Openface レビュー 

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2024年4月26日

Hi Pierre!
We apologize for any inconvenience caused by the longer delivery time.

We're glad to hear you're starting to see some changes after using the product for two weeks! Consistency is key, and we hope you see even more improvements soon.
If you have any questions or need further assistance, feel free to reach out to us.

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2024年4月15日

Hi Marta!
Thank you for sharing your experience 🤍

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2024年4月10日

Hi Marina!
Thank you so much for your positive review, we are glad we could help 💙

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2024年3月25日

Hi João! Thank you for your kind words and for choosing our products :)

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2024年3月21日

Hi Sarantuya!
Thank you so much for your feedback 💙

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2024年3月14日

Hi Julijana!
We are happy to hear your positive feedback! Thank you for your support 💙

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2024年3月6日

Dear Sendy,

We sincerely apologize for the inconvenience you've experienced. It appears that there was an error during the sorting process at DPD, leading to your order being mistakenly loaded onto a vehicle bound for the wrong country.

Rest assured, we are actively working to rectify this situation. We are currently attempting to reach you via email to discuss options for reshipping your order or issuing a refund, whichever you prefer.

Please accept our apologies once again for any frustration this may have caused. We appreciate your patience and understanding as we work to resolve this matter promptly.

Best regards,
Openface team

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2024年2月28日

Hi Katja!
Thank you so much for your positive review, we are glad we could help 💙

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2024年2月23日

Hi Aleksandra!
Thank you for taking the time to share your feedback with us!

We're delighted to hear that you had a positive experience with our fast delivery service and that our product has effectively helped you get rid of acne in such a short time :)

We appreciate your note regarding the specific smell of our body cream. We strive to provide high-quality products with unique formulations, and we understand that scent preferences can vary among individuals. Your feedback is valuable to us, and we'll certainly take it into consideration as we continue to improve our products.

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2024年2月19日

Hello Sardor,

Thank you for your review!

We understand your frustration and apologize for any inconvenience. Achieving noticeable changes in skin texture may require consistent use of our body wash and body cream 5-6 times a week for 4-6 weeks. We recommend leaving the shower gel on your body for several minutes before rinsing it off. This allows the active ingredients in the gel to penetrate the skin and provide their full benefits.
Of course, everyone's skin is different, and individual results may vary. However, we hope that these suggestions will help you get the most out of our products and achieve the best possible results.

We value your feedback and will strive to improve our delivery experience.

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2024年2月17日

Hi Christian!
Thank you so much for your high valuation of our product and for being our loyal customer! 💙

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2024年2月17日

Hi Anastasiia :)
Thank you for sharing your experience with our Acid Cloud cream! We're thrilled to hear that it has significantly improved your daughter's skin texture and reduced the number of closed comedones. We appreciate your kind words about our customer service and are glad we could quickly resolve the delivery issue for you. Your recommendation means a lot to us!

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2024年2月16日 に更新

Hi Benedetta,

Thank you for taking the time to share your feedback with us. We're truly sorry to hear that our product hasn't met your expectations and that you haven't noticed a difference in your skin.

We understand how disappointing it can be when a product doesn't live up to expectations, especially when you had high hopes for it. However, we're here to help and want to ensure you achieve the results you desire.

It's important to note that for the best results, we recommend leaving the shower gel on your body for several minutes before rinsing it off. This allows the active ingredients in the gel to penetrate the skin and provide their full benefits.

Additionally, we suggest increasing the frequency of use from 2-3 times a week to 5-6 times a week. This will provide more consistent exposure to the active ingredients and may help you see better results over time.

Based on your experience, we'd like to recommend incorporating our Exfoliating Body Cream alongside our Acne Body Wash into your skincare routine. This combination has been praised by many of our customers for its ability to leave skin feeling soft and smooth.

Please feel free to reach out to us if you have any questions or if there's anything else we can assist you with :)

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2024年2月14日

Hi Lilia!
Thank you so much for sharing your experience! We're thrilled to hear that our shower gel and body cream have made such a positive difference for your skin. We're committed to providing products that deliver results, and we're grateful for your support. 💙

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2024年2月15日

Hi Irina,

We've carefully noted your concerns regarding the printed date on our product, and we appreciate you bringing this to our attention.
Rest assured, the date displayed (08/23) reflects the manufacturing date due to a printing error. Our commitment to quality means we produce in small batches, ensuring freshness and safety. Your product is entirely safe for use. For clarity, its expiration is 24 months from the manufacture date, or 12 months after opening.

We deeply apologize for the inconvenience caused.

Best regards,
Openface Team

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2024年2月6日

hi Ulli! thank you so much for sharing your experience :)

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2024年2月5日

Hi Victoria! Thank you for your review.

We’ve looked into what happened and it seems you were enrolled in our monthly subscription, which explains why you received a second order.

If our subscription terms were unclear, or if you didn't intend to subscribe, we are ready to resolve any problems regarding your second order, just please reply to our emails 🙏 we’ve sent 3 of them already.

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2024年1月25日

Dear Georgiana, thank you so much for your incredible review! It's truly rewarding to know that you experienced noticeable results from the first use. We appreciate your recommendation and are delighted to have made a positive impact on your skincare journey 💙

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2024年1月23日

Hi Tatiana! Thank you so much for sharing your feedback with us :)

Openface からの回答

2024年1月16日

Hi!
Thank you for your feedback on our products. We're sorry to hear that you haven't noticed any change after using the products.

We'd like to offer a couple of suggestions that might help improve your experience with the products. Firstly, it's important to note that for the best results, we recommend leaving the shower gel on your body for several minutes before rinsing it off. This allows the active ingredients in the gel to penetrate the skin and provide their full benefits.

Additionally, we suggest increasing the frequency of use from 2-3 times a week to 5-6 times a week. This will provide more consistent exposure to the active ingredients and may help you see better results over time.

Of course, everyone's skin is different, and individual results may vary. However, we hope that these suggestions will help you get the most out of our products and achieve the best possible results.

Please don't hesitate to contact us in the future if you have any further questions or concerns.