Opulent Radiance レビュー 73

Opulent Radiance からの回答

2026年2月10日

I’m SO excited your skin is loving Opulent Radiance already—thank you for sharing this!

It means the world that you trusted Opulent Radiance with your skincare ritual, and we're honored to be part of your glow journey. Hearing that the cleanser, Hibiscus Toner, and Rose Moisturizer are must-haves after just a week? Whew—my heart is full.

And thank you for appreciating the clean, vegan ingredients. We're intentional about what goes into every bottle and jar, so your words truly affirm the care behind the craft.

If you ever want help tailoring your routine or choosing what to try next, I’ve got you.

With gratitude,
Je

Opulent Radiance からの回答

2026年2月10日

Thank youuu! Top-tier every time is exactly what I aim for—and I’m so glad the scent experience is hitting for you.

Quick backstory: I built Opulent Radiance with an intentionally wide scent library because I never wanted it to feel like you had to adjust to what I offer. This brand is about you—your mood, your memories, your vibe.

So instead of one-size-fits-all, I create variety so you can find the fragrances that feel personal, unique, and perfectly your own.

Thank you for trusting me with your skin (and your scent). I appreciate you more than you know.

With gratitude,
Je

Opulent Radiance からの回答

2025年12月18日

Thank you so much for taking the time to leave a review. I’m truly sorry that you still haven’t received your most recent order.

For transparency, your order was placed on November 30 and shipped on December 5. Due to the influx of orders for the holiday season, shipment was a bit longer than our usual turnaround but within reason. Nonetheless, you deserved a smoother experience.

After reviewing the tracking, it looks like your package was impacted by the winter storm and then misrouted by the carrier. Once a package is in the carrier’s hands, delivery becomes their responsibility—but we’re still responsible for making sure you’re taken care of. So now that we are aware of the delayed package we can work on making things right with you.

We genuinely appreciate your support over the years, and we want to make this right. We’ll be sending a replacement order through a different carrier first thing in the morning, and we’ll email you the updated tracking information as soon as it’s on the way.

Please feel free to reach out to us at anytime via email or phone for prompt customer support.

JeBrown@OpulentRadiance.com - 317.800.8200

Opulent Radiance からの回答

2025年10月28日

We're so grateful for your 5-star review—thank you! ✨ It means so much to know we're serving you well. We can't wait to continue supporting your self-care journey. Thank you for being part of the Opulent Radiance family! 🌿💚

Opulent Radiance からの回答

2025年9月9日

Hi Belinda,

Thank you for bringing this to our attention, and I completely understand your concern about wanting to give your friend a perfect product. Product separation can occasionally happen during shipping, and I absolutely get why you wouldn't want to gift something that didn't look right.

I do want to express that I'm a bit disappointed in the review rating, especially since we immediately sent you a replacement and even upgraded the size at no additional charge once you contacted us. As a small business, we truly value the opportunity to make things right before a public review impacts our reputation. A quick message to us first would have allowed us to resolve this instantly, just as we did when you reached out.

That said, I'm grateful you gave us the chance to fix the situation, and I hope your friend loves the replacement Oasis creamy oil! We stand behind our products 100% and will always go above and beyond to ensure every customer is completely satisfied.

If you ever have any concerns in the future, please don't hesitate to reach out to us directly at opulentradiance.natural@gmail.com - we're always here to help within 24 hours.

Warm regards,
Je Opulent Radiance

Opulent Radiance からの回答

2025年9月5日

We're absolutely thrilled that you're loving your hand cream and that we could get it to you so quickly! There's nothing quite like that "Christmas morning" feeling of getting your skincare goodies delivered fresh to your door.

One of the best perks of shopping local with us here in Indy? We can practically be your skincare fairy godmother - sometimes delivering faster than you can say "silky smooth hands!" 🧚‍♀️✨ When you're local, we love being able to surprise our customers with lightning-fast delivery (and sometimes even personal drop-offs when the stars align!).

Thank you for choosing Opulent Radiance for your self-care ritual. Your hands are going to thank you every single day! 💕

Keep glowing,
Je & the Opulent Radiance team

Opulent Radiance からの回答

2025年9月5日

Thank you SO much for being such an incredible loyal customer! It absolutely warms my heart to know that we're consistently delivering that amazing experience you've come to expect from us. Your trust in Opulent Radiance means the world to us!

And hearing that your skin AND hair are feeling amazing? Chef's kiss 💋 That's exactly what we're all about - creating those luxurious, transformative moments in your self-care routine that make you feel absolutely radiant from head to toe!

Thank you for choosing natural, thank you for choosing local, and thank you for being such a wonderful part of our Opulent Radiance family!

Here's to many more years of keeping your skin glowing and your hair gorgeous! ✨

Keep shining bright,
Je & the Opulent Radiance team