Ormos レビュー 

Ormos からの回答

2025年2月3日

Thank you for your recent communication. We are pleased to inform you that your refund has been processed. Refunds are typically issued within 3 days of processing, but this can vary depending on your bank's processing times.

If you have any further questions or require additional assistance, please don't hesitate to contact us at info@ormostrades.com or call 020 8200 5037.

Thank you for your understanding.

Ormos からの回答

2024年8月2日

Thank you so much for your wonderful review! We are thrilled to hear that you love our products and consider us the only proper Greek deli in South East England. It’s incredibly rewarding to know that you travel such a long distance to collect stock for your restaurant – it means the world to us. We look forward to continuing to provide you with the quality and authenticity that makes the journey worthwhile.

Ormos からの回答

2024年8月2日

Thank you for your positive feedback! We're delighted to hear that you enjoyed our products. Your satisfaction is our top priority, and we look forward to serving you again soon.

Ormos からの回答

2024年8月2日

Thank you for your kind review! We’re glad to hear that you were pleased with our fast postage, careful packaging, and accurate descriptions. Your satisfaction is important to us, and we look forward to your next order.

Ormos からの回答

2024年8月2日

Thank you for your wonderful review! We’re delighted to hear that you found our online ordering and payment process easy, and our delivery service fast, efficient, and reliable. It’s also great to know that you were impressed with the politeness of our drivers and the quality of our products. We look forward to serving you again soon.

Ormos からの回答

2024年6月13日

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced with your recent order.

We strive to provide clear and accurate information on our website, and we regret that this was not your experience. We are very transparent regarding our delivery fees and all the needed information can be found on the tab DELIVERY on our website.

Regarding the substitution of the product without prior notice, we understand how this could be frustrating. This should not have happened, and we are reviewing our processes to ensure better communication in the future.

We value your business and regret that your experience was not up to the standard we aim to provide. Your feedback is crucial as it helps us improve our services. We hope to have the opportunity to serve you better in the future and restore your confidence in us.

Ormos からの回答

2024年8月2日

Thank you for your fantastic review! We're pleased to hear that you were impressed with the quality of our products and our communication. Your feedback is greatly appreciated, and we look forward to continuing to meet your expectations.

Ormos からの回答

2024年8月2日

Thank you for your lovely review! We're thrilled to hear that you enjoyed our fresh products and had fun exploring the nostalgia section for your favorites. It’s always wonderful to know that our customers find joy in our offerings. We look forward to welcoming you back soon.

Ormos からの回答

2024年8月2日

Thank you for your feedback. We appreciate your concern and understand the confusion regarding the name "Corn Pitta Bread." The name is intended to highlight the presence of corn flour as a key ingredient. We will take your comments into consideration.

Ormos からの回答

2024年5月14日

We're truly sorry to hear about your experience with our delivery service, and we apologize for any inconvenience this has caused you. Your feedback is invaluable to us, and we appreciate you taking the time to share your concerns.

We understand your frustration and want to assure you that we take customer satisfaction very seriously. We've reviewed our records and noticed several attempts to reach out to you via phone, unfortunately without success. Additionally, we've sent an email containing proof of delivery, showing that your order was delivered to the correct address. In fact, we have a picture documenting the delivery with the door open and someone receiving the parcel.

However, we acknowledge that there seems to be a disconnect in communication, and we want to rectify this situation promptly. We're eager to understand the issue better and see how we can assist you further. Please do get in touch with us as soon as possible so we can address your concerns and ensure a satisfactory resolution.

Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. Your satisfaction is our top priority, and we're committed to improving our services based on your feedback.

Ormos からの回答

2024年5月14日

Thank you so much for your kind words and for choosing Ormos to celebrate Greek Easter with your loved ones! We're delighted to hear that your tsourekia arrived on time, albeit with a minor hiccup from our delivery partner. We sincerely apologize for any inconvenience caused but are thrilled to know that our team swiftly resolved the issue to your satisfaction.

Ormos からの回答

2024年5月14日

That's wonderful to hear! We're thrilled that you discovered Ormos and had such a positive experience with our authentic Greek food selection. Making your online shopping experience seamless and enjoyable is important to us, so we're glad to hear that you found our website user-friendly and our products well-packaged.

Ormos からの回答

2024年5月14日

Thank you so much for your glowing feedback! We're thrilled to hear that you were impressed with our products, delivery speed, and packaging quality. Providing excellence in every aspect of your experience is our top priority, so it's incredibly rewarding to know that we met your expectations.

Ormos からの回答

2024年5月14日

Thank you so much for your kind words! We're delighted to hear that you loved our spanakopita and that you consistently find our quality to be top-notch. Providing delicious and authentic Greek goods is our passion, and we're thrilled to be your go-to choice!

Ormos からの回答

2024年5月14日

Thank you very much for your kind words! We're thrilled to hear that you had a great experience with our service and found our produce to be of high quality. Thanks again for choosing Ormos, and we look forward to serving you again in the future!

Ormos からの回答

2024年5月14日

Σας ευχαριστούμε πολύ για τα ευγενικά σας λόγια! Χαίρομαστε πολύ που είχατε μια εξαιρετική εμπειρία με την υπηρεσία μας και βρήκατε τα προϊόντα μας υψηλής ποιότητας.

Η ικανοποίηση των πελατών μας είναι η κύρια προτεραιότητά μας, και είμαστε πάντα εδώ για να σας εξυπηρετήσουμε με τον καλύτερο δυνατό τρόπο.

Ormos からの回答

2024年5月14日

Thank you for your feedback! We're thrilled to hear that you received your order quickly, even though you're located two hours away from London. Ensuring timely delivery is essential to us, no matter where you are.

We're also glad to hear that your frozen goods arrived well-packed in ice bags to maintain their freshness during transit. Preserving the quality of our products is always a priority.

Ormos からの回答

2024年5月14日

We're thrilled to hear that you found exactly what you were looking for at Ormos! It's wonderful to know that our special type of phyllo, ideal for Greek pies and thicker than the normal phyllo, met your needs perfectly.

Providing authentic and high-quality ingredients for traditional Greek cuisine is what we're passionate about, and we're glad that we could offer you the product you were seeking.

Thank you for choosing Ormos, and we're grateful for your feedback.

Ormos からの回答

2024年5月14日

Thank you very much for your kind words and continued support! We're thrilled to hear that you've been pleased with our service and product variety, and we're delighted to know that your delivery arrived on time and well-packed, including the frozen products with ice packs.

Ormos からの回答

2024年5月14日

Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our great selection of fresh, high-quality food and authentic Greek products. Providing genuine and delicious Greek cuisine is our passion, and we're delighted that you appreciated it.

Your satisfaction is our top priority, and we're grateful for the opportunity to serve you.