Originalpajamas レビュヌ 

201
•
TrustScore 5段階評䟡の1

1.1

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

This company seems to use only AI as customer service. Since I ordered, I received over 30 automatic promo emails, but no live persons replied to my query ever. When I sent an email requesting help, I... もっず芋る

5぀星のうち1の評䟡

Ordered pjs on Dec 12,2024 Planned on being a Christmas gift -Its now Jan 7 2025 .Sent E-mails tried to call contact number (busy signal) No response .Should have checked reviews before ordering (les... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Everything your reading about this company is 10000% true. This is a highly sophisticated website. No true way to make contact with them. Ordered christmas pajamas December 4, i have received daily em... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Should've researched the company here first!! Received the order. Returning for the following reasons: 1) Material is grossly cheap and feel is that of a dollar store plastic rainsuit. Wif... もっず芋る

1.1

ひどい

TrustScore 5段階評䟡の1

201件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

1.1

すべおのレビュヌ

(201)

過去12か月のレビュヌ数: 17ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Misleading on many points

Order takes longer than what is specified on the web site. Quality is not as expected for the price. Can get better quality for about the same price elsewhere, like Target or Old Navy. Would not order from again.

2024幎12月22日
自発的なレビュヌ
Originalpajamas ロゎ

Originalpajamas からの回答

Hi GC,
Thank you for your feedback, and we’re genuinely sorry that your experience did not meet your expectations. We’re actively working on improving both our shipping processes and the consistency of our product quality to better match what’s shown online. We understand your disappointment and appreciate you bringing this to our attention. If you’d be open to it, we’d like the opportunity to make things right—please feel free to contact our support team directly.

5぀星のうち1の評䟡

images of nice quality pjs and then


images of nice quality pjs and then delivered a piece of crap. looked fuzzy and warm in the photo but got a cotton onesie. I REORDERED FROM AMAZON AND GOT GOOD QUALITY, THIS BUYER CLEARLY STOLE PHOTOS BC IT IS NOT THE SAME PRODUCT

2024幎12月22日
自発的なレビュヌ
Originalpajamas ロゎ

Originalpajamas からの回答

Hi Erin,
We're very sorry to hear that the product didn’t meet your expectations. It's disappointing to know the item differed from the images and quality you anticipated. We take concerns like yours seriously and are committed to addressing such issues. Please contact our support team directly so we can investigate this further and help make things right.

5぀星のうち1の評䟡

Beware:Returns are nearly impossible

I ordered holiday PJs from this company and not only did it take over 3 weeks to arrive, but when they finally arrived, they were not "cozy" as advertised, they were actually very thin and scratchy. When I tried to return them, I sent an email stating why I wanted to return them and received an email back asking why I wanted to return them. Since then, there have been several emails asking me why I want to return the items and reminding me that I only have 30 days to return, but still NO instructions on how to return. I think their game is to keep stalling until th 30 days are up and it's too late! I am now emailing them daily but have not heard back in 3 days.
I am telling all my friends not to order from them!

2024幎12月10日
自発的なレビュヌ
Originalpajamas ロゎ

Originalpajamas からの回答

Hi Samantha,
We’re very sorry for the experience you’ve had with your recent order and return attempt. That’s not the level of service we aim to provide. We understand your frustration and regret the delays in communication and return processing. Please reach out to us directly with your order number so we can look into this urgently and work toward a resolution for you.

5぀星のうち1の評䟡

If I could give it a zero I would even


If I could give it a zero I would even when I tried to call. I get a busy signal. I’ve not received any tracking information. Only a website that you have to pay 999 a week to track your package.? This is a scam. It’s the worst ever I will never ever recommend these people or order from them again all my emails they sent me the same email over and over again.!! I’ve asked for my money back and got no reply! They said delivery be December 9 wow it’s December 23. Still nothing do not order from these people. They are scams. There’s no way to track your package. They literally ruined by Christmas as I don’t have any money to buy anything else for my family.!

2024幎12月6日
自発的なレビュヌ
Originalpajamas ロゎ

Originalpajamas からの回答

Hi Tammy,
We’re very sorry to hear about your experience, especially around the holiday season. This is not the service we aim to provide, and we understand your disappointment. Please contact our support team directly with your order number so we can look into this matter urgently and work toward resolving it. We appreciate your feedback and are committed to improving.

5぀星のうち1の評䟡

Disappointed

Pajamas are cheap, scratchy and way too small. When I asked for a return and refund, all I got was the runaround. Website says they will send a prepaid return shipping label, but that is a LIE. Absolutely no customer service. DON’T BUY ANYTHING FROM THIS COMPANY!

2024幎12月12日
自発的なレビュヌ
Originalpajamas ロゎ

Originalpajamas からの回答

Hi Susan,
We’re truly sorry that your order didn’t meet your expectations and that your return experience was frustrating. Your feedback is important to us, and we apologize for any confusion around our return policy and support. We’d like to make things right—please reach out to us with your order details so we can assist you further. We’re actively working to improve our service and communication and appreciate you bringing this to our attention.

5぀星のうち1の評䟡

THIS IS THE WORST WEBSITE IVE EVER


THIS IS THE WORST WEBSITE IVE EVER ENCOUNTERED.
I ordered family Pajamas mid November and they still haven’t left China!
I’ve emailed them a hundred times asking for my money back and they keep sending me emails saying “rest assured, your package is on the way”
As these are Christmas Pajamas for my children they won’t fit next year. I wouid give them no stars if i could!!

