once I tried to connect with video from my phone but I had technical difficulties. I tried switch to text or voice but the platform wouldn't allow it. That appointment was canceled as a "no show". When I complained, they did credit that session - but here's the rub. You only have a month to complete all your sessions, and the platform makes it near impossible to schedule a makeup session in the same week as your missed appointment. After the auto-renewal kicked in, I was already behind on sessions. When I wrote to support again, they credited me an extra week. Then I tried to schedule a session outside the holiday period, but the system kept cancelling my appointment. I paid for eight sessions and only got the chance to schedule four. After many emails to support, I've thrown up my hands. It feels like I'm getting responses from a bot and not a person. When I attempted to "pause" my subscription, my time ran until the end of the month anyway, so I lost those sessions. So, during a holiday period, or if you go on vacation, you can't keep up with Online-Therapy. They gave me an extra week, but I fell so far behind it wasn't worth the money spent.
UPDATE: CEO kindly reached out to me and extended my subscription by one month after reading my review, so I was able to make up the lost appointments with my therapist.
2024幎12æ30æ¥
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Online Therapy ããã®åç
Thank you for sharing your detailed feedback. Weâre glad to hear you had a positive experience with your therapist, but weâre truly sorry that the platform caused frustration. We understand how important it is for clients to have a seamless experience, especially during challenging times.
Your concerns about technical issues, scheduling, and session flexibility are taken very seriously. While we're happy to see that your subscription was extended and you were able to make up your sessions, we apologize for the difficulties you experienced along the way. Our goal is to provide a supportive and stress-free platform, and itâs clear we fell short in your case.
We are always working on improving our platform to better meet the needs of our clients. Feedback like yours helps us identify where changes are needed, including making scheduling more flexible and ensuring a smoother experience when switching between session formats.
If you have any remaining concerns or suggestions, weâd love to hear them. Please donât hesitate to reach out directly. We value your input and are committed to providing the best possible service.
Thank you for giving us the opportunity to address your concerns.
Warm regards,
The Online-Therapy.com Team
The best online therapy available!
This is exactly what I needed and I am so happy I found this service. All the amazing tools right at my fingertips and being able to meet with my therapist right from my couch is the BEST! Anytime I feel the need, I know this site will be here for me. I feel so supported and so much stronger since coming here. THANK YOU!
2024幎12æ15æ¥
Online Therapy ããã®åç
Thank you so much for your wonderful feedback! Weâre thrilled to hear that our platform and tools have made such a positive difference for you. Knowing that you feel supported, stronger, and empowered through your therapy journey means the world to us.
Our goal is to make accessing therapy as convenient and effective as possible, so it's amazing to hear that meeting with your therapist from the comfort of your couch has been such a great experience for you. We'll continue to be here whenever you need us.
Thank you for choosing Online-Therapy.com and for sharing your kind words!
Warm regards,
The Online-Therapy.com Team
I really like the concept of thisâŠ
I really like the concept of this company. It feels good to have a choice of how you want to commit to your journey of self care. I admit I was apprehensive after I was transferred to a different therapist I highly recommend sticking with it to find a therapist that works for you. This company offered me a refund when I was upset about this and I was more than humbled by the kindness and respect thru our ordeal. I am grateful for this type of service and will recommend this company to all.
2024幎9æ30æ¥
Online Therapy ããã®åç
Thank you so much for your thoughtful feedback! Weâre really happy to hear that you found value in our platform and that the flexibility we offer helped you navigate your journey of self-care. Itâs completely understandable to feel apprehensive when transitioning to a new therapist, and weâre glad you chose to stick with it and found a therapist that works for you.
Weâre also pleased to hear that you felt supported during the process and that our team could provide the kindness and respect you deserve. Your recommendation means a lot to us, and weâre grateful to have been a part of your journey.
Wishing you continued success and well-being, and thank you again for your support!
Warm regards,
Petra at Online-Therapy.com
Refreshing Experience
Talking to Bernadette has been refreshing and helpful. I liked her disarming personality, sincere approach and resourcefulness towards helping my unique situation.
2024幎10æ2æ¥
Online Therapy ããã®åç
Thank you so much for sharing your experience! We're so happy to hear that your sessions with Bernadette have been refreshing and helpful. Itâs wonderful to know that her sincere approach have made a positive impact on your situation.
Weâll be sure to pass along your kind words to Bernadette. Weâre grateful to be part of your journey and look forward to continuing to support you.
Warm regards,
Petra at Online-Therapy.com
I like the journal and worksheet
I like the journal and worksheet. But the therapist I had didn't seem to check them. The last 2 sessions got offtrack. I have changed therapist.
My new therapist is much much better. Very intelligent and helpful and not mechanistic in her thinking.
2024幎9æ19æ¥
Online Therapy ããã®åç
Thank you for sharing your feedback. Weâre glad to hear that the journal and worksheets have been helpful tools for you. Please note that the journal is private and not reviewed by therapists, but the worksheets should absolutely have been responded to. We apologize for any oversight in this regard and appreciate you bringing it to our attention.
