Ormos ロゎ
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Ormos レビュヌ 

383
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TrustScore 5段階評䟡の4.5

4.5

仕出し飲食料品の提䟛業者
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I was very sceptic about ordering online for Greek Easter because every year I make homemade bbq but I can 💯 confirm that the meat that I bought this year (kokoreci, kotosuvli, freska lukanika) are... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

10 days ago I ordered food on a 3 day delivery nothing arrived 10 days later I called only to be told we have no dry ice I will send it on Wednesday this was a purchase for my partners birthday by t... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great produce, easy website, good comms knowing where everything is up to, quick delivery with local tailored service. We love Ormos! Please please please do more produce which enables us to try diffe... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Quick delivery albeit they only send the tracking text message on the day. "Mama's homemade food" was delicious and authentic. Pantry and groceries were in great condition and well insulated. Mini... もっず芋る

䌁業情報

  1. 仕出し飲食料品の提䟛業者
  2. ・
  3. ギロ料理店
  4. 飲食料品茞出業者
  5. 卞売食品店
  6. 自然食品店

圓該䌁業による蚘述

Ormos Foods is comprised of a team of energetic people driven by their passion to share authentic and contemporary Greek and Mediterranean culinary treasures. All our products are sourced from local producers to guarantee authenticity and quality that cannot be matched from mass producers. We take pride in selecting and making available to you the most exquisite delicacies and finest quality exclusive food products. But above all, we are adamant about supporting our network and making sure that we partner with customers and producers alike, supporting them and helping them grow their business organically alongside ours.

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4.5

優良

TrustScore 5段階評䟡の4.5

383件のレビュヌ

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(383)

過去12か月のレビュヌ数: 6件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Fast delivery no missing items

2023幎10月14日
Ormos ロゎ

Ormos からの回答

Thank you for your feedback! We're delighted to hear that your delivery was fast and that all items arrived as expected with no missing items. Ensuring a smooth and complete delivery experience is important to us, and we're glad we met your expectations.

5぀星のうち1の評䟡

“Greek” Lamb chops

Dear Ormos Foods,
I am unsure as to whether this is the appropriate channel to provide feedback
about an order, however i will take a chance that this message may reach those
who are able to act upon it.

A check of my order no. should show that this relates to 1kg of lamb chops
purportedly marinaded in Greek spices.
I must tell you that I have eaten lamb all over Greece, Turkey, and the UK
and i can honestly say these were the worst excuse for lamb chops it has
ever been my misfortune to encounter

First of all, the packaging;
It looked very much as though a joint of mutton (because that’s what it tasted like)
had been thrown under a train, put in a bag, and frozen.

Leaving aside the difficulty that the packaging presented in terms of retrieving
the chops from the massive fatty cluster of organic matter, I have never seen so much fat in this cut of meat, or such a strange interpretation of what a “chop” shape should be. None of this reflected the image of the product on your website, and had the image been true to life, you can be assured that i would never have proceeded with my order.

Finally i must again comment on the taste; having cooked what could be reasonably teased out of this train crash of an offering, I was horrified by the lack of taste, and the clear indication that this was not “lamb” at all, but some stringy, fatty old mutton you had lying around. It certainly was not the lamb of which the Greeks are justly proud.

In short, an enormous disappointment and one that has completely set me against further orders.

Yours sincerely,
David Jones

2023幎10月15日
Ormos ロゎ

Ormos からの回答

Dear David Jones,

Thank you for taking the time to share your feedback with us regarding your recent order. We genuinely appreciate your input, as it helps us improve our products and services.

I'm truly sorry to learn that the lamb chops you received did not meet your expectations. Your detailed description highlights several areas where we fell short, and I want to assure you that we take your comments seriously.

Regarding the packaging, it should never have appeared as you described. We take great care in ensuring that our products are packaged properly, but we understand that preferences and perceptions can vary.
In terms of the quality of the meat and the marinade, it's disappointing to hear that the lamb chops did not live up to your experiences of lamb in Greece, Turkey, and the UK.

