Opalberry レビュー 

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2023年9月28日

Thank you so much Sandra for taking the time to share your feedback with us. We are thrilled to hear about your positive experience with our product and shipping services!

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2023年8月26日

Thank you so much for sharing your excitement and experience with us, Janet! It's truly heartwarming to hear that you're revisiting the world of paint by numbers after such a long time. Your enthusiasm is infectious, and we're thrilled to be a part of this journey with you.

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2023年8月16日

It's truly wonderful that you've found such a fulfilling and creative outlet in painting, Raphael. Completing nineteen paintings is an impressive accomplishment, and sharing them with your family must bring a sense of joy and pride. Keep up the fantastic work, and may your artistic journey continue to be a source of inspiration and fulfillment for you. If you ever need more materials or new ideas, don't hesitate to reach out. Happy painting!

Opalberry からの回答

2023年6月16日

Upon conducting a thorough investigation, we have uncovered an unfortunate oversight regarding your order. It was fulfilled using the incorrect warehouse, and we deeply regret any inconvenience this may have caused you.

I want to assure you that we have already taken steps to re-fulfill your order. Please accept our sincere gratitude for bringing this matter to our attention, and we genuinely appreciate your understanding.

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2023年6月16日

Thank you so much for your kind words and wonderful feedback, Dolores! We truly appreciate your support and recommendation of Opalberry. It brings us immense joy to hear that you love our products and have had a positive experience with our support team.

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2023年5月17日

Thank you so much for taking the time to provide us with your valuable feedback, Theresa. We understand that a seamless user experience is crucial for our users, and we will keep working hard to maintain and enhance the ease of use that you enjoyed.

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2023年5月4日

We apologize for any inconvenience caused by the delivery issue of your order, Deb. Our records indicate that there was a problem with the delivery and it was unfortunately returned to us. We have issued a refund to your account, and we apologize for any frustration this may have caused.

If you have any further questions or concerns, please don't hesitate to reach out. We'd be happy to help in any way we can.

Opalberry からの回答

2023年4月20日

Thank you for reaching out to us and sharing your feedback, Maria.

We're sorry to hear that you had a disappointing experience with the paint in the designs you purchased from us. We understand how frustrating this must have been, especially when you were looking forward to enjoying the painting process.

We always strive to provide our customers with high-quality products, and we're sorry that we fell short of your expectations this time. We would like to make things right and ensure your satisfaction with our service.

We can send you a replacement set of paints that will work better for your project, or if you prefer, we can process the return of your item and issue a full refund. Please let us know which option you prefer, and we will take care of the rest.

Once again, we apologize for any inconvenience caused and thank you for bringing this to our attention. We value your feedback and will use it to improve our products and services.

Opalberry からの回答

2023年4月17日

We apologize for the inconvenience and the delay in our response, Dawn.

We have sent the return label to your email address. Once you have shipped the item back to us, please provide us with the tracking number so we can process your refund.

Thank you for your patience, and please let us know if there is anything else we can do for you.

Opalberry からの回答

2023年4月17日

Thank you for taking the time to provide us with your feedback, Karamchandani. Please do not hesitate to reach out to us if you have any questions or concerns in the future.

Opalberry からの回答

2023年4月17日

Thank you Debra for bringing this issue to our attention. We apologize for the inconvenience caused by the dry paints in the painting kits you ordered.

We kindly ask that you email us at store@opalberry.com and provide us with your order number and any relevant details regarding the problem you have experienced.

We will do our best to make things right and ensure that you are satisfied with your purchase. Thank you for your patience and understanding.

Opalberry からの回答

2023年4月7日

Thank you so much for letting us know how much you are enjoying our paint kit, Christina!

In regards to your question about how to get additional paint pots, we would be more than happy to help you with that.

Please send us an email at store@opalberry.com so we can discuss your specific needs and find the best solution for you. We have a wide range of options available and would be happy to help you get the additional paint pots you need.

Thank you for your support of our product, and please don't hesitate to reach out if you have any further questions or concerns.

Opalberry からの回答

2023年4月3日

Hi Maggie,

Your kind words have truly made our day, and we appreciate you taking the time to let us know how much you enjoyed using our product. We look forward to providing you with continued great experiences in the future!

Opalberry からの回答

2023年3月28日 に更新

We're glad to hear that the picture arrived in perfect condition and that the packaging did its job in protecting the item during transit. We take great care in ensuring that our products are packaged securely and safely to prevent any damage during shipping.
Thank you for choosing Opalberry, Jack!

Opalberry からの回答

2023年3月25日

Thank you so much for taking the time to share your feedback with us, Maureen. We are thrilled to hear that you are satisfied with our communication response and that everything is fine with your experience. It is always gratifying to receive positive feedback, and we appreciate your kind words.

Opalberry からの回答

2023年3月19日

Thank you Guy for taking the time to provide feedback. We greatly appreciate it.

Our goal is to ensure that our customers have a positive experience when shopping with us, and we are pleased to know that our customer service team was able to resolve the issue for you.

Opalberry からの回答

2023年3月19日

Thank you so much Teresa for taking the time to provide feedback about our paint kit! It's fantastic to know that painting with our PBN kit has brought you joy and helped you pass the time in a fun and creative way.

Thank you again for your kind words, and happy painting!

Opalberry からの回答

2023年3月16日

Thank you so much for taking the time to share your wonderful feedback about your experience with Opalberry, Lindsey.

We are absolutely thrilled to hear that you had such a positive experience with our company and that you are satisfied with the quality of our products.

Your recommendation means the world to us, and we're so grateful. It's always so heartening to hear that our products have brought joy and satisfaction to our customers.

Opalberry からの回答

2023年1月20日

Hello Annette,

Thank you for choosing our product and for sharing your positive feedback.

Opalberry からの回答

2023年1月16日

Hi Maddie, We appreciate you taking the time to share your experience with Opalberry. We'll be reaching out to you regarding the clumpy and dry paints.