2024幎12月19日
自発的なレビュヌ
5぀星のうち1の評䟡

If there was 0 stars....that is what I


If there was 0 stars....that is what I would checked. They do not stand by their return policy. They stated to me that they know their shipping return policy is misleading(their words, not mine) and they are working to correct it. That was a month ago when I started my return after receiving the cheap, size of being so small for the size I ordered. They wanted me to pay for the shipping which would have been more than the cheap pajamas that were delivered. They finally agreed to a $20 credit bit now tell me they tried to refund but it was rejected. My card is good, I did not use paypal....it is on them to fix instead of telling me to call my credit card company or paypal....again my credit card is good and I do not have a PayPal account. DO NOT ORDER ANYTHING FROM THIS COMPANY. YOU SHOULD ALSO FORCE THEM TO TELL PEOPLE EXACTLY WHAT THE RETURN SHIPPING IS AND WHAT TO EXPECT. SCAM SCAM SCAM

2024幎12月19日
自発的なレビュヌ
5぀星のうち1の評䟡

No stars should be an option

No stars should be an option. Do not buy anything from this company. Unfortunately I didn’t think of researching the company before I ordered and regret it now since there is a clear pattern. Order took over a month to receive while site listed expected shipping time as 5-10 days. Of 6 items ordered, 2 were missing and 1 was not the color I selected. The pajamas are super thin, cheap polyester with colors/quality that don’t match online description. Had purchased items as gifts but would be embarrassed to give these to anyone. Customer service finally provided address in China for return after several attempts to provide a 20% discount instead and refusing to acknowledge that a third of my order is wrong or missing. Not sure it’s even worth me spending more money to return this junk based on other posts about refunds never being processed. Blatant consumer fraud.

2024幎12月15日
自発的なレビュヌ
5぀星のうち1の評䟡

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
REPORT THEM AT: econsumer.gov
Ordered two pairs of coveralls. Received them in September but they were defective (material was fraying and the color was not the same as online). Contacted company to return, they gave us several different options one of them being a partial refund. We took that, but it's been over three months with them not actually refunding our money. I have emailed the company and they've responded to me on several occasions, saying that they are forwarding it to accounts, but unfortunately, they have not actually done anything.

2024幎9月26日
自発的なレビュヌ
5぀星のうち1の評䟡

DO NOT ORDER From this Company

I ordered pjs that should’ve said “Griswold Family Christmas Lampoon Christmas Vacation” but when the pjs arrived, they said “Griswold Family Christmas LAMPeeN Christmas Wcattont” which is clearly wrong.

Also, the fabric is not cotton. It’s polyester.

Shipping was awful. I ordered November 6 and they arrived December 11. The shipping label had been replaced with one from New York but the underneath label was from China.

I emailed their email address to request a refund and to return them. I’ve gone back and forth four times now and they keep asking more stupid questions like was the incorrect printing on all sets of pjs. I e asked for a refund and return shipping label every time and still nothing. I filed a complaint with PayPal but I think this will be an expensive lesson for me. :-/ DO NOT ORDER FROM THESE SCAMMERS. Seriously, do yourself a favor and just order from Amazon or Target.

2024幎12月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Do not shop here

Do not shop here. They did not send my items when they said they would ship them. The only sent them out once I reached out to them to say that I hadn't received any shipping information or my items.

Then over a month later I received my items and they were not the correct items I ordered.

Customer service has been no help as well. Do NOT waste your money.

2024幎12月8日
自発的なレビュヌ
5぀星のうち1の評䟡

DO NOT BUY from this company

DO NOT BUY from this company! If I could give Original Pajamas negative stars I would. I placed a large order for family “thermal” pajamas and received pajamas made of an inferior, flimsy jersey material. When I requested instructions to return items, they responded promptly, but offered only a 5% discount on my order, leaving me with pajamas that I really couldn’t gift my grandchildren. They appear to have no intention to honor their “easy returns” policy. After further research, I discovered that the pictures of items on Original Pajama’s website are actually exact copies of photographs (same models, same poses, even the same doggies) of higher quality pajamas sold by Pajamagram. These are clearly not pictures of the actual products being sold by Original Pajamas. This is deliberately fraudulent advertisement.

2024幎12月5日
自発的なレビュヌ
5぀星のうち1の評䟡

Actually No Stars for this company

Actually No Stars for this company. I ordered cozy footed pajamas for my granddaughters, as advertised and as pictured. Instead recieved silky, cheaply made pajamas from China.
Poor quality and deceiving advertising. DO NOT BE DECEIVED!!!!!!!!

2024幎12月4日
自発的なレビュヌ
5぀星のうち1の評䟡

Unacceptable customer service

Unacceptable customer service. I order 4 matching pajamas for my family and received cheap product, nothing compared to what was being described or pictured. Only one package was actually open, I notified customer service and they responded with only 5% refund. I don’t want 5%, I want to return product and received 100% refund because I didn’t received what I purchased. Don’t waste your time and money.

2024幎12月3日
自発的なレビュヌ
5぀星のうち1の評䟡

Company is a scam

Ordered pj's for the family, haven't gotten any shipping updates, went to email them to cancel the order and emails keep bouncing back. Will need to dispute the charge with my CC company. They're a total scam. After the emails bounced back I looked up their address and it's just a random Canadian address.

2024幎12月3日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報