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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Do not buy from here, they have been ignoring my calls and emails about an order for weeks now. I ended up having to dispute it with my credit card because I could not get an answer and my order ended... もっと見る

5つ星のうち1の評価

DONT ORDER FROM HERE! Got no confirmation but was charged. Messaged to request shipping info and heard absolutely nothing for almost 10 days. Ordered a different tree from Lowes and spent a whole week... もっと見る

5つ星のうち1の評価

Worst online merchant (in the country, maybe) Online Orchards shipped a dead bing cherry.ignored phone messages and emails for two months. Finally asked me to perform a “scratch test” I did so... もっと見る

5つ星のうち5の評価

2/4/26 Ordered mult-grafted Jubilee fruit trees directly from Onlineorchards.com and was surprised at the mature size, exceptional packaging and quick shipping during the brutal winter. The trees wer... もっと見る

1.7

ひどい

TrustScore 5段階評価の1.5

191件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.7

すべてのレビュー

(191)

過去12か月のレビュー数: 31件

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5つ星のうち1の評価

They sent me a half dead tree I sent…

They sent me a half dead tree I sent them a picture of it, I planted it anyway about a month later it died I've emailed them countless times no answer back I ordered three trees one was a burning bush that died I ordered a Autumn Blaze maple $35 notice that it looked different from my other Autumn Blaze maple come to find out it is a Norway maple. One of the other trees is a purple lilac bush it grew a little and now it's at a standstill I'm wondering if it's going to make it these were bare root. Customer service sucks I would not recommend this company to anybody sounds like my review is a lot like all the other reviews on here they suck.

2023年7月11日
自発的なレビュー
5つ星のうち1の評価

I bought a bare-root Bartlett pear tree…

I bought a bare-root Bartlett pear tree from them last fall, and planted it according to instructions. Unfortunately, It was dead; never sported a single leaf this spring. I took a couple of photos and sent these to them. The tree still had their tag on it, which you could see in the photos. No response. I sent another e-mail, and eventually heard from them. They said they had no record of selling me the tree, and needed to know the order number. That may have been on the box it was shipped in, which went into the recycle bin eight months ago. I've written a few more times, and have no response to any of those e-mails. If I were you, I would never buy anything from this outfit. If I could rate them "zero stars," that's all they deserve.

2023年5月16日
自発的なレビュー
5つ星のうち2の評価

They send the wrong item…

They send the wrong item and then ignore your emails. They finally sent a refund so they get a star back, but that was only after I threatened reviews like this.

2023年5月29日
自発的なレビュー
5つ星のうち1の評価

I ordered 2 bare root trees..the almond…

I ordered 2 bare root trees..the almond tree was pruned back so poory..the branches were dead...the mountain ash...i nursed into having leaves..nope..it was a poplar . Sure , I got a refund..after wasted time and efforts - dont waste money on them

2023年5月1日
自発的なレビュー
5つ星のうち1の評価

This a scam company

This a scam company. You have NO WAY other than Facebook and email to contact them. I emailed and haven’t ever heard back. Posted multiple times on Facebook and still crickets. They sent me a dead tree. Still dead. Garbage money tossed out.....

2023年5月31日
自発的なレビュー
5つ星のうち1の評価

Dead apple trees

I ordered 2 apple trees and both were dead its been 3 years never got any apples, i will report to better business and put them on yelp they are crooks i want my money back and the fcc when im done with them they won't be able yo sell anymore trees

2023年4月23日
自発的なレビュー
5つ星のうち1の評価

Online orchards sent me two near dead…

Online orchards sent me two near dead cherry trees. They were butchered and only had a small hint of one bud on each plant. I planted them perfectly as I was a professional landscaper. I have them a year, they are dead. I emailed them 4 times, no response. Company seems like a scam to me!!

2023年5月10日
自発的なレビュー
5つ星のうち1の評価

Dead Tree

I purchased a winesap apple tree last fall from On-line orchards. The tree arrived with the roots dried. I soaked the tree and planted and as I suspected, it's dead. I contacted customer service a week ago and have heard nothing. Don't be fooled by the decent prices. Stay away!

2023年4月29日
自発的なレビュー
5つ星のうち1の評価

Broken and too short

they poorly packaged my trees and broke all the stems before I even got them. None were the height advertised. I am a licensed arborist and was extremely disappointed.

Dont even bother buying, their prices arent even reasonable let alone a good deal for a crappy product.

2023年4月24日
自発的なレビュー
5つ星のうち1の評価

Ghosted by customer service

I ordered 7 green velvet boxwood shrubs. I received 6. I've sent multiple emails to request the 7th be shipped or credited. I have not received a response in almost 2 weeks. There is no phone number associated with this business. I have no choice it appears but to eat the $24.95 item I ordered and didn't receive. I wish I had seen the other poor reviews before I placed my order as there are many other online nurseries I could've given my business to.

2023年4月20日
自発的なレビュー
5つ星のうち1の評価

I ordered a peach and a Nectarine tree

I ordered a peach and a Nectarine tree. One arrived with some leaves that quickly fell off after I planted them in large pots. I replanted in the spring but they looked dead. after a month in the ground, they never leafed out. I checked and both were dead. I sent several emails to theis company but never got a response. I will never do business with this company again.

2023年4月7日
自発的なレビュー
5つ星のうち4の評価

Awesome experience

My experience was great with my order. My cherry tree came fast and it was a very vital tree. There were absolutely no brown stems at all, the trunk and branches were a healthy size but I especially liked the way the roots were packed. They were still moist when I removed the packaging from it. I couldn't have asked for a better tree and service!

2023年4月3日
自発的なレビュー
5つ星のうち1の評価

Horrible

My order was canceled without any notification or reason. I never received a reply when asking about the cancelation. That's no way to treat customers.

2022年12月5日
自発的なレビュー
5つ星のうち1の評価

Wrong Tree and Bad Customer Service

I ordered a 4-in-1 plum tree back in Oct.; but the one I received was a tiny 3-in-1; I've contacted the customer service multiple times, and I am still waiting for an answer after a month. It seems hopeless.
I regret that I paid by cash. I would never buy from Online Orchard again. Stay away from this place.

2022年10月20日
自発的なレビュー

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