We take pride in offering Taverna Lamb Chops, which represents a distinct style of preparation. While it may not have aligned with your personal taste, we've had many customers who love the unique flavor and texture of this style.

Your feedback is invaluable in helping us address these issues and improve our offerings. We are committed to rectifying this and ensuring that our customers receive the high-quality products they expect from us.


Additionally, I will personally follow up with our team to investigate the issues you raised and make the necessary improvements to prevent such incidents in the future.

Once again, I apologize for your disappointing experience, and we look forward to the opportunity to make it right.

Sincerely,
Ormos Foods Team

5぀星のうち5の評䟡

Very good service

Very good service. An issue with delivery was purely DHL's fault, but Ormos was very efficient in fixing the issue. Very good quality of products. All frozen goods arrived in good condition.

2023幎9月28日
Ormos ロゎ

Ormos からの回答

Thank you for your kind words and understanding. We apologize for any inconvenience caused by DHL, and we're pleased that we could resolve it efficiently. Your satisfaction is our priority, and we look forward to serving you again in the future.

5぀星のうち5の評䟡

Wonderful customer service

Ormos, just fabulous! I found some crisps whilst on holiday in Greece. I came home and tried to locate them in the UK.
I found them at Ormos, ordered them and within 3 days I was enjoying my favourite crisps! Outstanding customer service, and there are long dates on the crisps too.
Will definitely be using Ormos again for other foods too as they have a fabulous array of Greek foods.
Thank you Ormos

2023幎10月2日
Ormos ロゎ

Ormos からの回答

Thank you so much for your wonderful feedback! We're thrilled that you were able to find your favorite Greek crisps through Ormos and that our service met your expectations.

5぀星のうち5の評䟡

Great communication

Great communication, great products, punctuality, no mistakes at the delivery and kind driver.

2023幎10月2日
Ormos ロゎ

Ormos からの回答

We're truly delighted to hear about your positive experience with Ormos! Your feedback is greatly appreciated, and we're thrilled that our communication, products, and delivery met your expectations.

5぀星のうち5の評䟡

Great service and products

Great service. Delivery on time and one of the gentlemen delivering it, a Greek gentleman, even offered to bring inside for me as it was heavy! Great quality products as well.

2023幎9月17日
Ormos ロゎ

Ormos からの回答

We're thrilled to hear about your positive experience with our service! Punctuality and exceptional customer care are important to us, and it's wonderful to hear that one of our delivery team members went the extra mile to assist you. Thank you.

5぀星のうち1の評䟡

STILL AWAITING MY REFUND BECASE THE


STILL AWAITING MY REFUND BECASE THE CHICKEN CAME UNFROZEN

2023幎9月12日
Ormos ロゎ

Ormos からの回答

I'm very sorry to hear about the issue with your order. Our goal is to provide top-quality products, and it's disappointing to hear that the chicken arrived unfrozen. We understand your concern and apologize for any inconvenience this may have caused. Please rest assured that we are actively working to process your refund.

5぀星のうち5の評䟡

Reliable

Good, reliable company

2023幎9月14日
Ormos ロゎ

Ormos からの回答

Thank you for your kind words! We take pride in being a reliable company, and your support is greatly appreciated.

5぀星のうち5の評䟡

Great service and Really efficient

Great service and Really efficient. They had great stock of the Nektar coffee. Delivered on time. Will definitely order from Ormos again.

2023幎9月3日
Ormos ロゎ

Ormos からの回答

We're thrilled to hear about your fantastic experience with our service and our Nektar coffee selection!

5぀星のうち5の評䟡

Great Service.

Timely delivery, well packaged, great food, food price. What more do you want?

2023幎9月3日
Ormos ロゎ

Ormos からの回答

Thank you for your kind words! We're delighted to hear that you had a positive experience with our timely delivery, well-packaged products, and great food. Your satisfaction is our priority, and your feedback is greatly appreciated.

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