I had a great diagnoses over the phone with the technician /customer support. There was a point she needed to see the technical errors so we went realtime video and saw what I saw that product was mal... ãã£ãšèŠã
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I had a warranty claim regarding an expanding Dewalt brand garden hose. Customer service was friendly and prompt with no hassle making the claim happen. It was much appreciated.
My order was lost by the shipper. (It probably appeared in a 1959 episode of 'The Twilight Zone.') OrbitOnline replaced it without a hassle.
The warranty coverage itself is very much within reason. The website to make a claim is as simple as one can be. The process was effortless and the fast replacement, free shipping was also appreciated... ãã£ãšèŠã
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Orbit Irrigation ã«ã€ããŠ
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Hydro-Rain is the cutting-edge commercial and agricultural counterpart of Orbit, featuring BUILT FOR SPEED® offerings that are engineered specifically for professional contractors and growers. Together, Orbit and Hydro-Rain form a business unit within Husqvarna Groupâs Gardena Division, collectively comprising the worldâs largest residential watering manufacturer.
Because securing access to safe fresh water for communities is a global priority, we are proud to affirm our commitment to delivering a comprehensive ecosystem of smart solutions, covering applications FROM FAUCET TO FARMâ¢, as we continuously pursue the vision of CHANGING THE WAY THE WORLD WATERS®.
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84011, Bountiful, ç±³åœ
- orbitonline.com
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I had a great diagnoses over the phoneâŠ
I had a great diagnoses over the phone with the technician /customer support. There was a point she needed to see the technical errors so we went realtime video and saw what I saw that product was malfunctioning. I am happy to say the product was replaced with easy and re-installed to working condition. I am very happy with the results!
I had a warranty claim regarding anâŠ
I had a warranty claim regarding an expanding Dewalt brand garden hose. Customer service was friendly and prompt with no hassle making the claim happen. It was much appreciated.
Lost order replaced w/o hassle
My order was lost by the shipper. (It probably appeared in a 1959 episode of 'The Twilight Zone.') OrbitOnline replaced it without a hassle.
Very good response to defective unit. They replaced promptly.
Very good response to defective unit. They replaced it promptly.
My experience is terrible with theâŠ
My experience is terrible with the agent and supervisor they are withholding my hoses oder from me 266261 i explain to the manager that I canât find the receipt for the order so please help me out to get my hoses i need it itâs like stealing from me
a quick and spot on response.
I am very pleased with costumer careâŠ
I am very pleased with costumer care and the way they helped me
Thank you!
It works as stated.
Quick turnaround on my order and veryâŠ
Quick turnaround on my order and very competent customer service
Great warranty and customer service.
This was actually a warranty issue with my 12 zone Bhyve. It had quit working. I went to the website and followed all the trouble shooting and it still would not work. (It had a 'No AC' error) I then contacted customer support. after a discussion and taking a picture of my unit the support person gave me a code to warrty the controller. I was surprised and am very greatful for the warranty and the customer service. Two of my neighbors have bought Bhyve's and love them.
the products worked perfectly to repairâŠ
the products worked perfectly to repair my irrigation. Easy fix.
Tech support listened to my issue andâŠ
Tech support listened to my issue and asked for more data. When I supplied it, they replaced my defective unit.
Immediate understanding and action.
They honored my product warranty in aâŠ
They honored my product warranty in a speedy and very easy manor.
Thank You Orbit Team.
Exceptional service for a minor issue
Exceptional service for a minor issue. They genuinely troubleshooted, offered a replacement part, and delivered it swiftly. Exceeded all expectations. Highly commendable.
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