I placed order almost a month ago for a shirt I needed for a Halloween party. Still havent gotten it. Said would be here in 12 to 25 days with production, still nothing. Will never order from them aga... ãã£ãšèŠã
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I have only ordered from Otakuplan twice. I will not hesitate to order from them again. The second time they sent me the wrong shirt. I contacted them via email & they responded the next day. They... ãã£ãšèŠã
As a plus-size person, it's often hard to find fandom-related clothing that is true to size, comfortable, and at a good price. Otakuplan meets all those needs. The material is soft, comfortable, and... ãã£ãšèŠã
Ordered 3 hoodies and the package came on schedule. We noticed that 1 was missing so I immediately reached out to Zach and he had a replacement shipped the next day with a faster shipping metho... ãã£ãšèŠã
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Pikachu ears are same as shown on theâŠ
Pikachu ears are same as shown on the product. They were the reason I ordered this hoodie. Also quality and print good and justify the price.
This is s scam
This is s scam! There email is a joke. I never received my order. I want a refund. I m writing this so no one else gets scammed out of there money. And Agree with everyone they donât deserve any star. The good reviews are lies so people believe this bs. I want my money
Love the jacket
Love the jacket. It keeps me hot in this winter. Loves the material.
Total Dissatisfaction
I ordered items on 11/29 with express shipping for delivery by Christmas. Since shipping was not shown, I contacted and was given a "promise" via email that items would be received by Christmas. As Christmas approached, I emailed again that it was not received and shipping was not updated. Then I emailed that shipment was not received after Christmas. Today, they responded that it would be received "soon" rather than keeping the "promise" of delivery by Christmas. I checked shipping today and it is in HONK KONG!!! Complete dissatisfaction and distrust in this company.
Still NO Response or Merchandise
Ordered Nov 23 thinking it would get here by Christmas. Wrongo. Still isn't here e-mailed twice no response. The tracking is BS hasn't changed since the 15th of December. Wondering if I will ever get my Merchandise. Very Angry over the False Advertising.
Great jackets and delivery on time.
Reccomended!!
Reccomended!!
Stuff , size , color, logo , all are good and fine.
And, even good discounts.
Literally they have a great CartoonâŠ
Literally they have a great Cartoon shirts, jackets and everything.
My boy loves his dragon ball z jacket.
Awesome.
I brought two hoodies for my hubby andâŠ
I brought two hoodies for my hubby and my brother.
And,they both are great.
Good Christmas Hoodie
Good Christmas Hoodie. Thank you for sending it on time.
It was ordered on November 8
It was ordered on November 8, but until now no feedback yet. Supposed to be a Christmas gift, badly it never came. Nearly two months, hopefully it will arrive soon. Also, customer service is not good, very poor response in email.
Worth it
The wait was a bit long but its was worth it. The t shirt is good. Shipping next time i order im going with UPS or FedEx over others.. All in all pretty good
Plan to wait a bit.
I've waited 30 days for my parcel, and the "tracking" they provide is iffy, unless your items arrive at the same location at several different times. I ordered a christmas sweater on the 23rd and here we are a month later finally getting it.
Never received item, no tracking, no response
Never received item, no tracking, no response to any emails
Comfortable jacket
Comfortable jacket.
This hoodie is an add on to your wardrobe it is one a very comfortable jacket.
The zip is also really smooth.
You can pair it with a t-shirt and it looks a lot better.
Pros
Quality at price point is good
Zip is alot smooth
Fits as expected
Cons
The color might fade and become a bit ligher with a lot of use
A lint magnet
Never received my item
Never received my item. Emailed to let them know and was told it was delivered. It was not.
Guess my husband won't be getting his gift and I'm out my money.
Incompetent Crooks
I ordered an ugly christmas sweater on Nov 23...as of Dec 21 they have not sent it. I should clarify, they sent something but it was a freaking Minions sweater that I did not order (I ordered a Jojo Bizarre if you must know) and I have been emailing them nonstop and they have yet to respond. Luckily I ordered something else and it arrived correctly but the fact that their tracking system is garbage and they have no number to reach them by makes this the last time I ever purchase from them.
TL;DR: This website sucks and has no good customer support. This is the first time I've ever written a review on a site, that is how upset I am.
(-5 STARS)
(-5 STARS) I only chose 1 star because it wouldn't let me write without choosing!
Don't waste your time or money with this company. I ordered 2 sweatshirts the beginning of December, and still nothing but a confirmation of payment email. I've emailed them to see where my order is, no response.
Now I will damn sure be putting up a fight for a refund.
DON'T WASTE UR TIME WITH THIS COMPANY âââ
Excellent shopping site
Garbage
Ordered $100 worth of Christmas sweaters for the family on December 1st & I still havenât received them or a shipping confirmation. Iâve emailed them multiple times and I still havenât heard back from them.
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