Ordered curdsnacks, fast delivery, but need to drop one star, as recent delivery didnt keep cool enough and curdsnacks arrived squashed and warm, one ice pack is not enough to keep products cool, if d... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
very speedy delivery, great communication, arranged delivery just when I was in. the items were packaged very good, ‘kārums’ is my absolute go to latvian snack and I was worried how it will handle the... もっと見る
Everything I ordered came much quicker than I expected, super amazed by that! One thing to keep in mind though, make sure you’re there to collect the parcel, especially if you get frozen goods, they d... もっと見る
Definitely recommend ordering from this shop and I will be ordering again. Products were well packed all in good condition and delicious. Wish maybe some expiry dates were more in future . Shop could... もっと見る
企業が回答しました
企業情報
当該企業による記述
Online Grocery food store from Latvia, Lithuania, Estonia, Russian, Bulgaria and more.
連絡先
4.6
優良
142件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
👍🏻 👍🏻 👍🏻
2022年10月6日
Perfect food and fast delivery.thank…
Perfect food and fast delivery.thank you ourfood.com
2022年10月17日
Great customer service!
2022年10月10日
The candy and other foods I got were…
The candy and other foods I got were great, I was missing them and unfortunately can't get them anywhere around me. The cheesecake was melted and a bit squashed on the way to me.
2022年9月28日
SCAMMERS!!!
Ordered Latvian products and never received them.
Emailed them and they refuse to refund. They are saying they are not gonna return the money because I missed delivery, but I was at home the whole day.
Absolutely shocked that something like this can happened in UK.
Avoid this company at any cost!
2022年9月2日
自発的なレビュー
Our Food からの回答
Dear Nastja,
Thank you for your feedback. In this case unfortunately there are no mistakes from our side. You have been refusing to collect your order for more than 24h even when you received all the messages when your order was waiting for you. We are not scammers and we always do everything possible to solve problems if they are.
Our Food からの回答
Thank you Eva for your feedback. We will continue to do our best. ❤
Good service.
2022年8月19日
Our Food からの回答
Thank you Eva for your feedback. We will continue to do our best. ❤
Excellent online shop!
2022年8月16日
Our Food からの回答
Thank you Eva for your feedback. We will continue to do our best. ❤
Great quality, good service
Came a bit later than expected but it was worth to wait. Very good packed, some goods in cool pack so all items were fresh. Definitely will buy again.
2022年8月10日
Our Food からの回答
Thank you Eva for your feedback. We will continue to do our best. ❤
Overall fine with dry food products
Overall fine with dry food products. But two things put me off were: the delivery delay, I understand its not shops fault, but they could let the driver know that there are frozen food inside the parcel so he can deliver it first or at least on time, as all my frozen food was defrosted and warm by the time it got to my house. And selling not very fresh products are bad for business, I received smoked chicken on 02.08.2022 but the use date was by 04.08.2022! Hopefully it won't happen next time.
2022年8月3日
自発的なレビュー
Our Food からの回答
Thank you Eva for your feedback. We will continue to do our best. ❤
Fast delivery
Ordered curdsnacks, fast delivery, but need to drop one star, as recent delivery didnt keep cool enough and curdsnacks arrived squashed and warm, one ice pack is not enough to keep products cool, if delivery been sceduled after 4. Other than that we are happy nd keep buying
2022年7月31日
Our Food からの回答
Thank you Eva for your feedback. We will continue to do our best. ❤
Very good
Paldies. Bija ļoti patīkami atvērt kasti, kurā katrs produkts bija iesaiņots papīrā nevis plastmasas iepakojumā.Un ātra piegāde.
2022年7月16日
Our Food からの回答
Thank you Eva for your feedback. We will continue to do our best. ❤
Fast delivery and products were packed…
Fast delivery and products were packed very accurate. Will definitely order again.
2022年7月15日
Our Food からの回答
Thank you Eva for your feedback. We will continue to do our best. ❤
Our Food からの回答
Thank you Eva for your feedback. We will continue to do our best. ❤
Everything was great
Everything was great just little happiness from home, only just one of crisp packs was smaller then what I ordered.
2022年7月1日
Our Food からの回答
Thank you Eva for your feedback. We will continue to do our best. ❤
Some of products was damaged.
Some of products was damaged.
And its minus of delivery days and times. Cant choose Saturday.
2022年6月15日
Our Food からの回答
Thank you Laura for your feedback. Please get touch with our support team info@urfood.uk to help with your order.
Super fast delivery,very fresh and…
Super fast delivery,very fresh and tasty food,thank you very much 10/10
2022年6月14日
Our Food からの回答
Thank you Zibute for your feedback. We will continue to do our best. ❤
Our Food からの回答
Thank you Marius for your feedback. We will continue to do our best. ❤
Great service
Everything came quick and well packed. Thank you, will order again definitely.
2022年6月12日
Our Food からの回答
Thank you Evita for your feedback. We will continue to do our best. ❤
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