Our aim is to ensure a supportive experience and weâre happy to hear that youâve changed to a new therapist.
Weâre here to support you in any way we can moving forward. If you need any further assistance, donât hesitate to reach out to our customer service team at: support (at) online-therapy.com
Warm regards,
Petra at Online-Therapy.com
It helped me a lot
It helped me a lot, and continues to help as long as I stick with what I learned.
2024幎9æ11æ¥
Online Therapy ããã®åç
Thank you for your feedback! Weâre so pleased to hear that the tools and techniques youâve learned continue to help you, even beyond your time in therapy. This is exactly why weâve created our happiness toolboxâto equip you not just with support during therapy, but with lasting tools and knowledge that you can use for the future.
Weâre grateful to have been part of your journey and look forward to supporting you whenever you need us.
Warm regards,
Petra at Online-Therapy.com
Online Therapy is a great service
Online Therapy is a great service. The pricing is afforadable compared to many others.
The information and worksheets are great.
Having your own therapist on hand to message work through the sheets with and video calls is great
2024幎9æ15æ¥
Online Therapy ããã®åç
Thank you so much for your kind words! Weâre delighted to hear that you find our service both helpful and affordable. Itâs wonderful that the information and worksheets have been valuable to you, and that having a dedicated therapist available for messaging and video calls has enhanced your experience.
Weâre committed to offering accessible support and resources, and itâs great to know that our approach is working well for you.
Warm regards,
Petra at Online-Therapy.com
Great Website. Excellent Therapist
Excellent therapist. The website is easy to navigate and everything worked well. The video conference feature was excellent.
2024幎8æ17æ¥
Online Therapy ããã®åç
Thank you so much for your kind words and for taking the time to leave us a 5-star review! ð We're thrilled to hear that you had a positive experience with our therapist and found the website easy to navigate. We strive to make the entire process smooth and user-friendly, so it's great to know that the video conferencing feature worked well for you.
If there's anything we can do to make your experience even better, don't hesitate to reach out. We're here for you! ð
Very efficient and effective for my counseling needs.
The structure of the website is very user-friendly. I had never imagined online therapy could work so well, and be so easy to access. I was immediately teamed with an excellent therapist who has made the experience very beneficial.
2024幎7æ29æ¥
Online Therapy ããã®åç
Thank you for your kind review, this makes us so happy to hear! Itâs wonderful that our platform has been easy to navigate, and we're pleased that your online therapy experience has been so positive. Being paired with the right therapist can make all the difference, and we're happy to hear that it was a great immediate match for you.
Making therapy accessible and effective is our top priority, and weâre glad that it has worked well for you.
Kind regards,
Sofia at Online-Therapy.com
A great combination of live sessions and tools
This service offers a great combination of live sessions and tools. There are worksheets that really help you analyze your problems and helps you realize what you need in life. Your therapist gives you feedback on the worksheets and you can message them anytime. I found it to be a very useful combination and I've noticed an improvement after just one month. The therapist I was matched with was so kind. The customer service team is also helpful and efficient in matching you with a therapist. I recommend this for anyone who wants to try CBT.
2024幎7æ27æ¥
Online Therapy ããã®åç
Thank you for your wonderful review! Itâs fantastic that the combination of live sessions and tools like the worksheets has been so effective in helping you work through your challenges. Seeing improvement after just one month is truly amazing and encouraging, and weâre happy to know that your therapistâs kindness and feedback have contributed to this progress.
Weâre also pleased that our customer service team was able to match you with the right therapist quickly. It's exactly the type of experience that we want clients to have with us. Your recommendation is greatly appreciated, thank you so much!
Kind regards,
Sofia at Online-Therapy.com
Great site!!
I like the service and they really respond to my needs. I have this therapist I really, really like. It's made my life so much better since I began using this site.
2024幎7æ22æ¥
Online Therapy ããã®åç
Thank you for your feedback. Weâre glad to hear that you like our service. However, we understand that cost can be a concern.
We strive to provide quality support and resources that are accessible to everyone. We regularly review our pricing to ensure we offer the best value possible. Additionally, we offer various plans to cater to different needs and budgets, and we sometimes have promotions that might help reduce costs.
Thank you for sharing your thoughts, and we appreciate your understanding.
my experience has been life-changing.
2024幎7æ5æ¥
Online Therapy ããã®åç
Thank you for sharing your experience with us. We are thrilled to hear that your time with Online-Therapy.com has been life-changing. Your success and satisfaction are our top priorities, and itâs incredibly rewarding to know that we have been able to make a positive impact on your life.
very good customer service
2024幎7æ5æ¥
Online Therapy ããã®åç
Thank you for your kind words! Weâre delighted to hear that youâve had a positive experience with our customer service. Our team works hard to ensure that our clients receive the best possible support.
