OpenStars レビュー 

OpenStars からの回答

6日前

Thank you for your feedback and for mentioning our support team! We apologize for the long wait and inconvenience caused in receiving your skin.

Delivery delays can sometimes occur due to temporary supplier shortages or Steam restrictions. To help us resolve this situation as quickly as possible, please contact our support team and provide your profile ID.

As soon as we receive your ID, we will immediately check the status of your order and assist you in receiving the skin or finding a solution. Thank you for your patience!

OpenStars からの回答

2026年8月13日

Hi there! We're sorry to hear that the new daily case rules have been disappointing. We're currently analyzing player feedback and looking for a better balance to make them more accessible in upcoming updates. If you run into any issues with how the feature works, feel free to reach out to our support team, we'll be happy to help you out!

OpenStars からの回答

2026年8月9日

Hello. All odds and chances on OpenStars are strictly fixed and operate using the Provably Fair algorithm. We do not influence round results; they are completely random. You can check the fairness of each game directly in your account history. If you have any questions about a specific game, please contact support; we'll be happy to help.

OpenStars からの回答

2026年8月6日

Thank you so much! We’re so glad you loved the site! 😊

OpenStars からの回答

2026年8月4日

We are really sorry to hear about your frustration, and we want to help clear up this misunderstanding as quickly as possible.

We definitely support smooth withdrawals, and any rollover requirements are strictly in place as standard security procedures. If your withdrawal didn't go through today, it might be due to a temporary technical issue or Steam trade hold that we’d love to check for you.

Please reach out to our live support chat or share your User ID with us here. Our team is ready to investigate what happened and help resolve this for you right away!

Best regards,
OpenStars Team

OpenStars からの回答

2026年8月3日

Thank you so much for the 5-star review! 🔥

It's awesome to hear that you've been hitting those red covert drops, that’s exactly what we love to see! Huge congrats on all the amazing loot! 🔴🎯

Wish you even more luck with your next unboxing!

OpenStars からの回答

2026年8月3日

Thank you so much for the review! 😊 We’re super happy to hear that you’re enjoying the site.

Best of luck with your next drops, and happy unboxing! 🚀

Best regards,
OpenStars Team

OpenStars からの回答

2026年8月3日

We strongly reject any allegations of scamming or blackmail. We always aim to treat our players fairly, but we must act strictly when platform vulnerabilities are exploited to protect our site's economy.

To set the record straight for transparency:

Exploit of Technical Vulnerability: During a brief technical glitch with our withdrawal system, your account was used to repeatedly withdraw the same items multiple times, resulting in over $979 in unauthorized withdrawals.

Terms of Service Violation: Intentionally taking advantage of a system bug to duplicate items or withdraw unearned funds is a severe violation of our Terms of Service and fair play policies.

When system exploits occur, accounts involved are temporarily restricted or adjusted to recover unauthorized funds and restore balance. Asking to resolve a deficit caused by exploiting a bug is standard compliance procedure, not blackmail.

If you wish to review your legitimate deposit history and resolved balances, our support team remains available via official ticket channels.

Best regards,
OpenStars Team

OpenStars からの回答

2026年8月3日

We take allegations like this very seriously, and we want to resolve this for you immediately.

Please be assured that we are a legitimate platform and do not hold user funds without cause. Withdrawals can sometimes be temporarily paused due to standard procedures, such as required account verification (KYC), Steam trade holds, or unfulfilled wagering requirements for deposit bonuses.

Please reach out to our support team or update your review with your User ID. We will look into your account right away and help you get your withdrawal processed as fast as possible.

Best regards,
OpenStars Team

OpenStars からの回答

2026年8月3日

Short, sweet, and made our day! Thank you so much for the 5-star review! 🙌 Wish you the absolute best of luck on your next unboxings! 🎯
Warm regards,

OpenStars からの回答

2026年8月3日

Thank you for playing on our site and for sharing your feedback! We're glad to hear that you enjoy the overall experience and variety we offer. 😊

We completely understand your frustration regarding skin withdrawals. When a specific item is temporarily out of stock in our Steam bot inventory, our system automatically suggests 6 equivalent alternatives as a quick option so you don't have to wait.

💡 Tip: If none of the 6 suggested skins appeal to you, you can simply keep the item in your site inventory and try withdrawing it again a bit later. Our Steam bots are restocked regularly, so your exact skin will be available as soon as new stock arrives!

We are constantly working on expanding our bot inventory so that instant withdrawals for every item run even smoother. If this tip helps you get the skins you want, we’d be very grateful if you’d consider updating your rating! 🚀

Best of luck with your drops!

OpenStars からの回答

2026年8月3日

Thanks a lot for taking the time to leave us a review!

It's awesome to know you're enjoying the quick skin deposits and bonuses. We hear you regarding the ID check at payout - while we aim to keep things as seamless as possible, verification is essential to keep everyone's account and funds completely secure.

We really appreciate your feedback and wish you the best of luck ahead! 🙌

Warm regards,
OpenStars Team

OpenStars からの回答

2026年8月3日

Thanks a lot for taking the time to share your feedback!

We're really happy to know you're enjoying the site layout, the odds, and our fast payout speeds. Wish you the best of luck ahead! 🙌

OpenStars からの回答

2026年8月3日

Thank you so much for your review and high rating! 🚀

We strive to deliver promptly and without unnecessary delays, so reading such kind words is the best reward for our team.

We wish you a great time and look forward to seeing you again! 😊

OpenStars からの回答

2026年8月3日

Thank you so much for taking the time to leave such a detailed and awesome review! 😊

We're thrilled to hear that you're loving the modern design, our transparent drop system, and especially the fast payouts.

A huge thank you for your suggestion regarding achievements and daily/weekly tasks! Feedback like yours is super valuable to us. We’ll pass your idea straight to our development team - so stay tuned for future updates! 🚀

Best of luck with your drops, and thanks for recommending us!

OpenStars からの回答

2026年7月13日

Thank you for your feedback!

OpenStars からの回答

2026年6月22日

Thank you for your feedback!

OpenStars からの回答

2026年6月18日

Thank you for your feedback!