Avoid this company like the plague. Sold me a cheap, Chinese made, piece of garbage generator (gentrax open frame 3.5kw). It basically blew up under normal use and getting a refund from this company... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My first encounters weren't impressive at all. Later ones were much better and Outbax somehow become more "people/client" friendly. (If I can put it that way). Yes, I find I am more confident/happy to... もっと見る
企業が回答しました
The end to end process from purchase to deliver was very fluid and transparent with Outbax via their online portal. Value for money product and can’t wait to start the new 3.5KW Gentrax Inverter Gasol... もっと見る
企業が回答しました
Super quick delivery with tracking was great. No surprises. Pricing was comparable to other online stores and way under local store prices. Very well packaged ensured that even with the rough treatmen... もっと見る
企業が回答しました
企業情報
当該企業による記述
We provide your camping and outdoor needs at consistently low prices, without compromising quality.
連絡先
Sydney, オーストラリア
- 02 888 10 333
- support@outbax.com.au
- outbax.com.au
3.6
まあまあ
419件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Ease of ordering , follow up call to confirm specs, prompt delivery , value for money
2023年9月11日
Outbax からの回答
Thanks for the review customer, we're happy to support you at any time :)
Outbax からの回答
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Best battery best price
Great company to work with, fast delivery combined with competitive prices. This has just become my one stop battery shop 👊
2023年9月7日
Outbax からの回答
Thank you for the 5-stars, Luke! Hope to see you again soon!
Good prompt service 👌
2023年9月5日
Outbax からの回答
Hi Mark! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Great experience
Service and communication has been outstanding. Delivery was very quick. Better than expected.
Haven’t been able to test the generator yet but if the experience so far is any indication, I’m pretty sure it’ll be good value
2023年9月4日
Outbax からの回答
Thank you Chris! We really appreciate you taking the time to share your feedback.
Nice generator at a good price, but...
Nice generator at a good price. My only gripe is that I wish the manual and the generator had a note and a tag to say there was not enough oil in the engine to allow it to start. When I took the unit out of the box, I did not see the small flaps on the box had no oil printed on them (I know right) and that is where my problems started. Because I tilted the generator to get it out of the box, the small amount of oil in the motor covered the dip stick. I followed the start procedure and checked the dipstick which was covered in oil. After 2 hours of trying to start I noticed the oil light flicker and re-checked the oil level. After filling the sump I knew it would start and felt like a complete idiot when I saw the note on the box flap. The generator basically started itself after this... Please put a bright yellow tag on the generator handle that says NO OIL just like Honda do on their stationary engines and a big note in the manual as it is not there.
2023年9月2日
Outbax からの回答
Thank you for sharing your review with us, Ted. Apologies on the inconvenience. To ensure that the engine is in tip top shape, there is a a small amount of oil when the gen-set set is delivered. We will share your suggestion to the supplier for future product improvements. Cheers!
Good service
Good service, the solar system came quickly. Haven’t had time to play with it yet but the packaging and quality are great!
2023年8月30日
Outbax からの回答
Thanks so much for your review Gareth!
Outbax からの回答
Thanks for the review Tyler, we're happy to support you at any time :)
I ordered a solar panel online
I ordered a solar panel online, the item arrived in good time as it was shipped the same day. Great service, great price. Would definitely recommend
2023年8月27日
Outbax からの回答
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Outbax からの回答
Thank you for sharing your overall positive review, Jocelyn. Cheers!
Fantastic Service
We could not believe how quickly we received our generator, it arrived 2 days after we ordered it, fantastic service. Only reason were giving it 4 stars & not 5 stars is it's a little noisier than we expected.
2023年8月20日
自発的なレビュー
Outbax からの回答
Thank you for sharing your positive experience with us, Sue. Brand new generators under run-in period generally will be a bit noisy but will definitely settle once the engines have adjusted. Let us know if you need further assistance. Cheers!
Outbax からの回答
Thank you for the 5-stars, Timothy! Hope to see you again soon!
Outbax からの回答
Hi Dale! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Great service
Great service, quick reponse, ordered on Monday and arrived on Thursday into country Victoria. Item arrived as advertised, very happy.
2023年8月3日
自発的なレビュー
Outbax からの回答
Thank you Christopher! We really appreciate you taking the time to share your feedback.
Outbax からの回答
Thanks so much for your review Adrian!
We put our order in on Sunday night and…
We put our order in on Sunday night and it arrived Tuesday morning. All in perfect condition
2023年7月25日
自発的なレビュー
Outbax からの回答
Thanks for taking the time to review Linda!
Outbax からの回答
Thanks for the review Wayne, we're happy to support you at any time :)
A happy camper
Happy with service and shipping you be hard pressed to fine a better deal anywhere
2023年7月20日
自発的なレビュー
Outbax からの回答
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Outbax からの回答
Thank you for the 5-stars, Consumer! Hope to see you again soon!
2nd time customer
my second solar panel and controller purchase.
delivery early, package was knocked around ,
I have not opened yet.! ....
.customer service was helpful.
2023年7月20日
Outbax からの回答
Hi John! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
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