Just imagine paying your money.. A mistake, error, lag, no signal, whatever happens! You simply lost your money.. No service provider to rely on or ask if you face any problem!! You can even notice th... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I bought this e sim for Indonesia and then was a bit worried after reading reviews that it may not work, however, as soon as I landed in Jakarta it kicked in. I travelled around Indonesia and had no... もっと見る
Currently using the global package here in Russia which I bought for 120 USD. Only connects on Beeline network which is a terrible network here in Russia by the way. No internet connection d... もっと見る
I installed it in minutes and had instant data access while traveling. No need to look for SIM cards or deal with roaming fees. The instructions were clear, and everything worked perfectly from the st... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are Orbit eSIM (orbitesim.com) Orbit eSIM is a trusted provider of instant, travel-ready eSIM solutions for smartphones and tablets. Our service is designed for travelers who want fast activation, reliable connectivity, and responsive customer support. ⚠️ Please note: We are an independent company and not affiliated with any other brands that may have similar names. Join thousands of satisfied users worldwide and stay connected wherever you go.
連絡先
ネガティブなレビューの 68%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Just imagine paying your money.
Just imagine paying your money.. A mistake, error, lag, no signal, whatever happens! You simply lost your money.. No service provider to rely on or ask if you face any problem!! You can even notice that replies in this website are almost the same by Bot..Pay couple dollars more and enjoy the best service by your own chosen service provider.
Currently using the global package here…
Currently using the global package here in Russia which I bought for 120 USD.
Only connects on Beeline network which is a terrible network here in Russia by the way. No internet connection during night time 'till early morning for this network.
You should've provide list of network you are associated in every country or better yet try to be in partner with multiple providers so we'll have an option where to connect.
Had to purchase different Esim from other provider to use here in Russia. It connects to MTS seamleassly.
Best ESIM I have ever used.
I bought this e sim for Indonesia and then was a bit worried after reading reviews that it may not work, however, as soon as I landed in Jakarta it kicked in. I travelled around Indonesia and had no problems. Most of the time I had quick 5G coverage with great speeds.
I have used other suppliers in the past as found that Orbit is probably the best and cheapest I have ever had. The top up of data was also very easy in app and I would totally recommend this eSIM.
TOTAL SCAM. DO NOT MAKE A PAYMENT!
Total scam! Do not use the app. They took my money and no eSIM plan appeared in my account and NO payment record!!!!!
However the payment DOES show in my online banking.
Very user unfriendly customer support.

Orbit eSIM からの回答
e sim stopped working and chat bot help is terrible
e sim stopped working whilst away, still had data on the plan and was in the same place, it just stopped giving me data on day 4. Was then very hard to delete from my phone, took lots of toys to connect with it just to deactivate.
customer service is terrible, an auto mated bot in which you can only select very specific questions and although automated each response takes ages. useless company
Very disappointed with my experience
Very disappointed with my experience. I purchased a plan in Turkey, had activation issues, and received no response from customer support despite multiple attempts. Also I was also charged twice for the same plan, and it’s been almost a month with no refund or reply.

Orbit eSIM からの回答
I wouldn't use them again
I purchased an eSIM from Orbit for Morocco but it didn't activate.
The guidance I got was to then purchase a second one and they would refund the first one.
However, the second one didn't activate either.
To be fair, they did refund both of them after a week.
I used Orange Travel eSIM instead and that worked really well and was cheap.
terrible app never use it doesn't save…
terrible app never use it doesn't save ANYTHING you do on it!!!!!!!!!!!!11
Do not use orbit e-sim
Please do not use orbit e-sim !!
I have purchased a package and it did not activate!
I requested help, and no customer representative contacted me. My money is gone and did not receive any refund. Their tactic is to get you to buy it the first time with a cheap price and then the second or third time it will not activate !! Be careful

Orbit eSIM からの回答
Installed a week or so before going to…
Installed a week or so before going to Turkey but now here still isn't working. Very disappointed. Ended up having to pay 25 to EE to get some data. Just keps telling me its inactive

Orbit eSIM からの回答
My experience was good
Orbit eSIM for Dubai
Got eSIM for Dubai, had issues with setting up, even went to the DU telco, the Service guy told me he had NEVER heard of Orbit eSIM only to learn later Orbit uses DU telco infrastructure. YES the chat service is pretty useless. ONCE I got it working? Two hours later it was an absolute fantastic. SO the coverage is excellent but initial setup “Not plugged and play”. Preferably when users subscribe and pay; a clear guidance should be provided without complications. SO would I use the service again? The answer is absolutely YES and would recommend also. Conclusion: make the process “Plug and Play”. You really need a clear easy instruction to activate the eSIM; the same needs to be illustrated to the end user. For example step one you need a WiFi, step two in the App download the eSIM, step three choose the primary etc etc. You really need to do step by step and not too many steps. Thank you I am very happy to use the package which you provide. Although I don’t see much advertising like for example Trip.com their AD all over the airport, bridge connection the aircraft to the airport, motor way and basically every where.

Orbit eSIM からの回答
I was not able to use it and my money…
I was not able to use it and my money gone for nothing

Orbit eSIM からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