Dr Pott-Pepperman
Dr. Pott-Pepperman is an excellent therapist; he's wise, knowledgeable, and warm. I've been working with him for some time, and have made substantial progress.
2024幎7æ6æ¥
Online Therapy ããã®åç
Thank you so much for your wonderful feedback about Dr. Pott-Pepperman. We are thrilled to hear that you have found him to be wise, knowledgeable, and warm. It's fantastic to know that you have made substantial progress under his guidance.
Your success and positive experience are what we strive for with all our clients. We will be sure to share your kind words with Dr. Pott-Pepperman and the rest of our team.
Thank you for choosing Online-Therapy.com and for sharing your positive experience. If there is anything more we can do to support you on your journey, please don't hesitate to reach out.
Communication is great
Communication is great. When you leave a message or response, it is responded to in a timely manner and it's easy to use system. I am happy that I gave it a try.
2024幎7æ5æ¥
Online Therapy ããã®åç
Thank you for your positive feedback! We are delighted to hear that you find our communication timely and our system easy to use. Itâs wonderful to know that you are happy with your decision to try Online-Therapy.com.
Your satisfaction is very important to us, and we are here to support you every step of the way. If you have any further suggestions or need assistance, please donât hesitate to reach out.
Helpful advice
I like being able to write to my therapist whenever I want. The different techniques available are helpfulâThe worksheets and steps.
My only negative is that when I changed my plan to not include the live sessions, I didnât know that meant less frequent replies from my therapist as well.
My therapist is excellent. You can change to another as an option is good for those not connecting as easily as I did.
2024幎7æ5æ¥
Online Therapy ããã®åç
Thank you for sharing your feedback. We're pleased to hear that you find the ability to write to your therapist at any time and the various techniques, worksheets, and steps helpful. It's great to know that you have a positive connection with your therapist.
We apologize for any misunderstanding regarding the changes to your plan. Please note that changing to a plan without live sessions should not result in less frequent replies from your therapist. We aim to maintain consistent communication regardless of the plan chosen.
Thank you for your kind words about our service and the flexibility to change therapists if needed.
Easy to login easy to navigate throughâŠ
Easy to login easy to navigate through the system.
2024幎7æ5æ¥
Online Therapy ããã®åç
Thank you for your positive feedback! We're delighted to hear that you found our system easy to log in to and navigate. Our team works hard to ensure a seamless experience for our users, and your feedback reassures us that we are on the right track.
If you have any further suggestions or need assistance, please don't hesitate to reach out.
You get what you pay for
I chose this because it was the least expensive program available. I guess you get what you pay for. It's completely unclear how they match you with a therapist -- felt pretty random to me -- and changing therapists is really hard to do because they have so few available to choose from. The therapist assigned to me felt more like an inquisitor than someone whose goal was to help me explore some difficult things. Despite filling out several questionnaires, we only "talked" about my initial statement of what I wanted to work on, and the therapist seemed to disregard any of the factors that might be contributing to how I got where I was or what might be needed for me to get past my current situation. I like the idea of this program but the actual experience was very unsatisfying. I would absolutely not recommend it to anyone.
2024幎6æ21æ¥
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Online Therapy ããã®åç
Thank you for your candid feedback. Weâre truly sorry to hear that your experience did not meet your expectations. We strive to provide quality support and are disappointed that we fell short in your case.
Matching clients with the right therapist is a crucial aspect of our service, and we regret that this process felt unclear and unsatisfactory for you. We understand how important it is to feel comfortable and understood by your therapist, and we apologize for any distress caused by your experience.
Your comments about the availability of therapists and the difficulty in changing them are very concerning, and we are actively working on increasing our therapist pool to provide more flexibility and options for our clients.
We also apologize if the therapeutic approach felt more like an inquisition rather than supportive exploration. This is certainly not the intention, and we will review our processes to ensure that our therapists are aligning their methods with the needs and goals of our clients.
We appreciate your feedback as it helps us improve. If you are open to discussing your experience further, please contact our support team at support@online-therapy.com so we can address your concerns directly and work towards a resolution.
Thank you for giving our service a try, and we hope to have the opportunity to make things right.
Spamming links in Reddit threads
Preying on vulnerable people in mental health subreddits by lying about medication experiences just to advertise this website.
2023幎12æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Online Therapy ããã®åç
Thank you for bringing this to our attention. We take accusations of unethical behavior very seriously and are committed to maintaining the highest standards of integrity in our operations.
We do not condone or engage in spamming or misleading practices, and we are deeply concerned about your report. Our goal is to provide genuine support and resources to those in need, not to exploit vulnerable individuals.
We would appreciate more details so we can thoroughly investigate this matter and take appropriate action. Please contact our support team at support@online-therapy.com with any specific instances or evidence you have.
Thank you for helping us uphold our commitment to ethical conduct.
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